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Help
We are needing help! We lived in a property for 5 months in west lothian. The electricity was at times costing us 40 pounds per day. The toutal for 5 months was 2400 pounds. From January to May (when we left) we had three radiators on for 2 hours each day, unti we got the fire started. We had the electric lighting switched…
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Eon monthly price increase
Hi My girlfriend currently pays £40 per month for her electricity with Eon. They've now sent her a letter advising that they're increasing her payments to £79 per month. She lives in a 2nd floor one bed flat. Her heating hasn't been on since around march as she gets all the heat she needs from the flats around her and…
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Scottish Power changing tariffs before supply starts
Hi, I recently signed up tro Scottish Power Online Energy Saver 10, but on checking the progress of my application on the Scottish Power website, it states that I have signed up for the Online Energy Saver 11 tarriff, despite the fact that I applied on 30/07/2010 and Online Energy Saver 11 was only introduced on 6th…
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British Gas Websaver 4 Tariff
Can anyone clarify how long the contract should be? We signed up last September through i believe moneysupermarket believing it was a 12 month contract as that was what was advertised and the blurb read....So we thought great we can now switch as it's not the cheapest anymore as we though we were out of contract.....…
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Charges on Accruing Arrears with British Gas
Hi, My question is relating to British Gas charges. I pay by quarterly bill. I normally pay for 2 or 3 bills at the same time. British Gas have started applying a £14 Late Payment charge on each bill plus on my Electric bill have just made a £50 visit charge. Because I have duel fuel they have applied the £14 charges on…
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non standing charge?
Hi guys, I have no clue about gas and electric as it's our first home so bear with me please. We got our 2 bed terrace on 4/9/10, my brother in law also got a similar property 6 months before and when he did he rang up his provider and stated he was not living there as alot of work was needed to be done on the house and…
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energy helpline and british gas
Took Martin's advice and used the energyhelpline website to do a gas electricity comparison.Decided to go with british gas websaver 8. Filled out the form, got a confirmation back with a ref no from energyhelpline, nice and easy and they were giving £60 cashback as well. Their email said I should hear within a few weeks…
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electricity bills for 1 bed flat?
hi guys just moved into a one bed flat in manchester and wondered how much i should be looking to pay for my electricity bills. everything in the flat is electric such as cooker, heating (economy 7 storage heater), boiler, washing machine/dryer etc however the water rates are free. ill be using a tv, laptop, ps3 and maybe…
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Pre Paid Gas Meter Question
I've just moved into a flat with a pre paid gas meter (one where you put pound coins in, rather than put credit on a card), and I have a question I'm hoping someone can help me with. I'm probably being really dim, but how can I tell how much credit I have left? There are a few dials which might tell me, but I'm not sure.…
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Useful info and telephone numbers for prepayment meters
If you have a prepayment meter and it displays the following Battery Failed Call Help Off Gas Off or has a totally blank screen then you need to contact your gas supplier for them to arrange for a metering engineer to deal with it. Card Not Accepted Lost or Broken cards There should be a number of the back of your card for…
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Central Heating upgrade - buy now pay later
Hi, Can anyone recommend a company aside from British Gas who offer a buy now pay later to install central heating? I don't wish to get into a high interest rate situation, just need a few months to pay in installments as it will really help out. I'm in London Thanks
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How to use gas central heating?
Hi! Sounds like a really dumb question but for the first time in 10 years I have moved to a rented place that has gas central heating, all my other homes have just had electric heating! My heating has a timer, so on for an hour in the morning and on at 6 ish in the evenings for a couple of hours! I have turned of the…
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npower juice - electricity only?
Is it possible to switch to npower juice tarriff for electricity only? Both Quidco and Topcashback indicate that that is possible. However I just can't find that option on npower webpage. Any help would be appreciated. Thanks.
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Huge Npower Bill - Advice Needed!
Three years ago I moved into a 2 bedroom flat with a friend for university. We were only there 4/5 days a week as we went home most weekends and it went un occupied during most of the xmas/easter and summer. In the first couple of years our electric bills (for 2 people in a 2 bed flat that were only there 4 days out of 7)…
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Which heater should I buy?
I have electric storage heating (sob) and even on cheap econ7 rate it is still very expensive to heat two rooms in the coldest winter. My mum said she saw a heater once that was very very cheap to run, but she can't remember which. By heater I mean the kind you can cart about the house and plug in! I've been looking…
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Can i demand a new electric meter? How can i read it?
I have just purchased a property which has an old style of electric meter which is very difficult to read and i do not trust how accurate it is. Can i request the electric company to install a newer meter? It has multiple dials i am assuming each one is thousands tenths hundreths etc..?
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eco 7 saving measures
Hi I have an eco 7 meter and try to make full use of the cheap rate, I learnt alot of people have this type of meter. currently I try to use as much of the cheaper rate my current usage includes having plug timers that turn on during the night to charge all the house cordless phones and also mobile chargers. washing…
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Sam
I was paying £151 a month for electiric and gas with Atlantic, however they owed me over £700 which they could not pay until I left. So I left and went to eon. They took the same amount but after a year they owed us nearly £1000 which they paid us. They then reduced our monthly bill to £73 about 3 months ago. Now I have…
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Eon Direct Debit - fixed or variable?
Hi everyone. I think I'm finally getting my head around my energy bills having just moved into my own place. I was just wondering if I should choose variable or fixed DD payments? Currently they're offering a fixed rate of £45 a month for my 2 bed flat, and I'm using about 6 units per day. But at about 21p per unit on the…
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Gas Bill
Hi, I have just moved into my new house and my last 2 dual-fuel bills from E.On were very strange, as follows: Electricity use for bills 1 & 2 £70.03 & £68.33 Gas use for bills 1 & 2 £2.18 & 62p Now I know I'm quite frugal with the gas because I'm out at work all day, but 62p for a quarter seems very low! Anyway, I phoned…
