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Uswitch customer no care
I just wanted to let you know that I switched my dual fuel tariff with Uswitch back in November 2010 through MSE. I did receive the case of wine however they never started the direct debit so I lost out on 6% reduction in my bill. Their customer care team told me that it I had completed their web based direct debit mandate…
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I was paying too much afetr all :-)
I have just been plodding along for a year paying my gas and electricity by DD. I was paying £70.00 a month in gas and £45.00 a month in electric. People kept telling me I was paying too much but until recently when I have come into financial difficulty I haven't done anything about it. Well today I called them up and not…
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Financial Hardship and Scottish Power increasing direct debit
I'm after some advise please. We have a Scottish Power online account and duly completed an online meter reading as requested by Scottish Power. However our usage over winter was fairly high (we have a baby) and as such, Scottish Power has decided to increase our monthly direct debit from £56 for duel fuel to £78! I don't…
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More Scottish Power poor service, if you could call it that?
I've been waiting (and waiting, and am still at this time, waiting) for a Scottish Power Bill to come through my door. Despite waiting for said bill (so I know how much I owe, because I do owe money as I have not paid anything since February I believe?) nothing has materialised. I'm sure this will cue the normal 'well you…
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New gas pipes being fitted, terrible
I am currently having new gas pipes laid by Scottish gas networks and the new pipe they’ve installed in the communal close looks like a climbing frame. They even drilled through a stair to run the pipe up the wall. All the other pipes running up the wall to my house are running side by side up the main wall and not up the…
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Npower - advice please!!
Hi there First time I've posted anything so I apologise if this the wrong area to stick this query and sorry if it is rambling, but I am at my wits end. :mad: Npower claim I owe them more money then I believe I do and I am locked in a dispute with them. I have been with them for 4 years and everything was fine until they…
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Advice for meter & unit costs
Wondering on whether to stick or change? I have an old electricity meter, with a dual reading, I have been put on a single tariff as I threatened to switch supplier. Is 11.39 per unit for electricity with £3 standing monthly charge a good price? Second Question 3.409 unit for gas is that a fair deal with £1.40 standing…
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Boiler Repair
My boiler has broken down again :( it did this a couple of months ago and a gas plumber came and told me a new PCB was required. I went ahead and told him to order it and the day the guy was coming back to repair the boiler, it worked! Now its gone on the blink again :( Im in a dilema, I have been advised to ring british…
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Eon Boiler service (or absence of it)
Hi, a friend had to move out of her home for over two weeks in Feb 2011 due to Eon failing to fix her boiler despite her having ten visits from their so called engineers. I have read several similar posts here and would be interested if anyone has been successful in obtaining compensation from Eon(either directly or…
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Laughable British Gas....
booked an appointment to have the meter changed to the pay as you go as we get massive bills and want to watch what we spend, the appt was booked for today between 8 and 1 and the bloke has just turned up only to tell me that he doesnt have a meter on his van, he said " i used the last one on friday " - errrm, why bother…
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Wrong number on Gas Meter.
My son has lived in a semi detached property for about the last two years with same gas supplier BG, on checking his bill details prior to switching we have found that the Meter number on the his Gas bill and the number on his Gas meter are different, we have sent for an up to date bill just to confirm this fact so I am…
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EDF online saver 12
We want to change from prepayment meter to DD pay monthly and was wondering if this tariff would be a good tariff to choose? We are with EDF at the moment using the prepayment meter and have already saved alot of money since switching to them and would like to stay with them. Any views and advice we would be grateful. (I…
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beat that quote how do you find out how much cashback you can get
hi all, doing comparison sites the beat that quote is saying npower duel 5 is the cheapest so is most of them, so im looking for the best cashback although i cant seem to find out how much cash back they will offer on the btq until i put in my debit details? is this the way it works?or am i missing a link has any of you…
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Imperial gas meters
Our meter looks like it came out the ark, def. imperial, does anyone know How accurate they are/stay? Is it worth getting a new one? Who would supply it? Sorry, no more questions, T.I.A. Murph
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WARNING SOLAR PANELS & some Siemens S2AS-100/ Siemens S1AS-100 Meters
Edited to add I have now got a check meter installed which proved withing a couple of hours that this is happening. If your meter is Siemens S2AS-100, or Siemens S1AS-100 you definitely need to read this and check your meter. To sum up every KW of electric I produce, but don't use is being ADDED to my electric bill & it…
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Unit Prices?
I've just moved to a new flat, which has an economy 7 meter and is supplied by Scottish Power. Is there somewhere I can go where I can find what unit prices are? I suspect storage heaters and Economy 7 is not a good option for me, but I need to do a bit of research into it first.
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Silly BG direct debit
just signed over to British Gas and got my proposed DD payments........£33.50 per month! Horaaay!! however: I know we use approx £1150 pa on Gas and Elec (told them how many KW pa we use when we switched) and can only assume that the DD would go up massively towards year end to cover the extra usage. my question is why do…
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HELP! Demand for momeny - not my supplier??
Hi everyone, I'd very much like your thoughts and advice on the situation I've found myself in. I've just moved house and have received a letter from EDF Energy which is a final demand for payment relating to my old (rented) address. They say I owe them £441. I am completely baffled; I never consented to them being my…
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Thermostat
Thinking of having a Thermostat installed enabling us to control/regulate the temperature throughout our house during the winter months. Our electric/gas bills are quite reasonable as there are only 2 of us in a three bedroom house, obviously the room we don't use the radiators have been turned down to the minimum setting.…
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Finding out who supplier is...
Hi there everyone, Signed the tenancy on new property tday and did check in but the inventory clerk didn't know about who supplied the Gas/Electric and Water for the property, is there any easy way to find this out at all? Thanks!
