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Npower Sign Online 20 T&Cs
Hi folks Would be very grateful if someone could send me a PDF of Npower's terms and conditions for their Sign Online 20 Economy 7 tariff. I can't find it on my computer, and they only have the additional terms for it online now. Thanks!
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EDF Energy vs other suppliers
Hi, Obviously there is quite alot of price plans and changes out there and I'm just wondering what is the best for most people or who they are with? I find that Uswitch can't always pick every single detail. Is it better to be on a bill with standing charge tariff or a non standing tariff. Currently my standing charges…
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Current owners with EON - switch?
I am buying a new house and the owners are with EON for both Gas and Electric - I'm not quite sure what their bills are to be able to fill in a comparison site but it's a 4 bedroom property and has an AGA (probably not very money saving!) I really want to be with a company where there are no issues with paying by DD and…
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First Time Buyer - energy costs
We are buying our first house and are trying to research utility bill costs before moving in. However all the comparison sites are asking lots of questions about the previous company used and how much is usually spent/used. Whilst we know who the energy companies are we have not used anything yet and would not know the…
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under charged on utility bill
Im new on here so if this is the wrong area i do apologise. I recently had a review on my Gas and electricity bill. After being with the same company for a year and updating some meter reading online over the past year they are now saying i have been paying "night rates" for day time electricity and day prices at nights, I…
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Is British Gas having a laugh
I recently had a gas bill from BG in which they recalculated my direct debit and increased it. A small increase was in order, but I was struck by the fact that they presented a calculation which summarised my consumption over the past 2 years and then set my DD by assuming that I would consume 16% more in the next year…
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British gas - direct debit setup, final bills and paper bills
How long does it take to setup a direct debit to pay a monthly British gas energy account ? How long is needed in days before supply finishes with British gas to setup a direct debit ? Are final bills paid by direct debit when you have been a direct debit BG customer. If you have an online paperless account, is the final…
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British Gas : where do I start... advice please
OH how I despise that Company. We moved into our house 1st August last year. At our previous address wehad electric via Southern electric and gas by British gas. When we exchanged, 3 wks before moving, I notified B.Gas that we were moving, when we moving and that I wanted them to continue supply at our new address…
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Need help with Npower bill urgent!
Hello Me and my housemates are having problems with Npower and were wondering if anyone could supply any advice as all of us are students and are relatively new to this. we submitted our meter readings on the 9th and we still haven't recieved our bill we called up on the 17th and had to resubmit our readings, we then had…
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Erroneous transfer,can I get compensation.
Hello all. I was the victim of an erroneous transfer of my electricity from Brit Gas to N-Power last summer. After many months and endless phone calls and emails it now looks like it will be sorted. Now my question is what if any comp can I expect to receive from both suppliers as they were both at fault. In short I was…
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NPower GAS mid term 'estimates' for price changes?
I hope i'm explaining this clearly. I have an NPower bill for 26/06/11 to 05/03/12 both actual readings. Npower have made 2 estimated readings within this period due to price changes on 01/10/11 and 01/02/12. I have divided each period into the number of days, and divided that by my estimated meter reading by NPower to…
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EDF takes £500 DD from acc, THEN reduces DD cos of overpayment
Not too happy with EDF Monthly DD £70 on 10th of month. Just had a £500 "DD" taken out yesterday outwith normal billing cycle. Checked online and sure enough that is what the bill states. However, they are also reducing my monthly payment to £50 per month due to "overpayment" - all this is on the SAME bill. !!!!!! - is…
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Prices of Gas and Electric Bills
Hello all. I was just wondering if people would mind putting up the (estimated) amounts / answers to the questions below: GAS [*]AUTUMN, WINTER, SPRING (respectively) : [*]OR... SINCE SEPT-MARCH in total : ELECTRIC [*]AUTUMN, WINTER, SPRING (respectively) : [*][OR... SINCE SEPT-MARCH in total : [*]COMPANY : [*]HOW MANY…
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Debt Collection 1 year after paying final bill
Hi Last year (19th March) I moved out of my previous rented property. I phoned EDF and provided final gas and electicity readings. I gave them my new address to send the final bill to and when it arrived I paid the £9.97 electric and £193.95 gas bill on the 8th April 2011. I still have these bills and the note on them of…
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Dedicated Gas/LPG
Im looking at buying a dedicated gas ute for work. Will it be worth it due to the LPG prices set too rise???
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Npower's over estimation of electric usage due to wrong meter reading
In September 2010 I decided to change my electric supplier from Eon to Npower. I gave my final reading to Eon and they passed this reading onto Npower. That was when my problem began. In Jan 2011 I received my first bill from NPower. I checked the estimated reading against the actual reading and noticed that the estimated…
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utilitys:do they prosecute for meter tampering?
I read an article in the Daily Mail this week about the large numbers of prosecutions taking place fot T.V. licence dodging. The licence fee is £145 and some organisations were complaing that people were getting a criminal record for such a lowly ammount of money. Has anyone spotted in local newspapers if anyone is being…
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E-on and my Consumer Unit
Hi guys, A friend told me that I could get E-on out (my electricity provider) and they would update my consumer unit. He admitted he didnt really know what he was talking about - but he did say that power companies are now obligated to update old consumer units. For example, I have a night storage timer and a normal day…
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Ofgem's Statement Regarding Eon and Direct Debits
Following the many threads on Eon's Direct Debit Policy, I have been asked by OFGEM to place the following statement on the MSE Forum. ''Ofgem is aware of this issue on Eon Direct Debits and is currently reviewing the complaints we have received on this matter. Our review is a continuation of the work that Consumer Focus…
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Arrears on British Gas account
Hi guys, Am wondering if some of you can help. I have £939 arrears on my gas account and £1218 on my electricity. I have spoken with British Gas and they tell me they want £150.00 on each per month to clear the arrears? The questions is, can i not tell them what i can afford? Also, can i change providers with arrears on…
