help needed understanding electric bill

free_money_tree

They are going to ask all the same questions we did and can help you understand your bill. 
Not sure how they're operating during covid as pre covid you could visit their office and discuss things. Now maybe by email or phone I guess.

Then talking to them over the phone line would be in the same senerio as being on hear

not being able to show them the bill

Chino

free_money_tree said:

Then talking to them over the phone line would be in the same senerio as being on hear

not being able to show them the bill

In either case, you could explain the tariff you're on (name of supplier, standing charge, kWh rates - these vary by region), being clear to state whether those prices include VAT, the length of the billing period, your energy consumption over that billing period and whether you're being billed for your actual consumption or estimated consumption.

Oh  - and whether the problem is what you're being billed or the level of your monthly direct debit (which may not be the same as the cost of energy supplied over the month).

milgo

free_money_tree said:

Then talking to them over the phone line would be in the same senerio as being on hear

not being able to show them the bill

Just a thought, actually 2 thoughts that might help you with getting the help that you need...

1) If you speak to CAB they may possibly give you the option of taking a photo of your bill, then emailing it to them.  So no uploading to forums.

2) If you tell us which supplier you are with, again possibly some kind soul on here could upload one on their bills and highlight the information that we would like you to give to us.

Just a thought

Robin9

Try this - photo your bill with the personal info blanked out and email to forumteam@moneysavingexpert.com

In the meantime just tell us the supplier and todays meter reading.

free_money_tree

Robin9 said:

Try this - photo your bill with the personal info blanked out and email to forumteam@moneysavingexpert.com

In the meantime just tell us the supplier and todays meter reading.

Thanks!

email just sent from email address

ntqlch+9it8kc1ch0s88@sharklasers.com

niktheguru

free_money_tree said:

Robin9 said:

Try this - photo your bill with the personal info blanked out and email to forumteam@moneysavingexpert.com

In the meantime just tell us the supplier and todays meter reading.

Thanks!

email just sent from email address

ntqlch+9it8kc1ch0s88@sharklasers.com

Wait a minute. So you're intelligent enough to use a disposable email address to upload a bill, but you still aren't able to answer a single question that has been asked on this thread about your energy, consumption or any readings?
Is it that you don't know or just can't be bothered?

Hasbeen

3 Pages and still no information or replies to basic questions from OP?

Though to be fair the majority of posts are the one liners with no info from the OP?

The force is weak with this one? 

Award for the complete waste of time thread goes to ?

But it can still be saved if  free_money_tree can answer the questions so far asked 


Personally i would not even open an email from an address called  ntqlch+9it8kc1ch0s88@sharklasers.com     

Gerry1

Hasbeen said:

Award for the complete waste of time thread goes to ?

Second prize, beaten by this 30-pager...

Hasbeen

Ah Remember that well, the fried baby thread. LOL!  By Gentlegiant   

Who has not responded since January?

Ok second prize then! 

Robin9

Yes indeed @Gentlegiant  I've not read about him and his electrician getting electrocuted - perhaps died of embarrassment ?