-
Avro Energy
DO NOT USE THIS COMPANY. After 6 months with them I was in credit by nearly £500 which would be enough to cover the next 10 months. Upon asking to review my dd they reduced it to £102 from £124. I said to them I have enough credit for 10 months so why so high and they said that it was correct. I cancelled dd and they…
-
Ofgem and the price cap.
Hi all. The way I understand it............at the beginning of this month (January 2019) Ofgem set a price cap for customers who were on their suppliers standard tariff, and pay by direct debit. I meet both of these criteria, and it's also a dual fuel tariff, which may also be a condition of the price cap. My energy…
-
Misleading comparisons?
Once a year I go through the ritual of comparing energy suppliers' tariffs prior to switching, or not, depending on the advertised savings. Originally I had doubts in my own basic mathematical abilities as far as getting the sums to add up were concerned. Now, more sceptical, I don't take any claimed annual savings - on…
-
Energy Club Not Loading Dals
Hi all, I'm currently with Outfox the Market for my electric and want to switch asap, I've got an Energy Club account but when I log in and try to load current deals it's try's to load the deals but nothing happens, I've tried it on safari on my macbook and iPhone and google chrome but the same thing happens every time, is…
-
Gas meter
My gas smart meter was fitted 12 months ago and failed to read any usage. I informed the supplier that I thought it was faulty but they replied that it was sending readings correctly.They have now requested a new meter and told me I will be billed from historic readings. I have installed a log burner for winter heating and…
-
Immersion heaters - when to use
Hi all I have two immersions. Not currently on E7 but and looking to move to it when I can change tariffs. In the mean time what is the best immersion to use to keep the electricity usage down, the top or bottom or both? Thanks
-
Worth fixing for longer?
I've kept a spreadsheet of my monthly meter readings, as well as available tariffs. Over the last two years, there's been an increase of about £100/year when accounting for the same usage of gas and electricity (2017 - £1200, 2018 - £1300, 2019 - £1400). A lot of companies seem to have dropped the dual-fuel discounts. When…
-
OVO saying my house isn’t supplied by them
I’ve literally just bought a new house, completed today and the previous owners were on Economy Energy, now OVO. I’m trying to switch to another supplier, who have advised me to register with OVO and then do the switch. I’ve tried to register with OVO, but they’re saying they don’t supply my property. Is this likely just a…
-
Expensive electric radiators over cheap ones
I have read a few posts on here. People who have them and swear by them and then the others who say they are doing that because they have to justify their cost. They also say the 1KW costs 1KW regardless of make and model. I don't understand that if that is the case, how can they exist? Some radiators say they have ceramic…
-
EDF Energy mandatory smart meter?
I switched suppliers using MSE some months back.(September 2018) and I have just had a call saying that a condition of the Easy Online account was that I agreed to have a smart meter fitted. I was not aware of this otherwise I wouldn't have agreed to the tariff. It is generally held that smart meters are not mandatory but…
-
Economy 7 meter
Can someone please help me figure out if everything is okay with my meter. I can’t seem to get the help that I need from my supplier Utilita. I moved in to my flat in September 2018, it’s a massive flat 2 bedroom, fairly large living room, kitchen and a massive bathroom. When I initially moved I started off on a prepay…
-
Is Cheap energy club a SCAM ?
Having joined Cheap energy club a few months ago looking to make some savings from my NPOWER supplier. I asked for all the information ie, What tariff I am on,how much K/W usage etc... I was at the time paying £135pm for both Gas and Electric. With a quote through the club it went down to £101 p/m and I thought Great…
-
Cheap Energy Club - tariff not listed, means I can't search
much like the other thread (as a new user I can't link, but it's titled "Can't access Cheap Energy Club comparison?"), my cheap energy club search does not work. the solution at the bottom of the thread is right: BUT, my problem is that the tariff I am on "Zapp!", is not listed under my provider "Outfox The Market". It…
-
GNE MSE Exclusive Green 12 Month Fix
I initiated a switch to Green Network Energy through the Cheap Energy Club. After 7 weeks of hearing nothing, I'd given them a bit of grace in light of having the MSE deal I figured they may be busy, I contacted them to chase up. The response I have just received from them says that they have no record of my switch, having…
-
Water Leak due to broken external stopcock - who is liable
Upon returning home from work on Monday I found my kitchen floor soaked and found the internal stopcock to be leaking water, the tap itself had seized and I was unable to turn the flow off. I went to my external stopcock to find that too was broken with the tap just spinning - either increasing the flow or keeping as was.…
-
£140 discount on fuel
Does anyone know how the £140 discount works, as far as i knew it wa knocked of the Electricity bill at the end of the year, IO am with Green star energy and when checking my last bill which seemed too high for what i use,i asked if the £140 had been knocked off,i was tokld it didnt work like that, but was added on to…
-
New Boiler (British Gas) - Good price?
Yes I know they are expensive but I get 25% off due to friend working for them. Anyway, Keeping existing tank so Vaillant system boiler, Powerflush, magentic filter thing, Hive active active heating controllers. £2750 installed. (and 2 years interest free). Thats with discount. Without discounts it a bit pricey!
-
Economy 7 meter broken - huge bill
Hi all, I have been going off estimated electricity readings for the past year, until last week when I submitted a reading for the first time. The figure came in at £400 for 2 months usage! House is unoccupied during the day, don't use much electric so I knew it was wrong, but Scottish Power asked me to monitor the…
-
Smart heating
Hi We are expecting a baby later in year and the room we are going to use for a nursery gets a bit colder than rest of house. We have a wood burner so try not to heat house with CH once the fire is on, with little one we would need upstairs warmer. I have been looking at the Drayton Wiser system due to the smart radiator…
-
first time buyers, first time switchers
Hi everyone. We bought a house for the time in 2017. Up to then we had never had to worry about switching energy suppliers or fixed tariffs ending. I am looking at switching at the moment and it seems like it will certainly be worthwhile. My question is, will the smart meter I have installed be affected or become useless…
