E-on and my Consumer Unit

dllive

Hi guys,
A friend told me that I could get E-on out (my electricity provider) and they would update my consumer unit. He admitted he didnt really know what he was talking about - but he did say that power companies are now obligated to update old consumer units. For example, I have a night storage timer and a normal day timer. He said that they would amalgamate them into one unit. (This would be nice because it would give me a bit more storage space!). Maybe I dont mean "consumer unit". As you can tell, I dont know what Im talking about either! Has anyone else heard of a power company doing this?
Thanks.

Premier_2

dllive wrote: »

Hi guys,
A friend told me that I could get E-on out (my electricity provider) and they would update my consumer unit. He admitted he didnt really know what he was talking about - but he did say that power companies are now obligated to update old consumer units. For example, I have a night storage timer and a normal day timer. He said that they would amalgamate them into one unit. (This would be nice because it would give me a bit more storage space!). Maybe I dont mean "consumer unit". As you can tell, I dont know what Im talking about either! Has anyone else heard of a power company doing this?
Thanks.

Well if you don't know what you are talking about, I doubt anyone else will!

The electricity supplier is responsible for maintaining the meters, but they decide what needs doing, not the customer.

The consumer box is the responsibility of the customer.

Terrylw1

The consumer unit is yours so you will need to pay for an electrician to do any work on it. I'm afraid your friend was wrong.

The meter is maintained by the meter operator as well as any isolator switch they may have it.

The supply cabling and cut out are the responsibilitu of the distributor.

Your supplier, isn't an owner of any equipment but hey have a duty of care to the consumer to ensure equipment is accurate and safe, hence they would send the meter operator out or call the distributor to report safety or upgrade issues.

DVardysShadow

The first rule of not knowing what you are talking about is never to admit it. As your friend failed on that rule, you would probably do quite well to ignore him.

Former_E.ON_Company_Representative:_Malc

Hi dllive

Just to confirm what others have said, we're not responsible for the consumer unit.

Anything beyond the meter is usually the responsibility of the customer.

Malc

dllive

Hi guys,
Apologies for the late response - I was waiting for the electrician to come back out.
As I thought - I was asking the wrong question! What I should have posted was:

I have an old style dial meter which Id like changing so that my economy 7 meter and normal meter is incorporated into one meter. The electrician said that other power companies do this for free (I think because with dial meters you can fiddle them to get more electricity than you are paying for), so E-on should be able to do this - is that right?
Thanks

jalexa

dllive wrote: »

I have an old style dial meter which Id like changing so that my economy 7 meter and normal meter is incorporated into one meter.

Do you mean "normal" meter and "off-peak" meter? What is the name of the tariff as stated on a recent bill?

Terrylw1

Ah, so your have 2 independent meters, 1 for 24hr power and 1 wired solely to the heating circuit giving up to 3 boosts per day?

As long as the tails reach, the supplier can change it to E7 which would be one meter. It does means that your heating is going to change yo the new pattern of bursting but also means your 24hr usage is charged at off peak rate for 7 hours.

Bare in mind if you switch to E7, they will disconnect your off peak MPAN so you can't go back without a new MPAN. Also the charges will differ but dependant o supplier, you may be eligible or more deals since you will be a standard product customer.

dllive

jalexa: Im on the SaveOnline 4 tariff.

Terrylw1: I dont use the economy 7 heating because I have a wood burner which heats the place (its a very small house!).

I do have 2 meters - I presume one is 24 hour and the other is for the economy 7 heaters.

Can you explain what you mean by " It does means that your heating is going to change yo the new pattern of bursting"?

Also, what is MPAN?
Thanks

macman

Meter Point Administration Number.
Are you paying a standing charge on the E7 meter that is still connected? If so, get it removed if it's not going to be used. But how do you heat your hot water (E7 is normally used for storage heaters and immersion heaters)?

jalexa

dllive wrote: »

jalexa: Im on the SaveOnline 4 tariff.

Terrylw1: I dont use the economy 7 heating because I have a wood burner which heats the place (its a very small house!).

I do have 2 meters - I presume one is 24 hour and the other is for the economy 7 heaters.

It is still not clear what "metering" you have and what "metering" you want, though I think we are getting there slowly. Perhaps you need to tell us what you asked the elusive electrician to do and what he has done or still to do.

You say you don't use the economy 7 heating. Do you mean you never ever want to use economy 7 heating? Or hot water?

Anyway I don't think you have "Economy 7" but (possibly) "off-peak". That is why macman's question needs to be answered as well as my question about what you want to achieve with your electrical heating installation.