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Economy 7 to Standard Help
Hi all, First time forum posting so thanks in advance. my situation currently is that im on an E7 Tariff, in a 3 bed house with just me and my partner. Currently, we have our immersion heater (duel immersion, 210Ltank) which kicks in overnight using the cheap electric, and one storage heater in the lounge/dining room which…
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Heating advice in winter
Hello. We have recently built an outdoor office. We use it only once a week or so at the moment. t’s a timber frame, insulated building with concrete foundations and slate roof, not a shed type building. We have an electric radiator in it currently set to 5 degree frost setting. It’s 5 or 6 degrees in there now. Apart from…
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when is the 'right' time to switch?
Hi all I've been comparing energy prices for the past couple of months on the MSE energy tool. Every couple of weeks, the 'cheapest' supplier changes. First of all, it was Orbit, then Planet, and now EON fixed price which will save me around £200 per year! So, is there a 'right' time to switch. Should I wait till MSE do…
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Help! EON no credit refund AND DD still taken
I just wanted to write to get some advice of my ongoing issues closing my EON account, lack of refund of account credit and continued direct debit payments still being taken. Hoping the information can be used to inform other potential customers’ decisions and maybe, just maybe, spur someone from EON into action to avoid…
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Can't figure out heating in new house
Hi, I've just moved into my new house today and the central heating has stopped working after a few hours of it being on. There's a baxi back boiler with a hive thermostat but the thermostat can't connect to the reciever anymore. After looking into it, it seems like I need to reset the receiver but I've no idea where this…
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Not so sure about this heating engineer...
I currently have a heating engineer at my house who I haven't used before. The job is to change the motor on the 3 way valve in the airing cupboard. The heating has not been working. He fitted a new motor, wired it up, a bit bodged, but probably safe. (not sure if he done it right first time). Now he had to get a new…
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Be careful with group switching sites
In case it helps someone, having had a company (that I signed up to) email me with a group switching offer, make sure you check the tariff information. My 'offer' claimed to be able to save me £81 a year, but on checking they were quoting figures higher than I was currently paying. In fact switching with them would cost me…
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EDF totally inept
HI All New poster and all that. I switched suppliers from OVO to EDF over a year ago and, without me realising, both companies charged me the full amount for gas and electricity for those 3 months. This is despite having a 'smart' meter which I would have assumed fed back my final meter readings to whichever dark hole this…
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Advance Payments
Hi there, I'm just coming to the end of my 12 month deal with Green Network and am thinking of switching to Scottish Power. in the past I have been hit with advance payments on some smaller suppliers and it left me a bit short in that month. Was wondering if I sign up with Scottish Power, do hey take advance payments in…
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How to heat one room
Hello. I'm trying to heat one room of my house during the day as I work from home. At the moment I turn my central heating on in the morning and turn off all the radiators except for the one in my office. Then, in the evening, I turn all the radiators back on. This has become quite a nuisance. What is a more useful way of…
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Spark Energy!
Hi Everyone Could do with some advise please I moved into my 1 bed studio back in June this year and I was enrolled with the letting agent to go with Spark. I chose a plan, set up a DD and everything was managed by the moving in team The day i moved into the flat on my floor of communal flats a cupboard was open with some…
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OVO not taken payment
My DD has been taken on the 12th of the month (or the next working day) as regular as clockwork. However this month it hasn't, I checked if the DD was still active with my bank and it is. Will contact OVO but was wondering is anyone else has had this?
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Add your feedback on energy supplier Goto Energy
This is a feedback thread on energy supplier Goto Energy Please share your experience with other MoneySavers. Click reply to take part * Did your switch go smoothly? * Have you had problems since? * Is it easy to contact? The feedback comes as part of the Cheap Energy Club Click reply below to discuss. If you haven’t…
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CDS Global/Solarplicity
Hi All, We bought our first house back in January and the previous owners were with solarplicity for dual fuel. Being a somewhat savvy money saver and serial deal hopper/sniffer dog, I immediately checked to see what I could get and wanted to switch to my supplier (not relevant but octopus). I was delayed by many months as…
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British Gas mobile app- bill prices with vat?
Does anyone know if British Gas mobile app display its usage gas/electricity prices with VAT included figures? thanks
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Price increase?
Just a quick question are energy rates falling? Just thought I would ask before I complain to Bulb. Thanks I have just had a@Bulb representative at my door telling me rates are falling and how u should switch to them and how he can get me out of a fix price deal I have with Avro I told him I can do that myself and how bulb…
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Storage heating failure
I have this horrible centrally controlled storage heating arrangement from Scottish Power called Comfort Control (I think). The charging of the heaters is switched on and off by something called a radio teleswitch, on the meter board. The signal is modulated onto the Radio 4 longwave transmission from Droitwich. There are…
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Martin's appearance on This Morning - and dreaded smart meters!
I'm confused and a bit annoyed. When Martin appeared on This Morning yesterday to say about either switching suppliers now or staying with the same supplier to get a better deal, I thought this sounded great so I've just been checking where he hinted at and lo and behold, I found that I could save a fair bit by…
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Energy saving club switch Ovo to Eon
My energy switch to Eon went through on 1st November 2019. I have received a final gas statement but not electricity yet. I had an email from Ovo last night saying that due to technical difficulties my direct debit was not taken on the 12th November but would be taken on 15th instead. As of 1st November I am no longer…
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Energy switch "actual" usage past 12 months
So yesterday I did an online switch using Uswitch because they had a Uswitch-only tariff that suited me. Read the confirmation email and found they had used the neighbour's address despite me entering mine manually because they didn't have it on their list at my postcode. Emailed back to point this out and rang first thing…
