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Confused
I have been looking on the comparison websites because we want to change our electricity supplier. It says that Npower is the cheapest and I have worked it out to be £37 per month but when I was speaking to E.on (current supplier) earlier in the week they said out monthly DD would be £30 per month. Am I missing something?…
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Caution with British Gas illegitimate 'exit' fee
I've just queried a charge from British Gas after switching from them. I was outside my fixed rate when I switched, and therefore there should have been no 'exit' fee. However, I've been receiving a number of solicitors letters demanding a £30 payment. When I called and queried it, turns out that they automatically add…
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Waiting for Warmfront :(
My initial assessment was done on the 1st of December 2009. As of today i have heard nothing, except their standard letter that they havent forgotten me. I thought the work was supposed to have been started within 6 months, which is up on June 1st, so i rang up today to see if anything was happening. The chap told me that…
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Comparison Site Inaccuracy - Beware
Hello All, :exclamatiBeware moneysupermarket.com I recently used moneysupermarket to search for a cheaper dual fuel tarrif. I entered both current monthly spend and anual usage. They came up with slightly different savings (how is that possible:cool:). Anyway, I decided to switch to eon (coming second in each search and…
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tesco and eon
i jsut spoke to a eon rep in a tesco store who done his calculations on his little machine and said i could save or would save-220 a year based on my monthly amounts i nearly done it there and then as they were offering point aswell but decided to come home and check it out online im glad i did coz eon direct says i can…
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Electricity bills-storage heaters etc
Hi, I moved into a 2bed flat in September. Electricity was already arranged with Eon, with the flat being on heatwise (which I believe is economy 10) and our direct debit was set at £41 a month based on previous usage at the flat. I just had a bill saying we were £232 in debit and that the direct debits would be going up…
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Simply Switch Amazon Link not working
Hi, Has anyone had a similar problem ? The simply switch amazon link doesn't work for me. It takes me to the simply switch page and after i press continue nothing happens. The page goes blank ... Tried with different browsers :( nothing happens.
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Quick tip for any reading this weeks newsletter..
Martins advice is to "cap now" But be aware there are only 2 "capped" tariffs available (Scottish Power and E-on) and these are not likely to show up near the top of your price comparison because they just arent that cheap. The rest are all "Fixed" tariffs. Capped means prices wont go up but can come down. Fixed means just…
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I want a list of tariffs - not a comparison site
Hi, I'm a very high user of gas and electricity. I've a couple of problems with the comparison sites, first thing is they don't allow a high enough amounts to be entered. Secondly i've got a special non-tariff rate from my supplier. As all the comparison site ask you to choose a tariff and not enter an kw/h amount its…
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Can I change suppliers now?
We are on a fixed rate for our gas and electric with Eon which ends the 1st of June. seeing as it usually takes about 6 weeks to change suppliers, can I start the process now without incurring a penalty or should I wait a few more weeks? Thank you in advance.
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Is there a monthly online tarriff with meter readings
Hi, Is there a tarriff that allows you to put your meter readings in online every month and get a monthly bill ? I current pay quarterly, yes I know it's more expensive, but I don't like paying in on monthly direct debits as so many people end up in credit or debit. i'd rather pay a bill I knew was correct. Surely in this…
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Eon FixOnline 8
Can anyone tell me if Eon scults their Tier one at all? Also how is the discount applied is it to both Gas and Electric? Also do they take them off individually ie Direct debit 6% Dual Fuel 2% Online discount 20.20% or Discount 28.20% which is better! Also do they let you set you own Direct debits as im on British gas Web…
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Account Always £100+ in Credit - How To Get It Back?
Hi, Our NPower Dual Fuel online account is always in credit. Over the past year we've had 4 bills, in credit by £100, £150, £30 (winter bill) and now £131. They only ever seem to suggest increasing your monthly direct debit on the bills, if they calculate you'll end up short. They never voluntarily suggest lowering it when…
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Energyhelpline coldcalling/scam?
Had a phonecall tonight from a number that just showed up as "International" on my phone. It was a guy saying that he was from Energyhelpline, and I basically said, that I knew who they were and what they did, and wasn't interested in switching my energy supply at the moment due to problems with my gas supply (true…
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Need a gas supply
I have just purchased a ground floor flat which currently has no gas. The house was converted into two flats a few years back and although there is a gas supply and meter in the communal hallway, this only supplies the top flat. To supply my flat, British Gas say that they would need to pipe from the street and will be…
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Economy Seven newbie
HI All I feel like a right plum asking about this, but I don't want my mum to think she's raised a dozy daughter so asking her is out of the question! My first bill came through last weekend (£88), electric being £26.37, and I realised I was on an Economy Seven tariff (£14.30 E7, £12.07 normal rate). First off - is this…
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Driveway
British Gas may need to dig up some of our (shared) drive to repair a neighbours gas supply they say that they will repair the drive with concrete yet our drive is a pattern imprinted concrete.Shouldn't they repair it to the original state? Any help would be greatly appreciated so I know where I stand before any work is…
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Problem with previous energy supplier and moving
Advice required please on my problem with billing. I won't say who the supplier is as I don't them chipping in with their biased opinion if any of them are floating about. I moved house June 2009 and got a final reading from my building manager as I lived in a flat where all the meter readings were in a locked room. I gave…
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british gas make it up as they go along
ok so not only have they doubled my electricity bill since i last phoned to explain where my security deposit went, but hey have also added an extra £30 on to the "final" bill they last sent me. I have all final bills and have told them that i will only pay once they have sorted out the remainder of my security deposit and…
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Websaver 6 versus 7
I am with British Gas on their dual fuel Websaver 6 tariff. Is it possible to switch to the Websaver 7 and is there any benefit in doing so? Thanks
