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Switching Energy Supplier With a Smart Meter On Prepayment
Hi, Looking for some advise. Our house has always been on a prepayment meter for electric (no debt owed etc.) We have a smart meter installed and from what i have read our energy supplier SSE will be able to remotely switch our meter to a credit meter (subject to credit checks etc.) My question is if thats the case can i…
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MSE News: EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr
Millions of EDF, Eon, Npower and Scottish Power customers will see energy bills hiked by £96/yr on average from 1 April... Read the full story: 'EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise' Click reply below to discuss. If you haven’t already, join the…
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£900 final bill 6 months later!
Hi, Me and my partner ended our energy contract in September as we moved from renting to buying. They said they would send a final bill... Never heard a thing untill today, almost 6 months later. Their final bill that they've told us is £900, considering we were on a fixed monthly price also. I know legally they can't…
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Neon Reef - Views ?
EX Y.E customer. Looking to get cheaper electric. Are neon reef any good ? I'm asking as they seem to be a new company If I switch, will my credit/debit be transferred ?
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Switched provider billed from previous supplier
Hello everyone, First time post so be gentle! I’m just looking for some advice with an billing issue I’m having, hope you can help? A brief history! December 2019 no problems with my supplier I’m 18 months into a 2 year deal found on here btw. January 2020 my supplier is taken over by a certain sea creature named company.…
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British Gas ignored my cooling off notification... Do I still have to pay exit fees
Hi All I moved to British Gas from Scottish power, completing a form on Uswitch on 03/12/2020, I then decided against the move and sent British Gas' cooling off form filled out and signed to their dedicated cooling off email address on 15/12/2020, so well within the 14 days. I received no response and they went ahead and…
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Energy bill seems high?
I have just received my energy bill for November to Feb and our total costs are £488.95 for both gas and electricity - we moved into our new property (2 bed semi) in October 2020 so don't have much for comparison but this is more than expected... I am just trying to work out if we actually are consuming a lot more energy…
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Which energy providers offer variable direct debit?
You go on comparison sites, find a half decent deal (which invariably has to be direct debit) but then find you have to pay a set amount every month, which from various threads here gets vastly inflated in order to provide suppliers with free working capital. This thread is for those of us capable of doing the simple…
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Tonik energy final bill
Has anyone else out there had a very different final bill from Tonik compared to a previous statement? My mum passed away early September so I took on her account as estate executor and the account in her name was 'closed' on 28th Sept with over £300 credit (not that I saved the statement as proof). I did ask for this to…
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Unfair Energy charges why do they discriminate
How can Energy companies justify charging people who pay by Standing Order and clear any surplus needed immediately than they charge Direct Debit customers. People on DD's get better rates yet payments can still be missed, yet someone who has paid by standing order and cleared any balance owing without any missed payments…
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Gas and Electricity
I have a 2 year fix and control tariff with SSe, and they have just put electricity by £40 a month due to my predicted usage. I am currently in debit which i expected because it’s winter and been using it a lot more. I’m just wondering if anyone can give me advice about lower this price, should I change provider? Should I…
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Broken Gas meter
Morning all, Hoping that would have some guidance as what do with the below scenario as i've been going round in circles with Bulb. I'll try to keep the brief, essentially my gas meter is broken following some water damage (heavy rain and gas box being too low in the ground) This happened in January 2020 I then called Bulb…
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British Gas Evolve
I am BGV customer since April 2020. My contract is ending in April 2021. On my last bill they have advised me that I am £170 in debit. Since current lockdown with NIL income I was doing my financial recalculation and looking at all bills very carefully. I looked at my recent energy bill of Feb 2021. The calculation of gas…
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Heat Only Boiler Question
We had an Ideal Logic Max H18 boiler installed yesterday which is a condensing heat only boiler. Our old boiler was about 20 years old and was loud so we know that when the thermostat turned off, the boiler shut down. However, we noticed yesterday that when the thermostat turned off, the boiler continued to hum for about…
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New boiler installation
Hello everybody, I hope that someone will be able to give me some advice regarding a new boiler I am having. I have received three quotes, of which one has been discarded. The other two quotes have different ways of doing things. Plumber one has said they will magnaclean the radiators. Plumber two said they will cold flush…
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The Big 6 vs Smaller Companies That Keep Falling Over!
Always being keen to save money, I have been a longstanding compare & switch customer when it comes to energy; trouble is the last 3 x companies I have used (Yorkshire Energy, isupply and one other about 4 years ago - name escapes me!) have all gone belly-up and you then end up getting moved to a supplier you usually don't…
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British Gas/smart meters
Good morning. I’m considering moving to BG As it provides free boiler cover for a year. However it doesn’t mention this on the comparison site? Secondly are smart meters a good idea? You have to have one with BG. just looking for the best deal before April hikes. Currently with SSE in standard tarrif as only moved into my…
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Should I refer complaint about EON to the energy ombudsman.
I have been in dispute with my energy company over FIT payments for about 2 years they keep asking for photos and then reject them. They then accused me of illegally modifying my solar meter. I got so fed up of this that I made a complaint last November. They sat on the complaint for 2 months but have now told me I can ask…
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Obsolete flue for Ideal Classic 250FF Boiler
i need to source an obsolete flue for my Ideal Classic 250FF boiler as it’s falling apart so I’ve had to have the boiler cut off despite the fact that the boiler is working. I’ve phoned about 20 spares companies without success so it’s looking like I may have to pay for a new boiler instead which is really annoying as it’s…
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British Gas direct debits , increasing when in credit, decreasing when in debit.
My wife and I have started helping out my father in law out with his finances following the death of my mother in law 6 months ago. They had Gas & Electric from British Gas for the last few years. Looking at the bills which are 6 monthly generated, when their account was in credit, the direct debit was increased on…
