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help needed understanding electric bill
Hi I received an
electric bill and it is considerable more then it should be (about
double) Anyone understand it
please?
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IHD6 SMETS2 Smart Meter displays incorrect tariff
I have one of these Smart meters from Octopus. The tariff and standing charge for electricity displayed on the IHD does not agree with that in my Octopus online account. No tariff is shown for the Gas; it says "Waiting for tariff" and "Waiting for standing charge". Its been like this since it was installed over 3 months…
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Airsource heat pump for heating only (not hot water)
We are considering an air source heat pump to replace our oil heating system. Our hot water is heated by solid fuel 24/7 all year so we don't need hot water heated by the pump. We also have a fairly cold house with it is not easy to heat even with the oil heating. That said having run some tests we should be fine for a…
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Smart meter still Dumb
Anybody have any info as to when this dumb smart meter I have will start to work with other provides, than original provider who fitted it, been installed 3 years and dumb for 2..useless and no info, what a waste of money an nothing said about it just moved to Scottish power for 2021 and yep you guessed it it don't work ..
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Energy switch issues - any advice
Hi all, I'm after some advice on the developing situation with my energy switch. I recently switched my energy to British Gas from Avro, the actual switch occurred on Jan 5th. At the time I provided British Gas with meter readings for gas and electric. I then confirmed with them they'd received them as I received email &…
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Symbio - Are They Legit ?
YE went bust so I'm looking for a new supplier. I saw Symbio at the top of the list on citizens advice. However, the grammar on their site is awful and they have nothing but bad reviews on Trustpilot.Should I go with them or not ?
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Enforcement of the Decision and Remedy issued by the Ombudsman Service over Electricity Supply
Hello,Can anyone advise on how I can enforce the Decision and Remedy issued by the Ombudsman Service regarding Electricity Supply?I made a complaint regarding an electricity supplier, which followed due process, and a decision has been issued by the Ombudsman Service basically finding in my favour.The decision of the…
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Electric Heating and Hot Water
We are in the process of buying a 1919 built house in North Wales. The house is detached, three bedrooms, two bathrooms, lounge, diner and kitchen and off the gas grid. It has very thick stone walls and appears to be well insulated with relatively new double glazing throughout. At the moment the house is heated by Economy…
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Variable Or Fixed ?
Looking to change electric provider. I found a good supplier, they offer variable or fixed rate.Which one is best ? From what I read, fixed is better as if they put the prices up you can change before they increase Also what about variable monthly/seasonal fixed. ? I have the choice to pay for exactly what I use, or to…
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Green Homes Grant - Extension of voucher period
Hi, I have successfully been given a £5k grant to have external wall insulation installed but having chased the company who are fitting this they have advised that it will be late summer before they get round to installing (they say they are completing works in order of receiving vouchers). My question is has anyone tried…
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Back boiler help
Hi all, Im looking to see if I can get any help for my Mam to replace a back boiler with a more efficient combi. She's 77 and lives on her own and is in receipt of pension credit the savings part. Her house is so cold and the water pressure is non existent so her shower just trickles out. She can't really afford the full…
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Advice on picking Hive, Google Nest or Something else?
Hi, I live in a cold 4 bed 1920s detached house (need new windows but not for a while!). We’re having some major renovations done and are moving the boiler so thought it might be a good time to update our very old analogue thermostat. I really like the idea of being able to turn the heating on when I leave work. I’m also…
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Need advice on getting a grant for boiler
I have an offer from EDF for a boiler replacement. We have an ancient boiler. They want to charge £220 (basic compulsory) and another £220 to add a flu extension. It's not EDF who does the work - a company called 0800 repairs. The reviews I have read aren't too good. The flu extension is NOT required as far as I know -…
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Energy Provider Credit Checks
Hello - how tough are credit checks run by energy companies? Are they Soft checks or Hard checks? I have defaults (Settled) from 3/4 years ago, and notices of a DMP around the same time. If I were to apply for a credit meter what is the likelihood I'd be accepted? Has anybody been accepted for a credit meter with bad…
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SO Energy login issue
Anybody else having issues not being able to log into SO Energy account today?
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Log burner help!!
Recently fitted a multi fuel stove. Correctly installed etc by a certified fitter and had the chimney cleaned first. New burn smell was horrendous first couple of days then subsided only to be replaced by a new smell. When the stove is on the whole house smells of burning, not smokey as it doesn’t set off the carbon…
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Changing from business to domestic supply
For 3 months I have been trying to switch from business to domestic with my energy suppliers the National Database is still showing business although the suppliers SSE(gas) & Utilita (electricity) say they have been notified. UTILITA have been very difficult to communicate with & I have made a complaint which is still…
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Heating empty house - who pays?
I am temporarily living in a family members house, but I am moving into my new house tomorrow. This will leave the property vacant while my family member sells it. The family member was kind enough to let me live there, so I don’t want to saddle them with a second energy Bill - I would rather pay until it was sold. Me…
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Smart Meter In Home Display
Hi all, We have a new build house which was fitted as standard with a Smart Meter. It was not supplied with an In Home Display. I recently switched to Bulb who won't send me an In Home Display as apparently you can only have one when the meter is installed by the firm who installs the meter. This is disappointing - I…
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Renovating a house - new heating system
Hello all, We have just purchased a bit of a project house and we are just sizing up the relative costs of different heating systems and just wondered what the consensus would be regarding which people would think would be the cheapest involved: Current situation The house size is 50m2 over two floors. It is on a…
