-
MSE News: 'Don't make kids pay the price of rising energy costs'
This is the discussion thread for the following MSE News Story: "Energy firms should do more to help families with children heat their homes, argues Justin Forsyth, chief executive of charity Save the Children......" Read the full story: 'Don't make kids pay the price of rising energy costs'
-
Payment Plans
Am on JSA Income based, have total dual fuel debt from bill dated 5/1/12 of £416.00 - NPower want £84 fortnight on payment plan. My income is £135 a fortnight. Is there a maximum I can be asked to pay on top of normal usage.
-
Sainsbury's Energy in partnership with British Gas
Has anyone recently changed over to Sainsbury's as their Gas/Elec company? Was it a smooth move over with regards to direct debits etc ? Thank you in advance
-
Paying Up Front
I am not working at the moment and my only income is a company pension of less than £700 per month. I have money in the bank and I am thinking about paying £800-£1000 to my Scottish Power who provide my gas and electricity. They are offering 7.8% discount on standard rates. I am thinking about this as I feel it is a good…
-
wrong payment card
Can any1 help me, i went 2 my postoffice 2 day 2 pay my btfone bill with the payment card, i have jus realised that i have paid my bt £80 on 2 my ni power (nie) payment meter card, everywhere is closed until 2mor, what do u thing the chances are of get bk of ni power for bt bill.??? please help.
-
EON terrible customer services
I have spent most of 5 hours trying to speak to a human adult at Eon. I moved into a property 4 weeks ago and have informed Eon that I am the new owner and to stop sending letters to my address to the previous owner. Each person I spoke to told me they cant do anything untill the other person pays. I could see through one…
-
British Gas haven't fixed my boiler - will they charge me again?!
Evening, On 17th December I had BG come out to fix my boiler which was displaying an error code and producing neither hot water nor heating (Potterton Promax, E168). The engineer just released air from the top of the boiler and repressurised it but he didn't actually know what the error code was for or anything. It worked…
-
Swith to mains gas
I'm after a bit of advice please. I've recently bought a new house which is fuelled by LPG gas. I've received a hand delivered letter today from someone in the same road, apparently they're making enquiries to see how many people are interested in changing to mains gas. I've just spent £2,000 on a multi fuel burner so…
-
Scottish Hydro Engineer Charge
I moved from a Direct Debit credit account to a prepayment account with Scottish Hydro back in May 2011. They had continuously used estimated readings then eventually issued me with a bill for over £1000.00 once they had an exact reading! I couldn't afford to clear the balance immediately so it was decided to move the debt…
-
Heated throw
Hi I'm thinking of buying my mum a heated throw, and it runs at 150w. So does that mean for every 6 and a bit hours it would cost the price of 1kwh eg 12p. Trying to work this out but the numbers are jut not making sense (mushy brain today). Many thanks
-
SSE Southern Electric complaint system
Can any (ex?) Southern Electric customers disclose if SSE have a complaint numbering system ? Do they use these reference numbers in correspondence ?
-
slow meter
hi all i'm a first timer and am hoping for some help. i have switched electricity suppliers, its to be finalised in about a fortnight. my issue is that southern electric are claiming i have a slow meter and are installing a new one and will be monitoring my usage to see if they want to charge me more because of this…
-
Received large British Gas bill that was never chased - what are my rights?
I'm having a nightmare with British Gas. We use them for our gas and electricity and set up DD's for both. We have received statements throughout the year which say 'you do not need to do anything' and as we pay by DD we have left it to run. Suddenly I have just received a £1200 electric bill reminder for the past year as…
-
250w heat bulb red expensive???
I am running two 250watt red bulbs on my chicks Can anyone one tell me the approximate cost?? I have just phoned my electricity company edf and they tell me two together will cost £10 a week Can anyone confirm this please
-
Bills addressed to "The Occupier"
This may be me being paranoid but I sublet a room in an apartment and my flatmate is trying to get me to pay a bill that is just addressed to "The Occupier". It is from Eon. Surely, the bill should be addressed to her if it is legitimate as she would have an account with them? She is having money troubles so wondering if…
-
More npower billing errors
Noticed on the Consumer Rights forum, errors on electricity bill this time https://forums.moneysavingexpert.com/discussion/3634821 I hope that the OP of the above thread doesn't mind me linking to it here but the overcharge was £100 ... so npower customers please check
-
How much as 4kw solar system?
Hi all, I'm looking to install a solar panel system with the governments feed in system. I know I've missed the boat a little with this and that the tariff may be reduced now but I think this could still be worthwhile. Our roof is south facing and would require a 4kw system. Does anyone know how much this should cost?…
-
Loss of Electric compensation
Looking for guidance: We live on a Park Home Site and buy our electric from our park owners, during the recent storms we have been without electric for the last 3 days (still waiting for it to come on) in the past, when living in a house with a direct supply we were compensated via the supplier but as we do not have any…
-
Estimate my elec bill?
Hi I am moving in a weeks time out of my parents home for the first time into a 2 bedroom bungalow which we are renting. The bungalow has a brand new full wet elec boiler with a tank and normal radiators. It is also double glazed. It has an electric oven, washing machine, microwave and fridge/freezer. I will have a tv and…
-
Utility Debt
Hi all, I recently moved into a new address and had to, as everyone does, sign up with the previous utilities company for both gas and electric. I set up the standing order and straight away went about finding a new utilities company that was cheaper and succeeded. The first standing order for electric went out but they…
