EDF cancelled charges

forever.insane

I've got my new EDF bill through. I'm confused as to my I have cancelled charges. I've just had the warm home discount applied to my bill.


Recent account activity:
We cancelled your electricity charges (excluding VAT) from 20 December 2017 - 20 February 2018 - £210.69 credit

Warm Home Discount - Support Plus Rebate - £133.33 credit
Total recent account activity £344.02 credit

I expect the only way I would know is to contact them? I'm just scared they will say it was a mistake and apply the charges. £210 is a hell of a lot of money.

Cheers.

System

If they have made a mistake, then they have the right to correct it. They could be knocking on your door in 6 year’s time. I would talk to them before spending the money.

SoletraderSteve

It is likely your previous bill(s) was estimated and the cancelled charges are previous estimated charges, and now they have charged you the corer amount bases on accurate meter reading(s).

Robin9

forever - does your bill also show current billed units ?

forever.insane

SoletraderSteve wrote: »

It is likely your previous bill(s) was estimated and the cancelled charges are previous estimated charges, and now they have charged you the corer amount bases on accurate meter reading(s).

I've just had a look at my last bill and it is for this period and yes, it was an estimated bill. So they have just cancelled that and used my readings. That's good to know I won't owe it back.

Cheers.