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Symbio Energy feedback
Anyone have any feedback on Symbio Energy? They seem to be a new supplier; electric only at this time. I think they launched 01-Dec-2018. They are suddenly appearing on a comparison site with quite a competitive price, at least for the Eastern region. (I've not checked other supply regions yet) Here is their website…
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Is E7 always the best for electric only flat?
Hello all, I purchased a 2 bed electric only, ground floor flat that was built in the 80's in November 2018, moved in in December, but with Christmas, January was my first proper full month there. When I first moved in the flat was on E7 and had one storage heater in the living room. However I took out this heater as it…
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Bulb Energy - Not so clearcut on switching
So I made the leap from my current supplier to Bulb energy. The prices on the tariff were great, heard nothing but good things about them too. However I have ran into a problem. The problem affects users currently on single rate tariffs over their existing Economy 7 meters. I am one of them as my main usage is during the…
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Smart meters. Good or bad?
The energy company I use tell me they are installing free smart meters. Cynical I might be but I'm unable to accept that anything classed as, "free" does not have a hidden cost. Couls someone please let me know if there are any good or bad points to smart meters?
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Help needed- Spark Energy & Past Due Credit Solutions problems
I today received a letter from Past Due Credit Solutions stating that I owe money to Spark Energy Supply Limited - In Administration. This is not the case, I paid this bill at the time I received it via the Spark Energy App. I have a bank statement to prove this. I am aware that Spark Energy went into administration on the…
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Eon not on comparison sites
I am already with eon and Looking at comparisons today for another eon deal but they don't seem to be on there at all. (Electricity only tariff) I'm in the process of applying for eon fit tariff for my solar (which is taking ages) and I think you need to be a customer for your application be to accepted so that's why I…
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Empty House - High Electricity Bill
Hi all, I bought a 3 bed semi 6 months ago. For the first 3 months the house was empty & no gas /electricity was being used. For the past 3 months we've had builders in renovating the property (We've not yet moved in). I've submitted our meter reads to British Gas & the bill has come through for £585 over 6 months. £108 is…
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Electricity Switch Cancelled
Hi , I’ve used the Cheap Energy Club to initiate a switch to bulb. However bulb say I have chosen the wrong address and cancelled the switch. My status in the Club is ‘switch in progress’ Any ideas how I can start another comparison? Thanks
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Independent verification?
Good morning all. Newbie so please be gentle. I used to be with EDF but changed to Octopus. EDF gave me a ridiculous end reading but Octopus recommended that I didn’t query it. However when I gave them my meter readings they decided to query it for me as it was so far out from correct. Spool forward about 6 months. Octopus…
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Electric meter read £300 incorrect, please help
I moved energy supplier from British Gas to First Utilityon the 7th May. I made contact with First Utility over the phone to set the account up and was told a direct debit of £36 per month would be sufficient after giving them my usage information. I had smart meters with British Gas so each month the amount of fuel I used…
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Studio flat spending 120 on electricity please help
Hi, I have moved into a studio flat with my boyfriend and we are spending 120 pounds per month on electricity which is redicolouse, please help. The flat is all electric the heating, hot water and cooker is all electric and we are on a prepaid meter. I and my boyfriend work full time and we only use the electricity off…
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Could our Economy 7 readings be around the wrong way ?
Hi I’ve never paid that much attention to Our energy usage or bills and we have been with Scottish power for donkeys years. So our deal came to an end at the end of jan and for the first time I didn’t like the look of what they wanted to offer us. I asked for our usage so I Could shop around. They told me it’s 3775 and 733…
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About Direct Debits
I was looking at a comparison site and noticed some suppliers state “Variable Direct Debit” which is exactly what I’d prefer, having the total billed amount debited from my bank rather than this average “fixed debit” amount which relies on being able to estimate annual energy usage. I’ve only ever done one switch but I…
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Really high night time usage - eco 7
Hi everyone. This might be a standard question, however I’d appreciate any suggestions you can offer as to why my night time usage might be high! My evening energy usage seems to be ridiculously high (2,200 kWh for 4 months). I only have electric in my flat and have an eco 7 water heater and eco 7 storage heaters, which…
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MSE Cheap Energy Club - No £12.50 Incentive
I've been waiting well over 6 months to get the £12.50 incentive for switching supplier offered by MSE Cheap Energy Club. The last time I contacted the club I was told it could take ' a very long time' for me to get it. I'm not at all happy and would hesitate using the club again. Anybody have any suggestions top help me?
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Switch time
Most fixed tariffs are ending soon, so it is time to start looking... however, ALL fixed price providers are much more expensive than the deal I have now (which is about to end of course). I believe every year is the same, with around a 20% increase in prices across the board. I wonder if this happens only in my area. Of…
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Air Source Heat Pump
Hi, I wondered if anyone has experience of how much a air source heat pump system cost to run? We live in a 3 bed end terrace which has storage heaters. We are currently paying about £150.00 per month to run these on a eco 7 meter, so it’s costing us a fortune! The housing association have told us they are upgrading the…
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How to sue Together Energy
I switched away from Together Energy last year, unfortunately with a substantial credit balance. They won't return the balance, or issue a final bill. I've got an ombudsman decision against them, but they aren't actioning it. I need to sue them. I'm familiar with the moneyclaim/small claims process in England, but…
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Extra Energy
I was with Extra Energy, and have been moved to Scottish Power. So far I haven't heard from Scottish Power or Extra Energy and I haven't paid any bills. I owe one month to Extra Energy (November's) and two months to Scottish Power (December and January). Scottish Power have put me on a higher rate than I was on. I have…
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Estimated usage & my actual usage
Hi Guys, My G & E is coming to an end soon & on their monthly bill they "estimate" next year I will use: Electric - 6286 Gas - 20123 Now online they have a monthly usage where it is actual use that i have been keeping an eye on, this gives me roughly Electric - 4000 Gas - 12000 Now surely they should be estimating going…
