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BA Flight Delayed by 20 hours
Can someone please give me advice. I flew with British Airways First Class to Las Vegas. I was due to return on 17th October landing in UK on 18th Oct. I had to be back by then as I was flying out on a family holiday on the 19th October. At 11am on 17th Oct I receive an email from BA saying that my flight was delayed by 20…
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delay due to lightning
can anyone please advise! we were flying from Gatwick to Antalya and got hit by lightning on the ascent from Gatwick. they carried on flying to Milan and then landed. after having to fly another plane from London as ours couldn't continue we had a 4.5 hour delay. whilst I realise that it was a weather issue I feel that…
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BA/Flight Delay - New Court ruling (Germanwings vs Ronny Herring)
Hi All, I've had success with BA in getting an initial offer for compensation for your flight which was delayed by BA's standards at 3 hours and 56 minutes, therefore 4 minute short's of the next compensation band. However - there was a recent ruling (eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:62013CJ0452") which…
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Flight delay and cancellation compensation, Iberia
I am new to threads and wanted to know what I could claim following a cancellation when returning from my family holiday Flight was due to depart from Madrid airport to Heathrow airport at the scheduled departure time of 14.40. This flight was cancelled an hour before flying and we were left queuing for over 3.5 hours to…
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flight delay compensation
Hi,in september this year we were delayed by 5 hours on our flight time from Sanford to Newcastle, we arrived in Newcastle at 11.30am instead of our schedualed time of 6am, the plane itself was at Sanford on time, however when we got to the airport Thomson reps were there to tell us of our delay, when we finally took off…
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Delay not recorded in FlightStats
So I have been on a delayed flight, which doesn't appear on the FlightStats website! the flight was Germania, Kefalonia to gatwick 28/06/2014, which isn't listed at all, anyone had similar/know what to do? :-)
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Finding flight numbers for delayed flights
Any advice on how to retrieve flight reference numbers? I was delayed by 6 hours on 10th March 2009 flying from Havana to Paris with Air France due to a technical issue with plane. I cannot find the booking reference so I have contacted Air France who state that they do not have records dating back to 2009. Ideas / advice…
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Didn’t land at ticketed destination
Hi everybody, I apologise in advance if this one has been done but I am struggling to find it anywhere. We had a through ticket from TLL to MAN via FRA. The first leg was delayed 78 minutes which resulted in us missing the next leg from FRA to MAN. Instead of taking the flight from FRA to MAN the next day that the airline…
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What's the difference....
What's the difference between a technical issue and a operational decision? Also if a flight is delayed and you was told 7 days before about the delay when you had just arrived at your hotel, is there still a claim for compensation?
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'Operating airline'?
I will try and keep this brief! I have put the history below my query. I have obtained a default notice in judgement against easyjet and they have today sent me an application notice to set asdide the judgement for two reasons- 1. they did not receive the claim form. This was sent by Salford CC and was returned marked…
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Confusion over flight delay calculator
Hi all, I've been looking at the MSE table for calculating potential compensation entitlement (sorry, wouldn't let me post a link because I'm new). I'm a little confused. I was flying Athens to Cairo (1120KM) on a flight that was delayed 9 hours. Should I therefore be crosschecking the '3 hours+' cell with the 'All flights…
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Paperwork
Hi I am trying to claim compensation for a flight delay back in July 2008. I have a booking reference number but they are asking for original invoice or boarding passes. I have neither of these, does anybody have any advice?
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Advice Required please!
On 23rdDecember 2009, I travelled from Manchester International to OrlandoInternational with my family, for a Christmas and New Year break On arrival at theairport, we were met by a young gentleman, whotold us there and then, before we had even checked in, that our flight was tobe delayed from 6-8 hours. The gentleman told…
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Air Canada delay
my daughter and I were delayed several uncomfortable nocturnal hours (>6) at LHR awaiting a flight to Toronto with Air Canada for stop over prior to flying the next day onward to Cancun. Because we reached our final destination on time, they refused to pay up compensation, plus the hotel booking I had made in Toronto for…
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Compensation a no no
We were to travel on TOM 22 flight Gatwick to Mexico Nov 2012. We were delayed by (according to the airline 23 hrs 24 mins) yet still stuck on the runway for another hour taking us over 24 hrs. Yes they did put us up in the hotel and fed us but only after keeping us at the airport for 12 hours. The reason for the delay was…
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Delayed flight - reply from airline
Dear all, i have just had a reply to my application form for compensation. I tick all the relevant criteria boxes to claim compensation, however the airline im pursuing have replied saying that my claim will be put on hold until a case in November clarifies a few things. The matter to be clarified is "technical fault". The…
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Small claims process against Flybe
I wanted to file a claim against Flybe on behalf of my son. He is 16 years old and had a 7 hour delay on a 1100km flight within the EU. I wrote to Flybe including the boarding card (copy) but like a fool I did not put the date on the letter. I used the template letter from here. I did send it recorded delivery and I have…
