british gas final bill.

stodgy88

hello, convinced my mother to change from british gas,and they offered £200 for her to stay, so decided to try the same plan ,but no offer forhcoming,so when my final bill comes ,if i cant afford to pay it,will my new supplier just leave me with british gas-cheers.hope that makes sense.

Cardew

The losing company - BG - can object to the switch if your account has a large debit balance.

KTF

As far as I am aware the balance has to be zero before you can transfer your account. This is why you give your existing supplier a final reading and they take it via the DD (or equivalent).

spiro

If your account is up to date they wont issue a final bill until well after you have changed supplier, you will then have 28 days to pay it before it becomes a debt and is reported to the credit reference agencies.

Wywth

stodgy88 wrote: »

hello, convinced my mother to change from british gas,and they offered £200 for her to stay, so decided to try the same plan ,but no offer forhcoming,so when my final bill comes ,if i cant afford to pay it,will my new supplier just leave me with british gas-cheers.hope that makes sense.

If I understand you correctly, then BG offered your mother £200 to entice her to cancel a request already in place to switch.

Despite this offer, your mother decided she would prefer to go ahead with the switch (and so presumably not receive the £200 retention offer from BG)

The switch will go ahead (assuming there is no existing debt on the account, which I suspect there isn't as if there was BG could have objected to the switch without the [STRIKE]bribe[/STRIKE] offer of a £200 retention credit)

After the switch, BG will calculate the final bill and send this to your mother. If they owe your mother anything, this will be returned to your mother. If your mother owes something to BG, then payment is due immediately (and in my experience BG don't hang about before getting nasty)

If your mother finds she cannot pay the whole final bill when it arrives, I suggest she calls BG immediately and see if she can negotiate an agreeable repayment plan (which will halt the collection actions). They would normally allow to say split the final bill over 3 monthly payments

HTH

spiro

Wywth wrote: »

If I understand you correctly, then BG offered your mother £200 to entice her to cancel a request already in place to switch.

Despite this offer, your mother decided she would prefer to go ahead with the switch (and so presumably not receive the £200 retention offer from BG)

The switch will go ahead (assuming there is no existing debt on the account, which I suspect there isn't as if there was BG could have objected to the switch without the [STRIKE]bribe[/STRIKE] offer of a £200 retention credit)

After the switch, BG will calculate the final bill and send this to your mother. If they owe your mother anything, this will be returned to your mother. If your mother owes something to BG, then payment is due immediately (and in my experience BG don't hang about before getting nasty)

If your mother finds she cannot pay the whole final bill when it arrives, I suggest she calls BG immediately and see if she can negotiate an agreeable repayment plan (which will halt the collection actions). They would normally allow to say split the final bill over 3 monthly payments

HTH

It is Stogy88 that is now going to try the same thing to see if they get offered the same deal the mother did.

Wywth

spiro wrote: »

It is Stogy88 that is now going to try the same thing to see if they get offered the same deal the mother did.

Thanks

That makes far more sense now