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Energy

Archives for September 2010

Cost of gas in 2 bed flat..
I understand this may be like asking how long is a piece of string, but I am just looking for others advice/experiences to give me an idea. I'm looking at moving into a 2 bed brand new build flat (top floor). The flat has all gas appliances. As far as I know they are not prepayment meters. I'm interested in how much this…
In credit with NPower - will they pay me the money?
Hi, I'm currently in credit with NPower (i.e. they owe me money!). We've found a new supplier and will be transfered in a few weeks. Presumably NPower will pay us the money they owe. ...............Right? Matt
EDF Eco Manager
Hi, i've seen the adverts for EDF's new ECO Manager where you get a wireless device that can turn all your gadgets and gizmo's off at the press of a button from your bed. It looks like a good idea and its free to sign up for if you are an existing customer. However when you sign up it says that you will be switched over to…
Meter meter on the wall who is the fairest of them all...... HELP
Meter meter on the wall who is the fairest of them all...... HELP, I moved into my property over a year ago, since that time I have been prevented from paying my gas or setting up a supplier. Before I begin, I have contacted the gas transporter regarding several times.... The builder of my new property had arranged for the…
cost of running a fan heater?
I have been trying to work out without much success how much it costs to run a fan heater. I have a lodger at the moment who has one of these going constantly - probably about 10-12 hours a day. When she moved in it was my understanding that she would be at work/studying all day and only around at nights and weekends but…
Pensioner mums £1000 bill
my mum moved into a 1 bedroom flat end of May 2009, we couldn't find out who the Electricity provider was within 3 months a EON card arrived they had been to read the meter, I rang them up to arrange the reading and gave my mums details so they could put the account in her name, They Would Not!! they said until the other…
BG HomeCare - What a joke!
My mother (78) took out HomeCare so she didn't have to bother me if anything went wrong. Nice theory except that BG could NOT organise a pppparty in brewery. It was simple problem. Immersion heater had gone. With a local plumber it would have gone like this: Plumber turns up starts tank draining, checks immersion heater…
That was simple. E.on bill
I got an email from E.on on Tuesday asking for a meter reading as my bill was due. I gave E.on my readings on Wednesday and today I got an email saying my bill was ready. I went online and looked at my bill and E.on had used my readings to calculate my bill and it agreed with my spreadsheet :j.
Problem with British Gas pre-pay
Hello, I wonder if anyone can help at all? We have a prepayment Britih Gas meter which has a debt on it (From when my husband was made redundant last year) which is taken at £7 a week. Earlier this year my husband was made redundant again and has been out of work for 6 months now. At the same time he was made redundant my…
Is it a con??
I have had a man from Scottish Electric come to my house today and told me there was a high possibility that I had been overpaying my gas and electric! (I'm with british gas) He came and checked my meters and told me I definately had a claim to claim money back. He said he will call back on Monday with a new card and key…
MSE News: Npower to pay £70m in refunds after billing blunder
This is the discussion thread for the following MSE News Story: Read the full story: Npower to pay £70m in refunds after billing blunder
whats the chances of them owing me money?
Hi ive got a prepayment metre for my electric and for the past 4 years been having to put around £30 a week on it to last me for the week i have a 3 bedroom house. I just recieved a letter today from my electric company to say they think i may have been overcharged they thought i had electric storage heating so they had me…
Moving Electric Meter.... £2000!!!??
Having enquired about moving my ugly electric meter from the hallway to under the stairs (about 2-3 meters) I was quoted by my provider (EDF) £2000! Is this justified? Apparently it involves digging up roads to lay brand new cables etc. Seems a bit excessive to me. Don't think i will move it any more. I feel some 'boxing…
Electric heater!!!!
I visited a friend last year and they were using this small electrical heater. It appears 'timed' because it stop after some time without being touched. They claimed its cheaper to run. Anyone knows any? and the price?? cheers
British Gas Problem
I moved into my flat in Decemeber last year. The supplier is British Gas. When I moved in I signed up on their website and for ages it said processing my order or application (in fact it still says that when I go on) I have sent emails and tried to ring (albeit not too hard as they should be chasing me not the other way…
Help with changing from Scottish Hydro THTC
Could some kind soul please help me here. My elderely parents live in a very old house 4 bedroomed with propably 6 storage heaters for their heat. I have just discovered that they are paying approx £400!! per month for their electricity. They do not have gas. I know they try and be careful with their heating. They don't…
Spark energy move my bills to them, I never ask them for that
Hi everyone, I just have one question My previous energy supplier was E-on and the current supplier is Spark, I don't know how do they can move my bills from E-on to them without asking me or letting me know? I never give the meter reading to Spark. Now Spark want me to pay the bills and I've got a letter from Chase…
Am i entitled to compensation i was left with no gas for 4 days
There has bin new gas pipes put in my neighbourhood ! the workmen started to dig holes in my garden to install the pipe and neva got round to puttin the pipe in that day my gas was disconected while they were doin this work ! i have 2 small children and my garden and drive is a mess and we was left all wkend without any…
Is there anyone out there who likes their storage heaters?
I'm in the throes of deciding whether to change my heating from panel heaters to storage heaters (no choice of gas as in an all-electric flat) and been doing loads of research, during which I reckon I've come across 1% of satisfied users of storage heaters, be it the old-fashioned kind or the "improved" more modern ones. I…
Can't get rid of prepayment meter
I don't know if anyone here will know about this but I have moved into a half a house.. upper maisonette of a listed Georgian house and have been told that they can't change the electric prepayment meter to an ordinary credit meter as the fuse is common to both halves of the house. My question is why does that stop them…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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