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Energy

Archives for October 2021

Price Cap
Sorry if I've missed this elsewhere. Can someone please tell me how many Kwh the price cap is based on (Electric / Gas). All I can find is the amount in £ Thanks
renewable heat incentive - is it worth it?
Hi I have been thinking about replacing my boiler for a greener system, and I have been reading about the new govt programme starting in april that will give out £5000 to install renewable heating systems, and i also have seen an existing programme, renewable heat incentive, that gives you quarterly payments during 7 years…
Energy increases
I have been with octopus for a few years and currently pay £98 pm on the Octopus 12m Fixed. This ends in December. They have emailed offering me another fixed deal for £243.14!!!! Or as a loyal member a fixed deal Loyal Fixed 12m £182.13. Or I can do nothing and revert to their standard variable flexible octopus for…
Approx cost to run 170w of LED lights for 1 hour
Is there an approximate cost to run 17 x 10w led lights for an hour? We are with octopus energy (just switched to them since Avro went under). Unsure of my tariff as not at home until next week
Credit refund igloo (switched before they went bust)
Sorry if this has already been asked, I switched from igloo shortly before they ceased trading. I had a credit balance and on the 12th of October they emailed me to say they would refund that credit within 7 days, it’s now the 30th of October & I haven’t received my refund. Attempts to contact them seem to result in being…
Sorry!! PFP to BG tarriff help
Hi all, I know this has probably been asked a million times and I've tried to understand all the different posts, but wow, I'm even more confused now :( From the folding of PFP, they placed me on BG Price Promise April 2022. This week BG offered me a fix called Home Energy Fix November 2022 v3, which is slightly more…
Gas Boiler or Electric
I would really appreciate thoughts and advice about installing central heating. I bought a leasehold flat in April 2020, the heating for which was a convection heater in the living room, both the two bedrooms and the hallway. The hot water is from an immersion heater in a cupboard off the bathroom. The flat is on the…
Octopus Energy Currently Not Accepting New Customers
In case anyone doesn't know,Octopus Energy are currently not accepting new customers. I emailed them and they are advising customers to stay where they are till after the Winter.
Peoples Energy to British Gas
My new supplier, British Gas, has now emailed me to advise my new start date with them is on 02/11 and will be on a Gas and Electric variable rate tariff. Now I have British Gas's supply date, should I change supplier and who would be best? On the energy club's comparison site and based on my usage, the cheapest supplier…
Bulb energy advice please
I've literally just read that Bulb are "going under" and this is likely to happen as soon as next week. I'm trying not to panic as I don't know if it's possible to accurately predict this kind of thing, but I am concerned about imposed changes resulting in a significant increase in my payments. I am aware that recent…
Igloo energy advance payment
Hope someone can help. I changed supplier from igloo energy to Sainsbury’s energy and was transferred a week or so before igloo went bust. My enquiry is does my advance payment or account credit get moved to my new account or have I lost it because they have gone bust. I was under the impression it should be transferred to…
I don't know what to do about moving home and new tariffs and bills now!
I should be moving home after Christmas ( mutual exchange ) and I am currently with Eon Next on one of their old fairly reasonable tariffs The lady whose home I will be moving to has prepayment meters with Boost Energy and Eon will not remove a prepayment meter for me to stay on bills The prepayment tariffs are MUCH higher…
Can't cancel switch to fixed tariff
My mum is with Scottish Power, who advised her that her current tariff was ending in December so she should consider switching tariffs. The only ones available were one or 2 year fixed, with an increase of about £60 per month. She did, choosing the slightly higher cost but no exit fee 2 year one. But after reading Martin's…
Neon Reef Ordered to pay £350k by Sunday 31 Oct 2021
https://www.ofgem.gov.uk/sites/default/files/2021-10/Neon Reef- Provisional Order- dated 28 October 2021.pdf What's their excuse this month? Surely they can't again claim the invoice was sent to the wrong company? They've already had 2 months to pay this amount.
Bulb Customer - In Credit
Hi, Just need a quick question as I have read in the news that Bulb, our energy provider could be going under. We put extra in our account each month to pay for the winter as many do, but if they go under, what happens to our credit? They have £300 of ours in savings. Would this go to the new provider they would switch us…
Could this be the future to come
Two NI energy companies announce further price hikes - BBC News Not looking good at all.
WHAT ARE THE INDIVIDUAL UNIT RATES FOR ELECTRIC AND GAS WITHIN THE PRICE CAP FOR MY AREA?
How can I find the individual unit rates for electricity:- Day Rate & Evening Economy 7 Rate Standing Charge Gas Unit Rate Standing Charge That are relevant in my area? Is there a website that breaks down the charges instead of just giving the Year Figure for Typical Use.
British Gas changed my tariff from Economy 7 to Single tariff - Help!
Dear members, I had been transferred from PFP Energy to British Gas from 1st of October. From 1st of October we lost night time rate due to British Gas does not support our SMETS2 smart meter - which we found out from their engineer three weeks later. We were left without hot water and heating. They sent an engineer who…
Ofgem to Review Energy Price Cap
The energy price cap, which governs the maximum households can be charged per unit of gas and electricity, is to be reviewed as wholesale prices soar. Energy regulator Ofgem has today written an open letter to suppliers saying that it will look at the methodology used to determine the new cap due to take force in April…
Utility Point to EDF - how long to get an account number?
Hi all, Like many others both our and my Dads supply with Utility Point was transferred to EDF on 21st Sept. I look after my Dads utilities too so have been getting emails regarding both our accounts and welcoming us to EDF but over a month in we still don't have any login or account numbers. Does anyone know how long this…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Energy

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