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Update Losing on Collective tarriff
Hi again, I did a switch, to the MSE collective shown as the best for me in the comparison, then I saw akso IN THE MSE LIST a better saving with the same company so I posted for suggestions. One response was quite helpful but I had already done as advised. The other member posted quite discourteously and rudely in my…
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Switch gone Horribly Wrong...Help
Hi We switched to OVO Dual Fuel in Feb from Scottish Power. A couple of weeks later Scottish Power phoned and offered a deal to come back which we accepted. For the last however many months we have tried and failed to sort this out. We now Pay OVO for Electicity and Scottish Power for Gas. As Scottish Power have failed to…
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Conservatory Heating
Hi, I hope this is posted in the right place! So we have a conservatory, about 5500mm x 4000mm, it has quite a high sloping roof. We bought the house 2 years ago with the conservatory which was fairly newly installed. The problem which we and a million others have is, it's horribly cold in the winter...the condensation is…
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Not sure how our heating system works
We've just moved into a new house and the last owners are un-contactable (not surprising considering the rubbish and bare wires they left!). But we don't understand the heating system, other than how to turn it on and have it on timer. It's run by oil and there are three separate bits: A condensing boiler which is on…
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MSE News: Energy switching slashed to 17 days for some
SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week ... Read the full story: Energy switching slashed to 17 days for some Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to…
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Storage heater boost
Hi all I've used storage heaters before, but a different model to what I've got at the moment and I'm confused. I've been googling for almost the entire evening now, but advice seems to conflict. I have a Dimplex CXL heater. I understand the basics of input/output, but the output switch (apparently also called Boost) is…
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Pre paid meters
My son and his girl friend use a pre paid meter for there electricity and gas .I am try to get them to pay by direct debit. Can any body tell me what the average cost is using pre paid meters as opposed to paying monthly plese
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Short term switch to determine usage before committing to fixed term
Is it possible to switch to a new fuel provider for a short period while we determine what our usage actually is, rather than tie ourselves into a fixed rate which may over-estimate our actual usage? To set the scene: My wife and I live in a small, two bedroomed bungalow. We have gas-fired central heating (minimal use…
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Charged for nighttime useage electricity when nothing has been used
My wife has run a little shop in our local town for the last 9 years. Since she took it over she has been charged nighttime useage charges for electricity when every single thing in the shop has been switched off at the socket, not even the till has been left on yet British Gas has continued to charge her all this time. I…
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Gas switch went wrong - now have unexpected bill
Hi, I switched to First a while back for gas and electricity, or so I thought, it turns out the gas didn't leave my old supplier SSE. As Ive been suppling First with meter readings and haven't used any gas my bills didn't seem excessively cheap. Now SSE want just over £100 pounds from me for standing charges -not gas used…
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Energy Switching to N Power
Has anyone else had massive issues with NPower? My 12 months is now up and still they have not sorted my gas switch over..despite moving to another supplier.I have emailed the chief exec, submitted a meter reading, they even have my direct debit running for my electricity.Do I have any rights for their total incompetence??
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Electricity usage up about 120kWh per month
Until about May of this year, our average monthly electricity usage was about 400kWh. From June, it has spiked to about 520-540kWh. Our usage habits have not changed nor have we purchased any new appliances; in fact we've been gone for a few weeks and so I would expect our usage to be less. We tracked daily usage and…
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Switching question - 3-phase system?
Hi there all....hope someone can help EON is our dual fuel supplier atm. I tried to switch to a cheaper deal some time ago, finding a deal with Scottish Power. All was progressing well - when halfway through the switch I had a letter from SP cancelling. When I asked why, I was told it was because we had - I think - a…
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Sub-meter electric bill is £450 more than I expected
Hello, I moved in to a flat that is sub-metered six months ago. At the time my landlord said he receives a bill from Eon then works out, from my reading, how much I have to pay him. I've been putting aside £7 a week, as that is roughly about what my bill was in my last flat. Well, I got the bill from him yesterday and it…
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Energy supplier
Hi everyone, My wife and I are currently supplied for both gas and electricity by First:Utility. Since we moved to them back in October 2012 we have have many issues including over-priced bills and poor communication. Our latest issue is that back in March I accidentally entered the meter readings the incorrect way around…
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When is the best time to get a new boiler
Hi all, I have read through (a lot of) the many forum posts on what type of boiler might be best for my house. I'm now wondering whether there is a right time to get the boiler replaced? Intuitively I suspect it is more expensive to get it replaced during the winter and that I should wait for spring/summer? Is this true?…
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Southern Electric exit fee
i just moved house and am looking for an energy supplier. The previous tenant had a Southern Electric as a supplier. SE put me on their evergreen standard tariff and I am thinking what to do as their price is expensive. However, I understand they have an SSE Direct plan, with 12.99p day rate and 6.19p night, but an early…
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Energy switching nightmare.
Yes, I've fallen for it again! I am currently switching gas and electric suppliers through Cheap Energy Club and 2 months into the switch it isn't going well! My new supplier First Utility is almost non contactable! I'm kept waiting in a q for over 40 mins and then the call taker says he cannot handle my query and puts me…
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Energy Fixed until 2017, should until 2018 or opt out.
Hi! I know this has been discussed to extensive extent in here but each case is different, and it would be good to know what some of the more knoledgeable people out there think. I am fixed with EDF blue price promise until March 2017, according to the table below it would just cost me an extra £7 per year to fix until…
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wits end re Eon, ombudsman, due to switch to Ovo in 9 days
Hi Had a dreadful time with Eon since moving here. Switch to Ovo has been delayed to Nov 13th, not due to anything wrong I've done, but due to Eon not producing a bill since March, and me waiting ... I'd messaged Ovo to say how things were and they suggested a later switch date, to give me time for things to sort with Eon,…
