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Code of Practice for Accurate Bills
Information about the Code of Practice for Accurate Bills and rules on Back Billing for Domestic Customers can be downloaded from energy-uk.org.uk. Or call 020 7930 9390 to arrange for these to be sent free of charge.
http://www.energy-uk.org.uk/customers/energy-industry-codes.html
http://www.energy-uk.org.uk/customers/energy-industry-codes.html
Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring
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