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Has anyone tried Ebico for gas/electricity

I wondered if anyone is using Ebico as I never see it on this site at all. Ive been with them for a few years now and I'm paying less now than over ten years ago when I was with various big six companies. If you live on your own and don't use much gas and electric then Ebico will save you money. They are a not for profit organisation so there's no hidden charges. They wont charge extra if you want a pre pay card meter like the others do and there's no standing charge which is the real deal breaker for me. There are no contracts to lock you in and no tricks so I would urge anyone who maybe lives alone or just doesn't use much gas and electric to give them a try and see how much you save.

Comments

  • [Deleted User]
    [Deleted User] Posts: 1,655 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    @andtfrz
    Have a read of the Ebico Feedback thread at https://forums.moneysavingexpert.com/discussion/4415717/ebico-energy-reviews-give-your-feedback&highlight=ebico or use the forum search for "Ebico" to find all references to them.
    There are a lot.
  • bubieyehyeh
    bubieyehyeh Posts: 588 Forumite
    Part of the Furniture 500 Posts Name Dropper
    I'm currently with Ebico, but wouldn't recommend them to anyone. If you have something out of the oridinary it takes ages to sort, because either their staff/systems or both are incompetent. The customer service was much better before they moved it to Robin Hood.
  • Michaelw
    Michaelw Posts: 296 Forumite
    I used to be with them when the SSE partnership was in place for many years.They can work out cheaper for credit meter users at zero standing charge but the dismantling of this arrangment brought about a change for prepayment users that made them being no cheaper then British Gas.Ebico introduced a standing charge for prepayment customers it resulted in increases that were poorly explained that some customers would be in fact worse off under a standing charge even though unit costs were slightly lower.
  • WhoIsThat
    WhoIsThat Posts: 234 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    andyfzr wrote: »
    I wondered if anyone is using Ebico as I never see it on this site at all. Ive been with them for a few years now and I'm paying less now than over ten years ago when I was with various big six companies. If you live on your own and don't use much gas and electric then Ebico will save you money. They are a not for profit organisation so there's no hidden charges. They wont charge extra if you want a pre pay card meter like the others do and there's no standing charge which is the real deal breaker for me. There are no contracts to lock you in and no tricks so I would urge anyone who maybe lives alone or just doesn't use much gas and electric to give them a try and see how much you save.

    I wondered if anyone is using Ebico as I never see it on this site
    at all.
    Should have gone to SpecSavers!

    If you live on your own and don't use much gas and electric then Ebico will save you money.
    You have to use a very low amount indeed to make it cost effective.e.g an empty houseEven then, if you put the heat on in winter to prevent the place freezing up, damp/mould forming, etc you'd probably be better off elsewhere.
    Ebico are on all the comparison sites, so if they are the cheapest, they will be at the top.;)

    They are a not for profit organisation so there's no hidden charges
    Please explain your logic.:huh:

    They wont charge extra if you want a pre pay card meter like the others do and there's no standing charge which is the real deal breaker for me
    Unfortunately Ebico Zero (Ebico's zero standing charge tariff) is only available to credit meter customers. i.e. it is not available to PPM customers.
    There are other suppliers that also offer a zero standing charge tariff to credit meter customers.

    There are no contracts to lock you in
    Whilst that is true for the Ebico zero tariff(and their PPM tariff)you need to remember this is a variable tariff, so prices can go up or down at any time (the current trend is upwards)But there is a fixed 12 month or 18 month tariff available to credit meter custiomers ... but a £30 per fuel early exit fee applies
    Otherwise, I agree with everything you have posted here
    :rotfl::rotfl::rotfl:
  • WhoIsThat
    WhoIsThat Posts: 234 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    Such a shame, they keep pestering you to have a smart meter
    https://forums.moneysavingexpert.com/showpost.php?p=74456147&postcount=12

    Which is odd, because Ebico are not installing them yet... :cool:
  • Xbigman
    Xbigman Posts: 3,906 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I had an email from Ebico extolling the virtues of smart meters months ago and then had a call from IIRC smartGB about an appointment. The poor lady who called was unlucky as the only reason my phone was turned on was because I was off work sick. I blew up pretty badly on her and haven't received anything since. But Ebico definately are installing smart meters.



    Darren
    Xbigman's guide to a happy life.

    Eat properly
    Sleep properly
    Save some money
  • silverwhistle
    silverwhistle Posts: 3,922 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 June 2018 at 8:02AM
    Ebico suits me. As I have solar panels and a wood burning stove in the lounge I'm a very low user.

    Only a couple of weeks ago I did a price comparison check and the cheapest alternative annual standing charge alone was more than I was paying for gas.

    Not had any problems in other respects. As ever, do your own sums.
  • WhoIsThat
    WhoIsThat Posts: 234 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    Xbigman wrote: »
    I had an email from Ebico extolling the virtues of smart meters months ago and then had a call from IIRC smartGB about an appointment. The poor lady who called was unlucky as the only reason my phone was turned on was because I was off work sick. I blew up pretty badly on her and haven't received anything since. But Ebico definately are installing smart meters.



    Darren

    From Ebico's own website:
    Do you offer smart meters?
    All homes in Britain will have their gas and electricity meters replaced by smart meters over the next few years as part of Government plans. You can read more about their benefits here.

    We will be rolling out smart meters to all our customers over the next few years. We will write to you with more information when we are ready to install one in your home. In the meantime if you already have a smart meter from another energy supplier and you switch over to Ebico, it may revert to !!!8220;dumb!!!8221; mode please contact us for more details.
    Source: https://ebico.org.uk/faqs/
  • WhoIsThat
    WhoIsThat Posts: 234 Forumite
    Fifth Anniversary 100 Posts Combo Breaker Name Dropper
    .
    Only a couple of weeks ago I did a price comparison check and the cheapest alternative annual standing charge alone was more than I was paying for gas.

    ...

    I suggest you check again ;) (or go to Specsavers!)

    As I mentioned, there are other suppliers who offer zero standing charge tariffs. so unless Ebico are now paying you to use their gas, then your assertion is simply untrue.

    Looking at Eastern supply region, I see there are at least 2 suppliers offering gas with zero standing charges that charge less than 4.8p per kWh, whilst Ebico charge over 5.1p
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