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BG complaint, no response from BG

Rail_Staff
Posts: 62 Forumite
in Energy
Hi,
I made a complaint to BG on Decemebr 5th 2009 following months of getting nowhere by phone, they sent an acknowledgement but have not actually responded to the complaint yet. How long do I leave it before contacting them or taking things further?
I made a complaint to BG on Decemebr 5th 2009 following months of getting nowhere by phone, they sent an acknowledgement but have not actually responded to the complaint yet. How long do I leave it before contacting them or taking things further?
Employee of a National Rail train company.
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Comments
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I made a complaint on 17th but not even a acknowledgement it was sent via email0
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