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Energy: compare or invest?
I think it’s incredibly difficult to determine cheapest energy prices faced with the complexities of new/changing/defunct deals, now with added tie-ins and endless caveats. The comparison sites seem only able to work with static data but the complexity of the energy market on “ordinary” consumers might be better served by…
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New home and extremely confused with all the utility lingo?
My partner and I have just moved into a rented house. It is currently with British Gas for both gas and electricity. At our old place we were with BG for Gas and EON for Electricity. What are the differences with the companies? Should I get electricity from an electric company (British gas are surely gas as their main…
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Economy 7 Metre - basic question
Hi, I have a very basic questions which I might have worked out the answer to but wanted a definitive answer! I have just moved into a new property with economy 7 meters pre-installed. When I signed up with EDF I made sure I was on an economy 7 tariff. The meter itself has 2 readings. One labelled normal and another…
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Gas/Wet Under Floor Heating (UFH) - expensive to run ?
I'm going to rent a flat, about 50 sqm area which has underfloor heating. The agent wasn't sure if it was electric or gas, but since the flat has a boiler she believed it was gas wet heating and will confirm me later. In the mean time, I wanted to check whats the running cost of Gas UFH and it seems thats about 15-40%…
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British Gas WebSaver problem
Hi. I signed up for WebSaver 6 in Feb, registered for online account management, but somehow forgot to sign up for paperless billing, which is one of the conditions. British Gas did nothing to remind me that I needed to sign up for this - it's only in the small print on the back of the letter, and everything else was along…
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I am confused should I switch
Hi there can any help my confusion. I am currently on a capped tariff with Scottish power called On-line Fixed Price Energy 201. This finish on 28th Fen 2011. They are offering for me to swap to a capped tariff until Dec 2012 which is called Capped on line SC Dec 2012. The later being being for Dual fuel as well. Should I…
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New Supplier: Co-operative Energy, £100 cashback available
Co-operative Energy will properly launch in early 2011 You can preregister interest at https://www.cooperativeenergy.coop with your email address. There is a £100 cashback offer if you sign up before 31st December and go through the very short survey after sign up. Main features of this supplier -Monthly direct debit…
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EDF Energy Discount Plan v4
EDF have sent me a lette saying they are stopping Nectar points and encouraging me to go onto this new Discount Plan v4. Whilst they say that I will save 2.5% I note that the small print indciates that if you sign up and then cancel before Juine 2011 you are liable for a "ternination fee" - "in accordance with Rule 6 of…
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Energy helpline.com
Is anyone having problems getting energyhelpline.com to honour their written confirmation that they WILL pay the cash back offered on their web site? I have written confirmation from them, but when chased they wrote saying they had made a mistake. As i have written confirmation that they will pay, has anyone else "lost…
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Confused and probably made a mistake
Hi These gas and electricity price increases prompted me to do some comparisons on the four websites listed here. All four showed different figures which doesn't inspire complete confidence. I am currently Dual fuel with NPower on their sign online V17 tariff. Been with NPower for a few years now and this tariff for over a…
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British Gas Crooks? Ofgem wrong?
I have a small unit on a industrial estate. I have had a dispute with BG and took it to the Ombudsman. We have not got what we thought we should have got from our complaint. In fact the Ombudsman decision is going to Bankrupt us which is a serious shame. I started the business in 1979 and employ 7 staff who have worked…
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What happens if you have a prepayment meter fitted already?
Hello everyone! Can someone help me please with a question...We currently have a NPower prepayment meter, I would like to swop over to cheaper provider without the meter fitted (normal billing etc.). Is it possible to do this, without us encurring a charge for removing the meter? Thanks to all who can help...:D
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Please help me!! What do I go for?
_pale_Hello, I'm completely 100% confused about what to do and would appreciate any help at all. To be very honest and at risk of sounding very silly I do not understand the 'technical' lingo and anything in English is helpful to me. I am moving into my own house - rented. Its a 2 bedroom medium sized property and will be…
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Ofgem fishing for compliments
You know those [STRIKE]cra[/STRIKE]rubbishy feedback surveys web sites ask you to complete? Although I should know better I succumbed to Ofgem's request. As expected, complete waste of time - very few appropriate questions and some very necessary questions were completely absent. One of the most cynical pieces of selective…
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Hooray! Ofgem declare a 20% cut in gas costs from January!
Well, not quite. They will be using a revised average annual gas consumption figure of 16,500 kWh* from 17 January. So watch out for misleading (or, rather, even more misleading than usual) twaddle from the snake-oilers then. Electricity remains at 3,300 kWh. * Down from the current figure of 20,500 kWh.
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scottish power
Yesterday I had a couple of guys from Scottish Power call at my door they were in uniform and showed me ID without me having to ask for it. They were claiming they could cut my bills as I am currently with British Gas, they started filling out forms and got my name and address and E-mail but I refused to give them any bank…
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HELP - My Comparison results - Is the NPOWER really the best for 2011?
Hi Guys, Our current suppliers for gas and electricity are British Gas and EON. After running a few comparisons, NPOWER always came on top as the cheapest duel fuel supplier with their SOL 20 tariff. The top 4 rates are as follows: 1. NPOWER (Sign On Line 20) = £498.15 2. EON (SaveOnline v4) = £537.50 3. SCOTTISH POWER…
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EDF getting me into arrears
I switched to EDF a few months ago and since the last company I was with, trapped me into being unable to switch suppliers, by getting me into a few hundred pounds worth of arrears and vowing to myself I wouldn't fall for the same thing twice, I have sent EDF meter readings each month since joining. Warning bells started…
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eon prepayment gas
if my prepayment gas account is showing £134 in credit, am i entitled to a rebate ?
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Powergen refund
Hi, I seem to remember reading in the weekly e-mails that customers of Powergen would be refunded due to charging errors over a year ago. I was a customer then, but haven't heard anything. Can anyone help with the original information becasue I think it said you didn't need to contact them...but I'm not sure as time is…
