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Switching to Coop Energy - Refer a friend
*Moved to Referral section*
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warmfront
our boiler is 20 years old and parts are obsolete to fix it, we are on JSA, my husband was made redundant in november. So we contacted warmfront about grant for new boiler. the grant is for £3500...they've been and measured up etc for new boiler and radiators, but then we get a letter to say we have to pay £1500 on top of…
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Gas Costs - could there be a fault?
I will try and make this as short as possible so people dont lose interest because I really need some suggestions! I live in a small 1 bedroom flat (4 rooms - 3 with radiators) and currently pay £78.00 per month for my gas and electric. I have a combi boiler system. I recently switched to Scottish Gas as I 'thought' NPower…
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scottish power - debt on prepayment meter??
I switched from Scottish Power in December to EON both on pre payment meters for my electric. I have just received a final bill from Scottish Power with an estimated reading and they reckon I owe £13.67. I have just rung them and spoken to a very rude and abrupt lady who advises me that a debt can be run up on a pre…
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nPower - Best address to complain to?
I was hoping someone could tell me the best address/department/person to send a complaints letter to. Basic situation is that my sister has been sent a bill for £1400 despite paying £100 per month for her gas and electricity (the amount nPower advised her she should pay). My sister is now panicking over this. I think it…
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EDF didnt bill me and I was daft
Hi, I changed to EDF for dual fuel in Dec2010 but they got their lines crossed and only billed me for electric. This went on until Nov 2012. I kept nagging them but until I went to the Ombudsman in Oct 2012 they did nothing about it. However, and this is where I was stupid, because I didnt want a large bill to build up I…
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Calorific Value of gas
I have been trying to obtain a correct calorific valuefigure for the gas supplied to my property ,i have received three figures, frommy present supplier figures of 39.5 & 40.0 and from a supplier i am transferring mysupply to , of 39.3 Can anyone tell me of the correct one as they affect my bills My post code is PR7…
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MSE News: Elderly energy bills 'doubled since 2005'
"The average annual spend on energy bills for over-65s soared to £1,355.90 last year compared to £668.98 in 2005..." Read the full story: Elderly energy bills 'doubled since 2005'
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E.On "journey" - what is that?
After our switching date, we had an unwanted follow-up call from our outgoing supplier E.On - explained immediately that we had nothing to discuss and did not want phone calls about this. The caller said something like "It's just going through the Journey, that's all". I asked when our final bill would come, and they said…
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Business Energy - Free Energy Check
Check these guys out - Power Solutions UK ( google them,they are based in Chester ) I run a small business in North Wales and took them up on an offer for a free energy check. They looked at my bills and identified errors on my meter and tariff - £200 back from the supplier. They make their money from suppliers when…
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E on save on line 11 finishing next week
Hi all very confused I have dual fuel e on save on line 11 expiring next week and have no idea which tariff to take,out or which company if to change to go with. I have just spoken to eon and they have mentioned eon discount and eon fixed price 1 year,any advice would be helpful
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Leaving shared house.
Hi, Basically, I live in a student house. It is the house from hell and I cannot wait to be out of there! 28th June cannot come quick enough! Problem is, I am a bit worried about the bill situation, not wanting to be rude, but these people I am living with are thick! They have no responsiblity and are just terrible to live…
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Multiple Meters in Box?
Hi all, I'm after some advice, so I hope someone can help! Sorry, long post follows. Last year we moved into rented accommodation. We were aware that the house was not insulated (how many rentals are, eh?!) and we knew there was no gas supply, just electricity. Long story short, we had a bill for over £630 last month, this…
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Can I stop Npower getting money for nothing
OK heres the problem. I have moved into a new flat and Npower supply it with gas and electricity. I dont want to stay with Npower I want to switch to a different provider. However I need to sign up to a tarriff with Npower before they can let my new provider take over the property. It seems that every tarriff that Npower…
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First Utility - aargh
I switched to First Utility from edf in November and they have been a nightmare - I want to switch back but don't know if I am tied in - how can I find out.
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Econ 7 meter - how does it work?
Hi, I wondered if someone could advise please. I gave in my electric and gas readings to my supplier yesterday for an updated bill and whilst on the phone, the person mentioned I may be better off not being on an econ 7 tariff because apparently I don't use sufficient elect at night. He explained basically it works by me…
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First Utility switch !!!! up
Sorted out now
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Thinking of buying an oil filled radiator for one room - few queries?
Hello I'm thinking of buying an oil filled radiator for one room in the house. It's quite a big room (5.5 metres x 3.5 metres) and was looking at a 2kw heater with 2 heat settings. If one setting is used I've just read it uses 1100w of electricity. This heater has a thermostat and I'm wondering with one heat setting does…
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Messed up transfer via Simply switch
I applied through Simply switch to move my mother's gas and electriciuty to a new supplier on 8 December (MSE link incidentally) , well ahead of her old supplier fixed rate ending (31 Dec). An email confirming the details of the transfer was received However as there was no further information or sign of a welcome pack or…
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Scottish Power bad switch.
Finally gave in to pressure to switch gas and electricity and opted for Scottish Power for best fixed rate. Wish I hadn't bothered. Direct debit has been set at THREE times what I was paying before. Have followed Martin's advice for writing (after no response to email and spending up to 30mins on 0845 "help" line. Still…
