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British Gas Warm Home Discount 19/20
Just wanted to let others know in case you didn’t already, that the British Gas warm home discount applications for 19/20 are now open. I received the text this morning. http://britishgaswarmhomediscount.com
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Cooperative Energy - do I have a case?
Evening all, Looking for a bit of advice. I have just sent my complaint to the Energy Ombudsman so playing the waiting game but wondered if my situation was normal and do I have a case? Basically, I left Cooperative Energy in June and received a massive final bill. I had previously upped my monthly DD to almost 3 times…
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Ombudsman services dissociates itself from resolver.co.uk
https://forums.moneysavingexpert.com/discussion/6038604/ombudsman-services-dissociates-itself-from-resolver-co-uk
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How best to find out high energy culprit
Hi I recently had a almost 2 x increase in my British gas bill (mulitple factors) wrong tariff, staying loyal (doesn't pay!) and wrong DD per month I was paying anyhow, but I wanted to find out how to go about finding what devices are zapping my energy (gas and electricity) Do I just go round the house with the smart meter…
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Gas Card from Boost Never Arriving
Hello guys. Exactly 1 month ago I moved home and I'm currently on PAYG meters. However, there are a few issues which need to be sorted: 1. There is no gas card. 2. The boiler and oven are not working. I've talked and written to Boost countless times to send a new gas card but they keep apologising for us not having…
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Economy Energy Refund ?
Hi, my mother left Economy Energy just before they announced the company was going into administration.She left with a credit balance of £130 but has heard nothing despite escalating her complaint to the Ombudsman. Final readings were sent by EE to her current supplier so there are no issues there My question is, has…
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Gas Boiler Free Grant woes
So my uncle had a new boiler In and had to only contribute £240 with the rest covered by the grant. My uncle is in Birmingham I am in Nottingham. Anyway uncle recommended this firm to me so I gave the guy a ring and he asked me to email my universal credit statement to him, which I did and he was satisfied with it, he said…
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EDF Gas smart meter not sending readings
Afternoon. A few months back we got SMETS2 smart meters installed through EDF. The gas meter has never sent readings, or connected to the IHD. I believe one of the main reasons this can happen is that the gas and electric meters are too far apart. I would be surprised if this was the case in my house, as they are only…
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Solarplicity Switched My Tariff Without My Knowledge
I was a solarplicity customer and I switched to them because they offered no standing charges on their tariff. Perfect for me as I was using hardly any gas or electric during this time. First I heard about them going into administration was an email from Toto welcoming me. I had no correspondence from Solarplicity on this…
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OVO Dual Fuel Quote Error
Hi I was querying in another thread what people are doing after the OVO two year fix ends and also said in the renewal email they only quote for electricity in a new contract not gas, even though I am dual fuel. I just got this: "Thank you for getting in touch. Sorry you are not able to view your Gas renewal rates. This is…
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Gas meter not working...any ideas?
Hello, I went to get a gas meter reading this morning to update my supplier, we are with Utility point and have to provide monthly readings. However, the display screen is lit up and says INIT. I've tried pressing the buttons I usually would to get a reading and it's doing nothing other than displaying INIT. Any ideas?…
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Switching to fixed deals and confusion at what we're really looking for
I made a very similar post 2-3 years ago, and whilst I somewhat got it, from the responses, now in the same position, a few years later, I feel exactly as I felt then. Basically just definitive clarification needed most likely for my own stupidity. Assuming; we're looking to switch to another fixed deal, be it 1 or 2…
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Massive increase on electric use
Hi everyone. This is my first post and hope it's in the right place. I received my electric statement yesterday and apparently we have had an increase of 599% in electric use compared to this year. For the life of me I don't understand why. According to SSE there has been a considerable spike in the Last few months. In the…
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All Electric Flats
Built in 2006 open plan 2 bed GF of 3 storey. Would like to know if anyone living in a similar flat could tell me what to expect for energy bills. There would be 2 of us living there. I am concerned also whether the small wall heaters do keep it warm.
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Power outage historic data anybody?
We're suffering from another power outage in our area, this time it's been almost 12 hours. We do have semi regular short outages and it got me wondering if there's any way that I can find historic power outage data for my post code at all. Does anybody know? Thanks in advance
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Price comparison and smart meters
When using the price comparison tool there is no indication whether the tariff requires that a smart meter be installed as a condition or not. I recently signed up to an SSE tariff using the MSE site and there was no indication that having a smart meter fitted was a condition for having the tariff. The MSE site should be…
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Energy provider and FiT payments
Our existing energy provider is OVO. We pay 14.5p per kW and feed-in-tariff is registered with them. Our DNO IS Scottish Power and they won’t fit an Economy 7 meter. Our contract with OVO is coming to an end, and they want to increase our fee to 15.7p. I was going to shop around, and if I find a new cheaper provider does…
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Switching sites
Is it me or do switching sites like Switchcraft and Uswitch try to lock you into advanced payment direct debits. Currently my energy is paid when I get the bill, by direct debit. These payment systems dont seem to be available on switching sites! All the deals are in advance direct debit which is why a lot of people build…
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Gas meters round the wrong way
Hello. I wonder if anyone can help. My mum and dad have 2 properties. She got a boiler installed in 2001 by British Gas. This was installed in property 1 (the upstairs property) It was connected to the gas meter at property 2 (the downstairs property) as she was going to convert them into 1 large home. The boiler heated…
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EDF to take on failed energy supplier Solarplicity's 7,500 customers - MSE News
EDF Energy has been appointed by regulator Ofgem to take on Solarplicity's 7,500 domestic customers after the firm stopped trading...Read the full story: 'EDF to take on failed energy supplier Solarplicity's 7,500 customers' Click reply below to discuss. If you haven’t already, join the forum to reply.
