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Gas meter

My gas smart meter was fitted 12 months ago and failed to read any usage. I informed the supplier that I thought it was faulty but they replied that it was sending readings correctly.They have now requested a new meter and told me I will be billed from historic readings. I have installed a log burner for winter heating and was abroad in February and March so my usage will be way down on the previous year. What are my rights in this situation.

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