help needed understanding electric bill

free_money_tree

Hi

I received an electric bill and it is considerable more then it should be (about double)

Anyone understand it please?

free_money_tree

MESSAGE TO THE MODS!!!! site image uploader not working

not allowed to post links. so If I can not post you an image of my bill then there is not really a lot I can do, hence this thread will be a waste of time

free_money_tree

and you cant even get in tough with them

forum.noreply@moneysavingexpert.com

Rodders53

free_money_tree said:

I received an electric bill and it is considerable more then it should be (about double)

Anyone understand it please?

About normal for Symbio.

Was the bill based on Estimated or Actual meter readings?  

If the former, supply the company with actual reading(s) and ask them to recalculate.

How do you calculate the bill is wrong?  Has the tariff changed recently?  Leccy prices are higher than they used to be.

niktheguru

The main bit to look at on the bill is whether the readings are ESTIMATED, SMART or ACTUAL
Are you taking meter readings and sending them to your supplier regularly?
If the answer is no, then your bill is probably massive because it is a catch up bill and you are now paying for the electricity that you used over the last x months, which was underestimated before.

Another way to check is to check your meter reading NOW, and look at the meter reading on the bill, are near enough the same?

free_money_tree

post not working

free_money_tree

dont know but with out being able to show you the bill there is not much I can do (think I need to find another forum)

free_money_tree

Any suggestions please?

Robin9

Just give us the numbers - actual readings from 12 months ago and today's readings to start off with

And answer Nik's questions.

nottsphil

free_money_tree said:

Any suggestions please?

Bouncing your thread after less than a minute must be some sort of record.
If you need to add to your post, just used the Edit facility (on the settings wheel symbol).

niktheguru

probably award to new poster who has given the least amount of information but wants a quick response goes to.........