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Eon electricity only problem
Having moved in to my house with storage heaters on the 31st of October I immediately rang eon to set up an account and register my meter readings. Nice lady said she would look into what tariff would be best for me presumably a economy 7 one?! December comes along not heard anything more. Finally a letter arrives saying…
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Spark Energy & Bankruptcy
Not sure if I should have posted this in the bankruptcy section, can someone move it if I should have done. Anyways, moved into a property in October, the letting agent moved us over to Spark Energy without telling us. I tried to change to a different supplier on 2 seperate occasions but was stopped. Bill produced from…
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Weather patterns!
On my annual statement is says the following "We also adjust our estimates to represent normal weather patterns so you don't pay too much if the winter is cold, or too little if it's mild." Shouldn't that be the other way round in that "you don't pay too much if the winter is mild, or too little if it's cold." Or have I…
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What's better using the oven or the microwave oven (electricity usage)
Want to bake banana bread to use up old bananas. Only enough for one loaf. I have been using the oven setting in the microwave recently for heating or cooking small items. I think it may be better electricity consumption than heating the while oven? I am not that money saving yet that I can do many things I stove at once.…
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british gas final bill.
hello, convinced my mother to change from british gas,and they offered £200 for her to stay, so decided to try the same plan ,but no offer forhcoming,so when my final bill comes ,if i cant afford to pay it,will my new supplier just leave me with british gas-cheers.hope that makes sense.
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cooling off period - where do I stand?
Before xmas I agreed to switch my electricity supply from npower to edf over the telephone. After getting the paperwork and doing my own comparison, I realised that my existing tariff was cheaper, so tried to phone them on the 8th calendar day of cooling off period, couldn't get through so I emailed them on the 9th day to…
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What's the best type of fireplace?
Hey everyone, I'm starting a home improvement project of putting a fireplace into my living room. The only problem is I have no idea where to start. I've talked to some friends but all they have told me is a few good resources, all the different options there are along with a few horror stories, especially about gas…
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Near end of fixed deal - when can I actually switch?
Hello there I am hoping someone can help as I am confused about when I can switch my dual fuel contract!? My current fixed deal with Npower ends at the start of Feb, at which point I will be transferred to an expensive rate with them. I want to switch to EDF's June 2014 fixed deal, but am unsure about when I can actually…
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Grounds for a refund
So I've been living in rented housing for the last 2.5 years and happily paying EDF (as happy as once can be paying energy bills) for our gas and electric, with the electric on the day night tariff. Recently I went over some of the older bills and noticed that all our electricity was being charged at the day rate and there…
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E.on heatwise energyPlan - Explain Bill Details Please
MSE Users/ E.On Rep Malc, E.On Users are unable to understand the rates category, which E.On have quoted in bill. E.On Users want to know the exact time, when E.on "Day" rate starts. E.On Users could not find it in bill or website E.on heatwise energyPlan 1) Day = starting time? to Ending time? 2) Night = Starting time? to…
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E.On Energy - Forced switch over to Eon Heatwise energyplan 6 ??
E.on Malc and MSE users I received a mail that E.on is going to switch my electricity plan from E.on heatwise energyPlan to Eon Heatwise energyplan 6. This is being done automatically (in a weeks time) and the rates are exorbitantly high There are no alternatives as the existing plan users are fitted with E.on 's heatwise…
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Electric ONLY
I just moved into a flat, it does not have Gas but my Electric bills will be effectively double so can I get a dual fuel discount? I have had a 2 month estimate so how can I get an idea of usage?
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British Gas ignore price comparison
Has anyone else had the problem of using price comparison sites,and the tarrif not being added? I discovered that after thinking id been on a web tarrif through moneysupermarket.com it had never been set by British Gas. Only now when they are obliged to mail with your bill have i found out. Ive been on standard tarrif for…
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What's average!!
Hello, just looking for a bit of advice / comparison really. We moved house 12 months ago - to quite a large old house, built 1928 with gas central heating but NO double glazing - still the original windows. These do let enormous draughts in and we have some with secondary glazing over them now and are working on getting a…
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British Gas send 'normal' bill in advance of switch
Thursday 3rd January 2013 We are switching away from British Gas. We are supposed to give a "final reading" near the date of switch, within 5 days that is, so that British Gas can bill us. The switch date is supposed to be in the middle of next week. Instead, British Gas have sent an estimated bill ... not marked as a…
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NPower refusing to set-up payments - any advice?
I've been with NPower for my electricity since I moved here about 6 years ago - same tariff, no idea how other suppliers compare. About a year into living here I lost my job and I've been unemployed ever since, as a result I'm in debt with NPower so am stuck with them as they won't let me switch while in debt. I currently…
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150 Litre Potterton Powermax HE Condensing Boiler HW Timing Advice Please
Hiya, I moved into a new flat in October and it's my first time ever using gas. I'm still trying to tweak my usage to get the cheapest and most efficient results. It's a large flat, over 2 floors, with 3 people, using gas showers. I have a 150 Litre Potterton Powermax HE Condensing Boiler. When I moved in the HW was set to…
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Excessive electricity costs
We have an old stone detached house, double glazed and insulated fairly well. Our electricity is delivered through a key meter and we are currently putting on between £50 and £60 a week. We have no central heating, just one of those 'efficient' German electric rads on the landing and a multifuel stove in the dining room…
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nPower wants to charge me £60 to…
They want me to pay £60 for coming off the prepayment meters because I want to pay by Direct Debit. I moved recently and the new property had prepayment meters fitted for both gas and electricity. Is this normal for a supplier to charge that amount to switch payment method, or will I be better off switching suppliers? I…
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Cheapest gas and electricity??
Hi there, I'm an npower customer and was signed up for their 'Price Fix 2013' offer where I paid a set amount each month for my gas and electricity, it seemed a good deal but it expired yesterday. I have been looking at other fixed-term tariffs but was advised that this would not be the best option for me because my gas…