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Help! EPC electric heaters?
Hi My tenants are leaving and the heating system needs replacing (storage heaters). I understand economy 7 may cease to exist soon so new storage heaters don’t seem like a good idea. But if I get electric heaters I’m not sure I will get the EPC rating I need. Can anyone recommend any really good electric heaters or an…
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Economy Energy
A query regarding an old friend's gas and electric supplier. I don't know this supplier other than what I've just read here so....this is what she's told me, she doesn't get a bill, she doesn't get meters read, the money she owes is taken straight from her bank account, she says her usage is low. That all sounds a bit…
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Cheap Energy Club - confused
I'm slightly confused as to how MoneySavingExpert Cheap Energy Club (CEC) works. According to CEC if I choose Avro Energy I should be paying £34 per month. I know it depends on how much you pay/use but I have updated my usage for the year on here. Yet when I got a quote from Avro they're saying my payments will be £57pm. I…
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MSE News: SSE pays £665,000 in compensation and goodwill owing to delayed switches
SSE has paid £665,000 in compensation after taking almost six months to switch customers on to a new tariff, following the end of its 'white label' partnership with Ebico...Read the full story: 'SSE pays £665,000 in compensation and goodwill owing to delayed switches Click reply below to discuss. If you haven’t already,…
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Must I have a Smart Meter - OVO Energy
Just received the below via email from OVO. Can we refuse the meter change, at least until SMETS2 is rolled out? Or can they insist on fitting one? And the email doesn't seem to tell us if they're talking about electricity or gas or both? Thanks, "Would you believe it? Due to the age of your energy meter, its certification…
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Anyone tried People's Energy
Still on a fixed deal with Ovo til October 2019, and notice that Bulb will refund exit fees if I switch to them now. While researching, however, I came across People's Energy - my DD would drop by a third and even with my overestimated usage for calculation purposes, I should save over £450 / year. Their whole ethos seems…
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Solar Panels on roof with prepay meter?
So my dad has solar panels fitted a few years ago, he is horrible with money, and he got behind on his electric bill, and they fitted a pre-pay meter last year It just occurred to me, is it possible that he isnt seeing the benefit of the solar panels with a pre pay meter? Should I be contacting british gas or the original…
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Best deal for NOT using electric
I'm trying to decide which energy company to use by using the MSE energy club/uSwitch and getting nowhere fast. My situation is a little different because I'm not going to be living in the house for the foreseeable future. I have looked at Outfox the Market as it doesn't charge a standing charge, though will charge a…
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Help Being Cut Off
I switched to Avro energy last year , the monthly amounts got higher and higher and we got into financial difficulty I admit we didn't pay for a while but I did contact them in February asking for help and if they could transfer me to a cheaper tarrif as I was really struggling they replied saying I owed money so they…
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MSE News: Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers, increasing direct debits and asking for one-off payments after the regulator found it had failed to make enough improvements...Read the full story: 'Watchdog extends new customer ban on troubled energy supplier Iresa' Click reply below to discuss. If…
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Can old supplier bill me 13 months later?
Hi, I had a call from First Utility today (who I left on 18 April 2017 to move to Bulb) to say that 'some new information had come to light' and that my final bill was incorrectly calculated and that I owe them £42.93. The meter readings on the 'new' bill are the same as those on the original bill - so meter readings were…
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Iresa - Ofgem extends ban on Iresa taking on new customers
https://www.ofgem.gov.uk/publications-and-updates/ofgem-extends-ban-iresa-taking-new-customers-requesting-one-payments-and-increasing-direct-debits
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Cheap electric only heating?
Hi all, I am new to this forum and also new to owning/running a home. As I am about to buy my first house (waiting for the paperwork to go through). I decided to go with a 1st floor, 1 bedroom flat and will be living there with my girlfriend. However I have some concerns with the heating system. Currently there is no gas…
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Economy7energy change over details.
Being a member of MSE energy club, I recieved information on a new Energy supplier (Economy7energy), and on comparing looked like a saving of £150, so I decided to swap suppliers, from EDF, having just recieved notification of their third increase in twelve months. The change over was easy and went smoothly on the agreed…
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What the hell are outfox the market playing at?
I have, so I thought, just sorted a problem that has been going on for 6 months. No monthly bills then they tried to charge me for 1844 units I used on my previous suppliers free time tariff. Looking at the meter readings I now see that they have altered them from over 10,000 to just 8851, 1844 units lower than my meter is…
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Are Outfox the Market using my exact meter readings?
I switched to Outfox the Market recently and have provided meter readings every few weeks. The latest two were 27/05 and 08/05. I just took a look at the 'My Current Balance' section of their web site, and it looks like this: Date Payment received Balance 18/06/2018 Direct debit £110.85 CR 17/06/2018 Invoice £35.18 CR…
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N Power Duel Fuel Charge - Am I Right??
Hi Everyone After a bit of opinion and advice on an issue i am having with npower right now. Here is the story. In May 2017 i exchanged on a house. The house had been vacant since Jan 2016... as previous owner died and family struggled to sell. Even though i exchanged in May 2017, I did not move in until December 2017.…
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Help with a calamity from switching gas/electric...
Hi, was interested in hearing people's thoughts about next step to take forward in the below issue! It's one of those how on earth has it happened things. In my previous property I was supplied by solarplicity for 9 months; thought they were ok. Took them up on a free lightbulb offer, someone came and inspected the house,…
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Has anyone tried Ebico for gas/electricity
I wondered if anyone is using Ebico as I never see it on this site at all. Ive been with them for a few years now and I'm paying less now than over ten years ago when I was with various big six companies. If you live on your own and don't use much gas and electric then Ebico will save you money. They are a not for profit…
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EDF cancelled charges
I've got my new EDF bill through. I'm confused as to my I have cancelled charges. I've just had the warm home discount applied to my bill. Recent account activity: We cancelled your electricity charges (excluding VAT) from 20 December 2017 - 20 February 2018 - £210.69 credit Warm Home Discount - Support Plus Rebate -…