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Prepayment mete4r seems considerably cheaper??
I'm in a block of 4 flats with Economy 7 metal-disc-spinning-round type meters and radio teleswitches.. The former tenants of a neighbouring flat didnt pay the bill reliably. Their old meter was removed and a new digital one installed that is prepayment type, stick a key in it to charge it up.. There's a buttom on the face…
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Help please gas usage through the roof!!
Ok this year we've reduced our timer so heating is on lower and less due to a new addition (Alaskan malamute puppy) who can't cope with heat Last winter in January which was FREEZING and we had heating on at least 16 degrees 24/7 we uses an average of 23 units per day November - December we used an average of 49, in the…
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Why is my electric more expensive than friends with bigger homes?
We live in a 1 bed flat that is on economy 7 (very expensive), we are currently paying Scottish Power £120 month, after talking to friends who have 3 or 4 bed houses, they are paying their suppliers less than half what we are paying! Our monthly payment was increased due to a high winter bill last year £550 qtr as all 4…
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Electric usage when not in...
Hello, I had a little query relating to my electricity usage over Christmas this year, and was wondering if it was what I should have expected or not. Basically, I was away from my flat for 8 days over Christmas, and left the bedroom oil heater on its 'low' setting (800W?) and at the 'frost-protect' thermostat setting.…
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When will EON be pressing there magical reset button ??
Hello and Happy new year everyone I am so angry:mad::mad:and desperately hoping that someone may be able to offer me some advice. my hands are very much tied and i cant bite my tongue much longer. My very dear friend and her children,have suffered years of disregard and ignorance at the hands of there energy company EON.A…
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British Gas smart meter replacement
The question is; Is there any benefit for me? British Gas called and said they needed to set up an appointment to replace my old Electrcity meter with a new Smart Meter. I have the old type with the spinning disk and rotating numbers. They told me the new one sends readings to them automatically, so I need not bother with…
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Wrong start meter readings....
I recently moved into a rented property - the landlord rather went and set up all the utility bills in my partners name without our permission and this caused a lot of issues as I already had accounts in my name which I had transfered to the new property we ended up being chased for money twice! Anyway he also set up the…
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HomeServe agreement - problems/advice pls!
I had a new boiler installed in 2008. In 2009 once the warranty had expired, I took out a HomeServe 4 star policy to cover any future problems. I have called engineers out before, and have had an annual boiler service with no problem. The boiler broke down last week and I called out an engineer. He solved the problem (to…
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EDF thankyous
i have been edf customer for a couple of years but never got entered into the "thankyous" drawer.They must have spent millions on the campaign and i phoned and e mailed on several occasions to no avail.Anybody else had problem?Thanks,but no thankyous!:mad:
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switching from prepayment - is it worth it?
Hi I am considering paying to switch from a prepayment meter to monthly direct debits but I am having trouble finding comparisons online. Will it be cheaper for me in the long run?
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boiler, trv and thermostat settings
hi, sorry if this is in the wrong place.... needed advice about our heating settings. we have: ideal classic FF240 boiler programmable timer terrier TRV's on all but bathroom rad room thermostat on landing we have just had the room thermostat fitted to get more control over the heating - until now we just had the trv's…
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Boiler question.... re: Flame and Pump
Are ALL boilers desinged for the flame to go out on the boiler once the water in the system is upto temperature and for the pump to just continue to circulate the warm water? After a recent huge gas bill I've been baffled at our bill and we have put our heating to timed... but for the 2 hours its on in the morning and the…
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HELP needed please with house alarm problem
Posted the following under 'in my home' yesterday but had no response. Just been woken up agan this morning by the noise again. The trouble light is back on! Am scared to leave house in case it goes off again and thinking of getting the whole thing turned off while I decide what to do. Any thoughts anyone? I know…
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If you saw this in your road,what would you think..?
OK..so you become aware of a general hubbub and hullabaloo in your road. You peer out and you see a posse of chaps at about 11 o clock at night,getting soaked in the rain and jack hammering the road/digging a hole and there is a general smell of gas everywhere. Do you.. A) Assume there is a gas emergency and let the chaps…
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can i claim for my power cut?
We lost power after a tree fell on our electricity supply line on tuesday around 7am we have only just been reconnected tonight after being without power for 84 hours. I have heard from a few people that we should be able to claim expenses and compensation from our supplier - Scottish Power. However nobody know how to do…
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Npower Sign Online Tariff misleading to say the least
I switched to Npower from Scottish Power as comparison sites said they'd be cheaper for me. It's the Sign Online 24 which is paperless billing and states that "you must manage your account online" and when you logon to your account the home page says that "MY Npower is putting you in control". I now find that "managing my…
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Economy 7 Via Moneysupermarket
Hi all, In Sept/Oct 2011 I switched to EDF from nPower via moneysupermarket. At the time, all of the details were available on screen and the tariff I chose was a non E7 tariff quoting elec cost of something like 9.6p/kWh. Paperwork that I have from EDF describes the tariff name as 'Fixed s@ver v2' (for both Gas & Electric…
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extreme usage
Hi, Put a meter reading online yesterday, last meter reading was 17th November, entered the details only to find I have used 3000kwh of electric in the last 6-7 weeks, my normal yearly consumption is 6500kwh any advice as to how i could have used so much, I have emailed E-on for their help just waiting for a reply, not…
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British Gas Email Address
Does anyone have an email address for BG customer services? I've been having a long running problem since switching from them, I THINK I've resovled this on the phone to them today but want to follow up in writing, as I'm no longer a customer I can't use the email service on their website and I'm recovering from an…
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How often should you switch off a light bulb?
We are having a friendly money saving debate... One of us leaves light bulbs (standard 40w or 60w) on, arguing that it is cheaper to leave a bulb on than to switch it on and off and later to switch it back on and back off. The reasoning being that it is the switching on of a bulb that uses the most electricity. The second…
