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British Gas cancelled my direct debit and says it's my fault!
I have been paying for energy by direct debit for over a year. I get a letter from British gas saying the following: Due to a problem at our end, your fixed monthly Direct Debit payments have not been set up correctly for both your gas and electricity. To help us fix the issue, we've had to stop taking payments from you.…
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UK Power Network Cut my electric and demanding £3.3k before reconnecting
Hi All, Im in a bit of a sticky situation between my builder and UK power Network which has led to our electic being cut and me left with a £3.3k bill. I've had my whole house renovated and everything looks lovely but as part of the work we had to move the meter. Trusting our builder he moved the meter and when it came to…
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Paying too much per kWh ? Perhaps not!
Must say I knew it was a bit pricey for power there but I'd never looked at the actual costs: https://www.bbc.co.uk/news/world-europe-guernsey-49876707 The letter (pdf linked in that BBC news URL) does reflect the situation though in detail from 'both sides of the coin' (no pun intended!) though...
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EON Economy 10
I have just received a notification of my latest tarif through EON. Each charge (Standing Charge, Day Rate and Night Rate) has increased by 50%. I phoned to ask if there was a cheaper tarif and I was told to go online and I would find a cheaper Economy 10 tarif. I could not find anything about Economy 10 online on the Eon…
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Removal of Economy 7 meter
Today is a bad day for the Big 6 customer service teams!!! I am an N Power electricity only customer. (Gas is LPG). I have an Economy 7 and Standard meter. Nothing on Economy 7 so the meter doesnt move although I pay a standing charge!!! I wanted to switch to British Gas for my electricity supply as I am a Homecare…
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Spark Energy Direct Debit Issue
Hi, I would just like to start by stating that I have made this account just to seek advice on a direct debit situation I now find myself in with Spark Energy. I would really appreciate some advice. First off, I moved into a 1 bedroom flat on the 14 December 2018 with a years lease. I signed up with spark so that I could…
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Energy tariffs
[FONT="]I am trying to switch energy suppliers, and as always I am lost by all the choice.[/FONT] [FONT="] [/FONT] [FONT="]I am currently with Bulb Energy and according to the Cheap Energy Club I can save money by switching. However, when I check the potential new supplier’s tariffs, the standing charges and…
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Potterton Promax combi HE Plus Pressure Dropping
Hi, Looking for some advice please. I have a Potterton Pro Max combi HE Plus boiler that is about 7 years old. Recently the pressure has been dropping every day and needing topped up to get heat/hot water. I top it up to around 1 or enough for the error to go away and then we have heat hot water again. When I put the…
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smart (hive/nest) heating control advantages
I am thinking of getting a hive as currently I don't have any thermostatic control in my house so it is easier to get a remote one than have the hassle/expensive of installing wires to the room thermostat. Its got my thinking how/why people use then. I want a room thermostat as I intend to set it at a temperature and leave…
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Are solar panels on a new build worth it?
Hello, So I have recently moved into a small 3 bed new build. Going through the EPC it has a B rating at 83. There are 3 of us in the house and i work opposite shifts to my wife so someone is generally always home. As my previous home was electric only I can't really do any comparrisons to the new property. As it was an…
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Im a 'fixer' - thinking of going variable!
For many, many years I have fixed rates - mortgage always fixed and energy too as I simply like the comfort of doing so. However I am now wondering if I need to be brave, hit the variables and just switch often. For a long time I have been with EDF and simply checked every few months to see if there was a fixed dual fuel…
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SSE refusing to repair Pay as you Go meter
Hello, I am renting my flat which has a Pay As You Go Meter. The meter is faulty (it works but there is nothing on the display. The tenant is due to move out soon and ideally has to sort it before they leave. I enquired with the tenant and they say they have organised a smart meter replacement as SSE refused to repair the…
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GOTO Energy feedback thread
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weflip compared to cheap energy club
I have been trying weflip and I think they put us on zebra energy however they aren't even on cheap energy club. Does anyone have tips on whether one is better than the other?
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Smart Meters and independent verification
Does having smart meters mean that when changing suppliers they are no longer "independently verified" or is this dependant if they remain smart. Just usually when I change supplier my readings are "verified" which usually means I pay a bit more to my old supplier for energy that I will use with my new supplier. Not an…
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Tonik energy switch cancelled?
Just saw an email that arrived late in my inbox and too late to call now. I switched to tonik in August via energylinx and had setup my readings etc already but suddenly was told today that I am switching elsewhere by the email (doesn't say to who and no email from another supplier) and that the direct debit was cancelled.…
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Eco 7 Energy
Hi, my house is all electric with storage heaters, so I'm always on the lookout for decent economy 7 rates. However, I don't want to get ensnared by an awful company. I heard this company went through a sticky patch. Can anyone share their experiences? Their rates are good, so I hope they're okay in terms of service.
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EON Smart IHD Battery Life
Obviously, this is not supplier specific, I merely say EON as that's who supply me. Its going to apply to all who use this IHD or similar. I realise they do like to be plugged in however how long is reasonable to expect it to remain "alive" ? :) Its about 15 to 30 minutes with mine. I have tried a few 'deep cycle'…
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Pure Planet DD wrong. Large Debt
Hi all. Hope you're all saving money and the world. We changed from Scottish Power 14 months ago, July 18 in a hope to Go Green and Save Money. Reviews were good and savings promising. We were paying around £120 pm with Scottish Power. We also run a Dog Grooming Salon on the Premises; hence why our bill was £120 in the…
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Transfer of Electricity account
I am a former Eversmart customer and was switched to Utilita on 11/09/19 with account being with them from 18/09/19. I decided to switch and chose Symbio Energy and started the switch on 20.09/19. I received confirmation from them that I would be a live customer by 05/10/19. However, this morning they have just emailed to…
