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Bulb taking money for no reason
Hi everyone. Has anyone had a similar issue?? I was in credit on my Bulb energy by £305. I emailed them to get a refund. they have now said that I am getting a £134 refund, £54 will stay on my bulb account and that I have used £118 worth of energy since 6 september. There is no way I could possibly have used this much!!! I…
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Energy Prices on the rise.
http://www.telegraph.co.uk/business/2017/09/18/britain-braces-higher-energy-prices-winter/
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Best Place to Compare Prices
Hi we have just bought a new house but wont be moving in straight away as there is a lot of work to be done before we can, but need an electricity supply. The previous owners used Utility Warehouse, but the reviews for them don't look too great. I just need electricity as the heating is supplied via an oil tank. Where is…
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Had a smart meter installed earlier this year.. DD has just been doubled??
So I had a smart meter installed earlier in the year, which has been running and was always under the impression sending meter readings back to British Gas. Initially, the install lead to them reducing the direct debit. Now 6 months later and they are saying I owe them £400 so have doubled my DD! I must be a little slow…
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NPower - Help needed!
I'm new here and this is my first post, so I appologise to you if it's placed in the wrong forum. Although a minefield to a newcomer, I'll tread carefilly. God, where do I start. I'm all stressed and I don't know what to Do, sixes and sevens spring to mind. But I'll give it a go. July 1st 2016 was the date I took up…
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right to be suspicious!
Following my post (suspicious of British Gas) today i recieved a further call from BG customer relation department. This is the third part of my complaint procedure, i had asked that they contact me by mail, they are keen to resolve this complaint by offering, First £20 refund. Then £40 refund. They have always insisted…
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MSE Cheap Energy Club - Still No Cashback After 11+ Months
I have not received cashback for an energy switch made through MSE Cheap Energy club for 11 months now, and my attempts to contact MSE via their webform are being ignored. In October 2016 I switched both electricticity and gas, and received cashback for one of the utilities within several months, however the other is still…
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OVO versus Avro for Energy Switchover
Hi everyone! After trawling through my Cheap Energy Club deals based upon my declared Gas and Electricity annual usage, I'm feeling torn between Ovo and Avro. I saw that Martin was enthusiastically promoting the excellent levels of customer service of Ovo, plus its 2 year Fixed Deal but noticed that Avro were coming in…
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Paypoint Problem.
Hi, not sure if this is going to be a problem but i have just paid my council tax as i usually do with Pay Point but this time on my receipt i have noticed there is one less barcode number, a seven is missing from the end. I am concerned as i dont know how it works and if my money will go to my account. The retailer said…
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British Gas Refusing Gas Transfer
[FONT=Verdana, Helvetica, sans-serif]Signed up for the 2 year deal with OVO transferring from MSE collective. Have received an email from OVO saying - [/FONT] [FONT=Verdana, Helvetica, sans-serif]"We are currently in the process of switching over your energy supply to Ovo Energy. [/FONT] [FONT=Verdana, Helvetica,…
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Solar Plants = any info/experience?
Back in 2010 I had solar panels installed and, until last year, they were brilliant. Investment cost recovered by year five so everything from there on was money in the bank - or so I thought. Last August the inverter failed. Repairing it was more expensive than replacing it so I got a new one with a five year guarantee.…
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ignore
please ignore - learner driver at work
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£500 in credit with Br.Gas
I’ve recently made the decision to appoint a new Energy supplier as my B.Gas ‘Collective Switch Oct.17’ ends on Oct.3rd;…along with 1000’s of others! However, I was very surprised to find that I’m actually £500 in credit with B.Gas! When I changed to my present B.Gas tariff my payments were £108/month paid by D/D. This was…
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The Big Deal Collective
The Big Deal have a competitive fixed tariff with Octopus Energy, (depending on regional variations). https://thebigdeal.com/ Octopus Energy seem to have reasonable reviews with solid financial backing, although i haven't used them or The Big Deal, myself. Hope this helps someone f&w
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Do you pay for just having a gas meter?
Hi, I'm hoping someone can help me. I want to know can an energy company charge you for just having a gas meter, with no actual gas? I've had my gas capped and my energy company says I still need to pay for the meter but I don't understand why. I'm not using any gas so why am I to pay for a meter that won't have a change…
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Wow! Thanks are due...
So I'm not brilliant at religously hunting out new deals, but I keep an eye on things. Or at least, I thought I did. But following the last newsletter, I went to look at my Ovo account to see about switching to the fixed deal. Well.... somewhere along the line, it turns out I swapped from the online management to phone…
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EDF behaving badly
So EDF Energy. What a totally crap company.My eldest son and his housemates moved out of their student house on 31st August. On 1st September, my son submitted their final meter readings. Actually he submitted them on 2nd, but they insisted that he'd done it on 1st, which proves they'd had them a week before issuing their…
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MSE News: British Gas price hike hits today - most can save up to £300/yr...
If you're on British Gas's standard tariff, you'll see your rates jump today as it's hiking prices...Read the full story: 'British Gas price hike hits today - most can save up to £300/yr by switching' Click reply below to discuss. If you haven’t already, join the forum to reply.
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Safe to turn on gas?
I've just bought a house has gas and electric on prepayment meters and was empty for 3years having been rented out. I can't get a gas engineer out until Monday - but I'd like to see if I can get the boiler going - not to use yet but just to see if it works in theory! Is there anything potentially dangerous in trying to…
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AVRO Energy false prices advertised
Just a heads up so hopefully other people don't have their time wasted by Avro. I just applied to switch to them based on Martins Energy Club recommendation. They have emailed me today asking for previous energy statements as they thought my energy used figures were to low. In fact the statements I sent them show I'm using…
