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BG complaint, no response from BG
Hi, I made a complaint to BG on Decemebr 5th 2009 following months of getting nowhere by phone, they sent an acknowledgement but have not actually responded to the complaint yet. How long do I leave it before contacting them or taking things further?
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Gas maintenance contract - worth it?
HI Like many here I'm trying to cut back SENSIBLY. I pay £42 a month for a British Gas Homeserve contract for which I get 2 boilers serviced annually and any problems related to radiators etc sorted - just had a new radiator and a new room control fitted plus a new part on one of the boilers. Is there a cheaper way to make…
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Final demand from 2006
i have searched the site as thoroughly as i can and cannot find any help on this matter so any input would be greatly appreciated. i recently recieved a final demand from a third party debt collectors for a british gas bill from april 2006. the letter claims i have an outstanding amount of £136.50 for utility supply from…
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Monthly payment plan but not my debt
I moved into a private rental on 15 December. The Estate Agent took the meter readings on that date and told the utility companies I'd moved in. I got a letter from Scottish Power a week or so later that I opened by mistake which was actually addressed to the landlord (the name was hidden by the envelope) and was a…
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Capped tariff ends in April - when to switch?
I was lucky and got the BG Price Protection 2010 about 5 years ago, I'm sure it has saved me a small fortune over the years. It's due to run out in April and I'm starting to look at switching, but the switching sites warn me that I'll pay a penalty if I switch too soon. My question is, when should I seriously start looking…
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Gas bill problem - could be trouble ahead
3 years ago i purchased a flat and it had a pre-pay gas meter. It took me a year to get British Gas to change it so i could have a normal bill. I found them impossible to deal with and it caused me so much stress. A few months after the new meter was installed i was sent a bill for 0.71 pence. I found this very odd and…
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Immersion heater timer help
Hi all, I have recently boughty an all e,ectric flat which is on economy 10. I have storage heater which I have finally learned how to work although it is still crap. But I am not sure how to work what I assume is an immersion heater. There is a switch next to it which simply says water heater and I have a Horstmann…
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Boiler service vs boiler cover
Hi all, I bought a new boiler just over a year ago, and was wondering if it is worth getting a year's worth of cover (it's still under guarantee for another year) with a service thrown in, or whether it would be better to get a standalone service? Would a standalone service be any better than one included in boiler cover…
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roughly how much might my bills be?
Hello all I'm sure this gets asked a lot so I apologise :o But I was wondering very roughly how much I might expect my gas and electricity bills to be once I move house. It's a one bedroomed bungalow with gas central heating, just me living there, I am out mon-fri at work and quite frugal with heating etc while I'm home.…
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MSE News: British Gas cuts standard gas prices
This is the discussion thread for the following MSE news story: "British Gas (BG) has today cut the cost of standard gas tariffs by an average 7%, in a move which could spark an energy price war ..." Read the full story: British Gas cuts standard gas prices These threads have been merged to avoid duplication. Thanks to…
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Electricity on memory stick thing!!!!
My little sister has moved into a flat with storage heaters. The electricity has to be bought at local shop on a thing like a memory stick...she is using about £50 a week...does she have any options in buying it cheaper as this seems steep Help!!!!!!!!
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Utility discount club
sorry this is my first time here so please don't shout at me if I am asking silly questions. My partner and me had a guy round this afternoon wanting to save us money on our bills it all sounded good until, our neighbour met him at church and said he was cheap otherwise we would never have entertained him We pay 60pm gas…
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Npower - how can they be this incompetent?
Hi all I'm new to posting although have read the forums on many subjects here. I wanted to let you all know about my Npower plight and see if anyone might be able to help me resolve this. I moved into my small terraced house in November 2007, it took Npower 4 months before they had set up the gas and electricity supply to…
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Expected Bills
Hi, My boyfriend and i are moving in together soon and we have a 3 bed end terraced house. Just wondering if anyone can tell me what I should expect to pay per month for gas and elec????:confused: Thanks, ilove xxx
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Gas on constantly or on and off...?
Hi all, I am a relatively new home owner and I live in a large property with poor insulation. I cannot change the insulation as I will move quickly and am only renting the property. I currently have a combi gas boiler on a computer timer. I heat the house for a hour in the morning 0600-0730 so that it is warm when we wake…
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E.ON Reps : Cant Switch Back to E.ON Via Cashback Site Cos Old Account Is Still Open
E.ON reps :hello: Previously when E.ON has blamed someone else for not having had opening meter readings on a transfer out. ( Only E.ON ever have the problem in my experience) at least the old accounts were not active. I tried to switch back to E.O.N today via a Cashback Site and discovered that I am still considered to be…
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Scottish Power - A warning
I had a moment of weakness back in mid December and allowed one of Scottish Power's door salesmen into my house. In my defence, I had just moved in and wasn't too sure who I was with anyway, so thought I'd give him the benefit of the doubt. He did his job well, and I was stupid enough to sign up, all the while ignoring the…
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British Gas/Scottish Power Website
Although I have already commited to leaving BG for SP due to some worthwhile savings. I must admit that I really like the new BG website that includes the Energy Smart interface. can anybody tell me what the Scottish Power website is like. I don't yet have any login details to have a look myself so thought that I would ask…
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When a credit is not a credit.
Got a letter from EON stating I was £500 in credit and they were reducing my DD to £5. I wasn't convinced that I was in credit by so much. Phoned them with meter readings again. My DD is going up from £90 to £120. So glad I phoned.
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Can i claim compensation ?
Basically my gas meter is and always has been m3. Then, inexplically in august edf started charging me imperial- something i didnt notice till i got an extraordinary large bill just before christmas. it is obviuosly their mistake, but i would like to ask for at least a £10 goodwill payment for the stress a large bill…
