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Moving Home
Hello All I've just been offered a council property and get the keys on Friday. The thing I'm wondering at the moment is that the fuel is on a prepayment meter with SSE. I am living with parents at the moment so I dont have a fuel provider. How easy will it be to have the meters taken out and do I have to stay with SSE to…
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Scottish Power/Changing plan without consent etc/ Can i change?
HI! So ive been having a bit of a problem with Scottish Power.. To explain everything i'll explain my situation.. We moved into a house 3 years ago which is fitted with a prepayment meter (we have left this in rather than go to the expense of getting it removed). The house has storage heaters, 2 in the living room, 1 in…
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What combi boiler
Hi all, I am considering replacing my old boiler which is about to die by a combi boiler and I have two questions since I am a novice in these matters. a) I had a quote last Monday and I was offer the following makes, all around the £800-£1000 mark: Ariston E-combi Evo 3 Ideal Independent C35 Worcester Greenstar 29CDI…
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British Gas Tariff?
I’m really sorry if these seems a stupid question I’ve moved into my own property which has gas and electric set up as direct debit. Before moving I was renting for 7 years and had pre-payment cards (They were the meters that were already in place) My supplier is British Gas – as im in a new house (different “type” and…
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British gas units/tarrif and Central heating controls.
First question I am on standard tarrif, do the cost of units always work out the same. Example from last bill, 4 units used = cost £2.04. That was 44.76 kwh x 4.560p So working that out in my mind 8 units a day = £4.08p. If thats the wrong way it works please tell me. Also which of the cental heating controls has the…
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Scottish power prepayment meter
I am having massive issues with Scottish power for my gas. I have had a prepayment meter with them for 8 years or so. There has NEVER been a time when I have topped up my meter that it hasn't taken a large percentage of that top up for debt!? I recently tried to leave Scottish power and go with OVO which acottish power…
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Should it be quicker?
At last, I listened to MSE Martin's message to switch providers and used the MSE Energy Club. I have projected savings of over £400. So pleased, but just heard from my gas supplier that it will initiate the cross over 46 days after my request (and I used e-mail to speed things up which I don't usually do). Still haven't…
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External Wall insulation - Be aware of the risks
Having seen the news this morning that more money is available from the government for external wall insulation, I thought I would share my research on the subject. Last year I applied and got £6500 reserved towards such work. Final quotes for the work came in at £17k , so I would have to find £10,500 towards it. Having a…
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Living without heating
Im trying an experiment this winter & not turning the central heating or gas fire on - Im not cash strapped, just frugal by nature As a caveat I suspect I can only really do this as I live alone & don't have other family members to be worried about So far Ive been perfectly comfortable by just a) putting on extra layers of…
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Energy Company Rip Off
I have a dispute with an Energy company, after getting weird bills that did not match my usage, I requested they do a check. They said they would put in a check meter but when the engineer came he found a faulty timer switch and refused to put a check meter in. I felt this was important because it would show that both the…
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Switching energy providers
Hi, My fixed term deal with Ovo is due to finish on the 22nd January and it has £60 exit fees before that. I am looking to move over to EDF. When should I do this so I don't pay the exit fees to Ovo?
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Does this mean I can never have my heating on?
I'm with scottish power and whenever I have my heating on overnight by the time I wake up the gas has ran out. The house is absolutely freezing, I've had every radiator bled and serviced and I only ever put my heating on half. I can't not have the heating on because it gets so cold it sets off both my sons asthma/croup.…
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A question regarding U-values
Hi, We are going to be building a new extension next year, and are going down the route of eco home, with the aim of getting as near to passivhaus as possible. Obviously triple glazed seems to be the way to go, but getting such low passivhaus u-values seems near on impossible in the UK (Passivhaus requires 0.8U, best I've…
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Prevent pipes freezing in unoccupied house - turn water off or boiler on?
Hi My mum has just bought a house but it needs damp-proofing before she can move in, in January. All the downstairs radiators have been moved in preparation for the dpc. Due to the very cold weather on its way, she is unsure on what to do to prevent pipes freezing and has had conflicting advice. 1. Should she keep boiler…
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Clueless on storage heaters!
I'm hoping someone has good knowledge on storage heaters!! Me and my fianc! moved into a 2bedroom semi detached property in August. As the winter months have come we've realised just how cold it is. We have 2 storage heaters, 1 on the landing upstairs which seems to keep upstairs warm enough until bed time. And another…
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cheap heating
What whould be the cheapest way to heat my home?? atm im using a fan heater but its killing my electric and i cant afford to put money on both my gas and electric every week as it is i put £10 on my gas every week - £5 for debt and £1.86 charge and really cant afford to put more on but my house is so so cold and ive got a…
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Is it right that vat is charged on budget plan amount rather than actual usage?
I have realised that my provider is applying the 5% VAT on my monthly budget plan amount rather than my actual usage. I have worked out that over the last 4 months the amount of VAT on usage would be £8.62, whereas I have been charged £16.20. Best of it is I am in credit. Can companies do this as I am rather shocked and…
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Code of Practice for Accurate Bills
Information about the Code of Practice for Accurate Bills and rules on Back Billing for Domestic Customers can be downloaded from energy-uk.org.uk. Or call 020 7930 9390 to arrange for these to be sent free of charge. http://www.energy-uk.org.uk/customers/energy-industry-codes.html
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Question for OVO rep.
Having just switched away from OVO to EON in early Dec., I was expecting a statement for November then a closing bill. However, no statement has been produced for November. Is this the normal process for a move away?
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Boiler Replacement Scheme
Hi, An elderly neighbour of mine has oil based central heating. Unfortunately her boiler is beyond repair. Would she be eligible for help from the government replacement scheme if she switched to gas. Thanks in advance.
