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switching and feed in tariffs
My application for the feed in tariff is in the process of going through my electricity supplier. It has taken 4 months so far. I presume I need to wait until I get the first payment before switching by gas and electricity otherwise the slow process will start again. Does anyone have any experience of changing supplier as…
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Free cavity wall or loft insulation with British Gas
If you are a dual fuel customer with British Gas then you are entitled to get this free of charge at the minute. This a fantastic offer and the only thing you need to do is register online before the 31 May 2011. log onto the British gas website to take advantage of this free offer. it won't last forever! :T
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British Gas raid my account>
Yesterday my boiler was leaking, had the homecover so called British Gas. Explained to the call centre the problem and gave cover details. they told me I was no longer covered for repairs after 1st year by was covered on inspection when it broke down.I Was asked for my card details??? I asked why the needed that? They said…
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Email from Scottish Power 08 Feb 11 re price increase 25 Nov 2011!
Hi I've received an email from Scottish Power dated 08 February 2011 (must have come through last night) to advise me that they are increasing prices, effective from 25 November 2010. I haven't been advised by them before, but I did hear it on the news last year, although I had no idea when this was to be effective from. I…
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Advice needed
I have just received a letter form Scottish hydro electric stated in beg red letters "Unpaid bill-legal action notice" for £469.63. This bill is for an address I haven't lived at since July 2010. So I phoned the company only for them to tell me that this was a bill from August 2010 that hadn't been paid. This was the first…
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Cancellation Charges nightmare.
Hello we are relatively new to the site and hope someone can help us. We have recently switched to EDF to save £300 per year. Excellent we thought we have reduced our outgoings. We then get cancellation fees of £30.00 for electricity and £70.00 for gas. We had fixed fees with British Gas but these were carried over as we…
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NPower meter confusion
Hi, my apologies for the long note but it is a bit complicated...... I was told in November 2010, after my landlord had new meters installed in a common area that is now accessible to everyone (he built a new flat and office, replacing the larger single office, under my flat last year and had to put in these new meters as…
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very unexpected from debt collector
Today we received a very unexpected letter from a debt collector on behalf of Powergen saying we have to pay them nearly £500. We are certain that we do not owe this money. Back in spring/summer of 2006 we received a bill from Powergen for nearly £700 which came as a shock to say the least. At the time we were paying a set…
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Npower billing?
I have online billing with Npower and both gas and electric are joint. Both were due to be billed on December the 14th however 4 weeks later I never got a bill so I emailed them and they told me they were still calculating the bill. for some reason I always paid 3 monthly. But in June 2010 they changed so that the next…
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dissatisfaction with heating care plan
Does anyone know what I can do about a boiler/heating care plan (Eon) I am dissatisfied with? No hot water or heating and earliest appointment they could give me was 4 days later. Engineer came, needed a part which he didn't have, ordered but couldn't re-book until a further 5 days. Phoned to complain, saying that I had…
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E-On refusing to accept meter readings
As a landlord I have recently become aware of an issue with previous tenants who gave meter readings when they moved in and none therafter so paid based on estimates for the 5 months they were in the property. New tenants moved in a couple of months later and I have been landed the bill based on the previous tenant…
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southern electric
this is a bit off a long story i am with southern electric..economy 10...ii moved into a two bed flat 4 months ago.....i got my first bill today and its £465.....i have checked my meter and found out it is running 15 mins late which means when tarriff 2 kicks in i am 15 mins late which works out at 45 mins per day off…
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How do I find out what 'average' energy usage is?
Our annual energy usage seems very high: Electric - 4580 kWh Gas - 37075 kWh We are a four bed semi, loft insulation, cavity wall insulation, new boiler, don't leave things on stand-by etc. Our bills seem very high, so I'm looking at switching, but I also want to check our usage against 'average'. Thanks
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Bully Tactics By Npower!
I am Office Manager for a small wine agency. We recently changed, at Npower's behest, from the domestic tariff to a business rate for our electricity supply. We have no gas. We have received a bill dated 27th. January 2011 for £1,279.19 whereas our normal quarterly account is for £200 to £300. On examination of the invoice…
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My Mum think sI'm a hero
Mum was complaining about the increase in here monthly DD from Npower, nagged her to ring the Spreading warmth line :j She has phoned to say her payments have reduced by 23% and that includes to clear her arrears :beer:
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Boiler & Heating Cover/Service - worth it?
Hello Was thinking about getting one of these policies, especially as some decent cashback available on Topcashback. Are they worth it though? Any company recommendations? Notice some saying covers total breakdown of boilers and heating only. In Past I have had problems with partial breakdown, so that wouldn't be covered…
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Why does every tarrif have a cancellation fee
After having compared my energy prices, I have found that even the variable tariffs have cancellation fees of up to £60 if you move suppliers within a year!! Is this legal? If my supplier raises prices I want to be free to move to a cheaper supplier!!
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Faulty Eon Meter led to a very high Estimate
December 2010 I had been contacted by Eon regarding a faulty meter. They had not had any electric readings since October 2008. I arranged to have a new one installed on 29th December. And later got the following email: When a meter is deemed faulty, the usage is estimated by the meter readers, this is done to strict…
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How do I contact Electricty National database
What a difference one letter makes. When we built our house we put it as 1a as there is already a number 1. I want to change g& e suppliers via a cash back site. I contacted company to change meter is coming up as 1, not 1a, My supplier says we are already 1a - hence why I need to contact Electricty National database to…
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British Gas free insulation offer.
Just got the email talking about free insulation for dual fuel customers. Jumped at that chance. I live in a 30's terraced house, with a loft conversion done sometime in the last 20/30 years. That extension isn't well, if at all insulated. So this seemed perfect, just a small part of the house needs doing, and it would…
