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will a provider charge to fit a new gas meter?
Hi I have a live mains gas supply. there is no gas in the property. I need to select an energy company and arrange a meter to be fitted. how much does this cost? Central heating system will be installed by corgi regis company.
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Scottish Power Default
Hey all, So I'm having a bit of a nightmarish situation with Scottish power. Back in 2009, I moved into a flat and opened a account with Scottish power. Roll on to 2010 and I dropped out of University due to having to look after a family member meaning a drop in income. Explained this to Scottish power and tried to set up…
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Does The Energy Ombudsman Actually Have any Powers?
I have just had an update from the The EO about an ongoing complaint that I have against a supplier. Nine weeks on since I first complained to The EO, he now tells me that the supplier has declined to respond to its request for information so a decision will be made based on my complaint. Given that the supplier has failed…
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Boiler and Heating Cover
My mother is in her 90s and has British Gas Homecare 2 for years. Her renewal has gone up to £334.62 from £302.17 (which already seemed steep). Can anyone recommend any other providers who provide similar cover. She needs an annual service on the boiler (which is about 6 years old) and emergency cover (the radiators are…
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No gas compensation for a house
Recently we were left without gas for nearly a month. First day we were handed a letter in which we were informed about a compensation we are entitled to in the amount of £30 per each day without supply. We have just received a cheque but the amount on it is significantly lower than we were expecting with accordance to the…
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New home prepay meters
:eek: So I've always paid by dd and was in credit by over £60 with previous supplier/home. New place has prepay meters. I can't find the top up things (key or card don't know) the people in charge of keeping data on suppliers of electricity don't have my address listed at all. They THINK it's scottish power. I am to check…
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Bill Shock after moving from EON Smart Meter to Scottishpower (Unit type wrong) ?
A friend of mine has been with EON with a smart meter and has recently moved to Scottishpower (without a smart meter - her existing one stopped functioning). The final read with EON was 3780 and the new bill with Scottishpower shows 3780 and an estimated read of 3940 for the billing period. Having checked the smart meter…
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Unprecedented price rises - and price fixing?
I called Sainsburys energy yesterday, my current supplier, as my 1 year fixed Tariff ends next month and their prediction is that the next cheapest tariff is 50% more expensive! When I looked in to the finer details its far worse than that! The day rate has increased by 20-30% but the night rate has increased by 100%! I…
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New Fire needed Baxi Bolier Compatable
Hi, Is anyone able to advise on Baxi boiler compatable fires and where to get one? My mums fire is not igniting properly so we are looking for a replacement. Does anyone one if such things exist now? She doesn't want the hassle of a new boiler if it all possible, we have just lost our dad and she couldn't cope with it all.…
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Avro energy
Beware not sure if this is a new ploy by the energy company's to make switching harder again or what but i have just tried to switch to the green energy scheme from AVRO :mad::mad: so they put a objection in i receive phone call of the green energy to say so because my account is £70 in arrears [i am on D/D ] hmm so i say…
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Extra Energy - Exit Fees
I have just escalated to the Ombudsman a problem that I am having with Extra Energy. They really are a totally useless company and their capacity for inefficiency is frightening. Because of the fact that I have lost all confidence in their ability to manage my account, I have switched to another company before the end of…
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Changing Energy Suppliers estimated bill
I am changing energy suppliers after poor service from EDF. I went to submit my online readings but found there was no display on the electricity meter. The gas meter was fine. However the EDF website will only allow you to enter readings if you have both gas and electricity readings. I phoned EDF who told me that,…
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Do not choose isupplyenergy as your supplier
If you're considering switching to isupplyenergy, DON'T! I built up a credit due to their overly large direct debits so by the end of 2016, I tried to get a refund of a couple of hundred quid online, the system would only let me reduce the direct debit from 40 to 35 a month, no lower. Rang to get refund of credit, told it…
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First Utility failure to issue bill after a year
Hello all, I'm hoping you can offer me some advice on how to deal with an issue I've had with First Utility for nearly a year now. Apologies in advance, its a long one! There's a TL;DR a few paragraphs down... Our tenancy started on 1st June last year, when we moved into the property on the 18th, I rang up First Utility to…
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Was warrant of entry legal
On April 14th 2017, I received 4 letters from Npower all With 4 different correspondent names but all containing the same letter. They all stated that on April 27th there was a court date set to apply for a warrant of entry to gain entry to my business property to disconnect supply of electrics due to failure of payment of…
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Rolling year energy use stats
My energy supplier provides energy use in CSV file format. I have to process the data in order to establish my energy use over the last 12 months, for comparison purposes. Why don't energy supplies provide this figure on a rolling period basis?
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Standing charge comparison
I am looking to switch energy supplier as my fixed price tariff ends. I found wide variations in standing charges, from 8 pence/day to 80 pence/day - is there any data source that shows all the standing charges for all tariffs for all the energy suppliers?
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Changing Energy Suppliers
Hello I have an elderly friend that lives in sheltered housing. When my friend first moved in she just went along with all other residents, who are with British Gas. She never singed any contract etc, just told BG that she had moved in gave her name room number and that's it. She now wants to change suppliers. Even though…
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Boiler Fault
Morning, My Baxi Solo 2 40 rs boiler has developed a fault any help would be brilliant! All seems to work perfectly but every now and again the boiler is hesitant to fully firing. Pilot light is always on and never an issue but sometimes when the stats and hot water tank call for heat the pilot light continues to idol and…
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Issue With Home Care
Morning All, I am disappointed with a certain companies home care boiler cover! On a property I rent out i signed up to home care in the interest of achieving a gas safety certificate for my boiler. I was given a few options but did not want all the plumbing and drain cover so considered the basic two options! One was a…
