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Deep confusion over electricity meter reading. Please help!
Hi this situation is probably a mixture of circumstances, fear, ignorance and confusion. In any case, my electricity meter (which I believe is of the old mechanical variety) is located in a cupboard in the basement of the communal stairway to my bock of flats. It isn't readily accessible to me, as this cupboard is…
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Together Energy
I was switched to Together Energy when my previous supplier collapsed. The first I knew about this was when I noticed an unknown DD going out of my account in Dec 2018. I finally ascertained what it related to & contacted Together on 09.01.19 by email having been unable to contact them by phone. I asked why I had received…
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£25 cashback for SSE existing customers to have smart meter
Current offer/bribe is £25 for getting a smart meter Order via top cashback or Quidco
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Help with Smart Meter IHD tariff Settings
Hi MSE forum users. I need help from everyone to check the tariffs programmed in to their IHD match the tariffs you are currently being charged. So if you have changed fixed tariff (same supplier) or are on a variable rate tariff that has changed since the IHD was set up do they match? I'm lead to believe some smart meters…
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EDF Easy Online July'20 v4
Any clue one how I switch to this tariff :rotfl: Anyone manage it? Can't switch through uswitch (it lists it) Can't switch thru EDF site (they like to keep the best exclusive deals off there) If I phone up I will be told it is an online deal only, and I must switch online. CEC lists it for my house, but not my fathers…
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How to budget and choose supplier for a first-time renter
Hello. My son is about to rent on his own for the first time - a 1 bed flat in the Hastings area. We don't yet know where, because we aren't quite at that point. What we do need to know, though, is how much it is likely to cost - that could affect what he can afford to rent, and I want to put figures into a budget that I'm…
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Scottish Power - energy bill help!
I was wondering if someone could help me with my recent energy bills from Scottish Power. We moved into a 2 bed mid terraced house in August last year and remained with Scottish Power as this is what the previous tenants used. We were paying £80 per month for both gas & electricity until January when they put our bill up…
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Tariff details wrong on my account
Does anyone know how to input my actual tariff details on my Cheap Energy Club account ? I'm with Octopus Energy and the tariff which I am on (Flexible Octopus) isn't showing the correct figures in the drop-down boxes. therefore I'm constantly getting emails suggesting there's a saving to be had and I could switch but…
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Smaller Provider delay tactics! Avro Energy
I'm sure that its becoming a common thread but there seems to be a trend of smaller providers delaying transfers to more cost effective providers. Told Avro Energy on 2 June that I was moving to an alternative provider wef 19 June due to price and they sought my confirmation on 12 June that thius was the case. On 18 June I…
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Existing supplier blocking switch to Bulb
I've switched suppliers a few times over the years without any problems. However I've just tried to switch from Utility Point to Bulb and UP have objected to the switch and have blocked it for the bizarre reason I will have to pay a £30 termination fee for each of the fuels. My account is in massive credit (at least 3x my…
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How soon can I switch after previous switch
I've just switched suppliers, separate suppliers for gas and electricity. My electricity switch is due to complete tomorrow. I have found a better tariff in the meantime, EDF EV. My new supplier has no exit fee, how soon can I switch again once my current switch is completed. I assume you can switch straight away but…
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Final bill is it final?
I have recently switched my supplier. It appeared to go smoothly and was issued a final bill. i was in credit and the final bill stated i would receive payment within 10 working days. On 2 occasions i have contacted the company requesting my refund to be assured it will be paid within 48 hours. However after the last…
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Npower Cost of energy used chart
Can anyone inform me if the amount on this chart includes VAT please ? Thanks in advance :T
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Supplier not offering their best deal?
I've received notice for the end of my dual fuel deal and as a member of the energy club looked for alternatives. My current supplier SSE is listed at £500 less than the best deal they've offered me! Is that even legal? It certainly seems immoral. I've double checked by entering the supplier offered deal details into the…
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£55 debt resolution visit fee on current bill
I have received a bill with an item as follows: "£55.00 Debt Resolution Visit Fee on 05 Jun 19" I have had no visit nor is there any indication that a visit has been made, e.g. card or notification left. Should I query this?
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Help! My gas and electric has become really expensive since moving house
I'm hoping someone can help me understand why there has been such a big jump in my gas and electric since moving house. I live in a 4 bed 1930's semi and my gas and electric is costing around £200 a month. This house is different to our last in that it has a condensing boiler and a megaflow heating system. I had a plumber…
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Scottish Power HUGE backbill on final bill - help!
Hi all, I’m in a stressful situation and could do with some advice. I recently changed energy provider because my monthly payments were so high with Scottish Power. I live in a top floor two bedroom flat, with another professional- we both work 5 days a week for long hours, and we both regularly travel or stay over at our…
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What has happened to Economy 7 tariffs ?
Has anyone else noticed that hardly any new tariffs with nearly all energy suppliers ( big and small ) do not now have different unit prices for day and night units under the Economy 7 system. I've been looking to change suppliers ( to continue saving money ), but its seems now, despite listing Economy 7 tariffs, the cost…
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Will my credit score affect my ability to switch energy providers?
Hello, I’ve been researching switching suppliers as my contracted deal has come to an end, however I have heard that some suppliers carry out searches on your credit file, is this true? My credit score is low due to last stupidity but is on the rise, so I am wary of adding another search that may take it down, and then…
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Unhappy with ombudsman's decision
I’ve recently had the energy ombudsman uphold my case and has made a decision on an issue I have with my current energy supplier. Great, I thought, three years of sheer hell has finally come to an end. However, I am not entirely happy with their decision in its entirety. As concisely as possible, my fixed tariff was ending…
