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Gas & Elec Switching - Moderator/s?
Hi all - could a/the moderator with a knowledge of gas and elec switching please pm me? I may need advice about the best way to raise an issue. Depending on a phone call I am due to receive this morning, I may have a serious "policy" issue to raise which may have an effect on the advice offered to visitors to the site.…
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Deemed contract
hi all im moving into my new home today and i am querying the switch process. i found this on the switch website - is this correct way to do things http://www.which.co.uk/switch/energy-advice/moving-house-and-supplier the current supplier is SSE who dont seem too bad i think im a low user as there only two occupants who…
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Central heating choice?!
Newbie here, have a headache looking at all the different opinions on heating property; so thought it best to add to the headache! We have an old Victorian house, have lived here for 15 years with no central heating system, just used a gas fire in the lounge and electric halogen fires, oil radiators and fans. We are in our…
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EDF energy constant cold calls
Any tips how we can stop the constant cold calls from this energy supplier. We've tried all the usual tips but still get a pestering phone call every couple of weeks. Having lived in the north east we have many phone calls from this area so ignoring calls from this area is very difficult.
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A cruel blow from British Gas.
I’m not sure where to place this so I rely on the Moderators to steer it in the right direction. Thank you. My wife and I live in a two bedroom bungalow and paying British Gas a monthly debit for electricity up until February15th 2013 of £43.00 a month which was then increased to £58.00 in the month of March until this…
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ADVICE NEEDED: 1 meter, 1 fuse box, 2 flats and 1 bill to me!!!
I recently started renting a studio flat which is one of 3 flats in a converted house. My next door neighbour just informed me that she has no no electricity meter in her flat, that her electric supply and fuses are run through the meter in my flat, and she has never paid for electricity in the 9 months or so that she's…
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British Gas website offline?
Is anyone else having issue accessing the British Gas website? I've just tried logging on to book a boiler service and keep getting this message : (3 browsers, 2 computers)
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Replacing Basic Dial Room Thermostat with Digital programmable version
Is this worth doing? Obviously it would make it a lot easier to control the temperature of the house during the winter and would be more accurate that the basic room thermostat presently in the house. Would it be easy to be installed? Does anyone know approximate cost etc? For info current Boiler approx 16 years old and…
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MSE News: Npower cuts down its tariffs – but kills off top pick
"Npower has today cut the number of energy tariffs it sells from seven to four, but it's axing one of the top fixes..." Read the full story: Npower cuts down its tariffs – but kills off top pick Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New…
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Ridiculous useage - help!
My sister lives alone in a 2 bedroom end terraced house. She is out all day every day and most of the night on fridays and saturdays. She is very careful with her appliances and electricity useage. She only has electricty. She is on a standard tarriff which seems reasonable. Unfortuneately she has 2 old storgae heaters…
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nPower really THAT bad -- any positives?
Quite keen to switch to the Jan 2015 fixed plan. But comments in the forum have scared me off. Only other option is fixing for a year (EDF, for e.g.) but hardly seems worth fixing for such a short time. Any positives for npower?
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Electric - meter showing 15k units in 4 months
Hi there. Hoping someone can shed some light on this. I live in NI and am with Airtricity for my electric but the problem is not NI specific. My last actual meter reading was in mid March and was roughly 62,500 units. Airtricity bill you every other month and so I have since had and paid a couple of estimated bills for…
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erroneous transfer to npower
How can an energy company take over my supply without my permission / confirmation? I received an email from my gas & electricity supplier, to say "sorry you are leaving us." On enquiry I was told that npower was taking over supply. This was news to me - I had no plans to change supplier. Subsequently I was told that it…
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electrical monthly cost
How much do people pay each month for electric. Npower sent me an email to say they will charge 55 quid a month on direct debit. When I spoke on the phone I am sure they said 37 quid direct debit.
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Early exit fees and moving house
Just starting research into what to switch to when my edf deal runs out on 30 September. I'm thinking of moving in the next 1-2 years, so I was just wondering what happens if you move house during a fixed price deal - typically do you have to pay an early exit fee?
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combi boiler
i have negociated a ideal logic combi boiler ,but have heard that it is bad news ,and I should get the ideal logical plus. would appreciate any feed back ,thank you
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Npower - massive gas bill :(
Hi everyone Our direct debit went out for gas ONLY today usually £40, and they took £156 :eek: Having called up, that's now our monthly payment for the future as we owe them £540 for gas over the winter. At our wits end as we really cant afford that! I appreciate that we used the gas and we owe the money but I think it's…
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Guidance would be appreciated: first-time as named bill payer for energy
I've just taken the tenancy on a 2-bedroom flat which I'll be occupying as a single person. I won't be heating the 2nd bedroom at all and won't be heating the living room much of the time. The previous tenant didn't leave any info regarding who their supplier was and isn't contactable. I've taken meter readings and neither…
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Comparison site cashback for EDF
Hi there, In the ever confusing world of comparison sites offering cashback, just wondering who you guys have successfully used for a switch + cashback? I'm going to switch to EDF Blue (not npower given the reviews); so keen to hear from anyone who got their ££ Thanks!!
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Disputed bill with ombudsman but sold to debt collector?
Hi, Hoping someone can help a friend of mine. She is disputing a large bill from her supplier, and seems to have evidence to support her side. After getting no where with the supplier, she has complained to the ombudsman. But the supplier have gone ahead and passed her debt to a debt collector, who have now approached her…
