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Npower - Terms and conditions
I have an ongoing complaint with Npower (now at deadlock). They moved me off a fixed tarriff after I failed (apaprently) to meet their Terms and conditions for having direct debit and dual fuel. After 8 weeks they have failed to point me at the specific terms and conditions although they have provided a promotional leaflet…
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Scottish Power
My gas and elec was quite cheap for the last 6 months, we were being really carefully, got a bill from them yesterday saying I now owe them 654 pounds and they want us to pay £108 a month!!! I don't know what to do, my partner only earns 16K a year and I don't work because I am a full-time student (I am looking though). I…
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Typical gas usage
In a bid to try and reduce my energy costs, given up on switching as once you do it once or twice you seem to be down to +- tens of pounds as the big suppliers all follow each other in pricing (even if the regulator thinks otherwise!). So as far as I can see the only way to control costs is to reduce/maximise usage, I can…
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Owl Over Reading?
I fitted an owl 9 days ago and its reads 161.42 total kw used in that time but my meter reads 145 is this normal or have a got lucky and got a meter that's a bit slow!
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Dodgy new gas meter
I have a friend who has been compalining about how much she is having to pay for her gas. She is with npower and her last quarterly comes up to £300. Ok it is not super high but she used to be only getting bills around the £50 to £60 mark for the corresponding period of the year before her gas meter was replaced by one…
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PME (protective multiple earth) for old rewiring.
I'm in the process of getting quotes for my house rewiring (its an old house so its a complete rewire job) and a few electricians have pointed out that I need a PME (protective multiple earth) board fitting and that I should contact my electricity providers to do this. I'm with British Gas anybody know what phone number I…
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moving to key meter for gas and electric. help needed!!
Hi i wondered if anyone can help me, we currently pay our gas and electric by direct debit monthly we pay around £35 for gas and £50 for electric though EDF Energy (we currently live in a 2 bed house). we are moving house next weekend to a 3 bed property and the owner of the house is currently on a key meter for gas and…
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Changing suppliers
we are a small Bowls club and are currently with Scottish power for our electricity the current contract ends on 31 03.09. I gave the correct notice to them that we were changing to edf wef 01.04.09. EdF stated to me that they could apply for our accounts from SP 28 days prior to take effect from the 1st of April and all…
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E-on reps. Help with Heatwise please.
Could you please explain to me what has happened to Heatwise recently. It seems to be going crazy! I'm used to some flucuation in the hours overnight. To a lesser extent in the afternoon also. But, the evening hours have seemingly always remained steadfast at 8-10pm. Today the 2 hours were 5.30-7.30pm! What is going on…
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Economy 7 has killed my bank account
Dear All, I am writing to you out of pure frustration, anger and loss. :mad: I brought a house 4 months ago and moved in in December. The house only has electricity supply with Economy 7 water heater and 2 storage heaters. OK I thought not that bad and it's cheap. When I created my electricity account with EON I did not…
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New Buoild home with vents for 'Safety'
Hi... Im really getting stressed out with my new build property. In every room that leads to an external wall (3 out of 5 rooms) there are vents that lead to the outside wall. These vents cannot be closed (literally, just a hole in the wall with a peice of plastic vent covering it). My builders have told me "you have to…
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British gas homecare.
Just a quick question for you lot first incase i make a tit of myself on the phone. about a year ago i had to phone around for someone to come look at my boiler cos it was acting up but i had no cover, so i took out the british gas home care cover and the guy on the phoned said that because i was phoning for an emergency…
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Help for getting GAS
I'v just moved into a new build flat. in the moving pack theres a letter that says "phone the gas provider and arrange to have your gas supply connected before we can re-commission the appliances (eg the heating) within your flat" After phoning british gas the lady told me who the people was (Independent Pipelines, who's a…
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Owl Energy Monitor - transmitter range ?
I'm interesting in buying an Owl Energy Monitor so that I can work out where all our money is going. We've just had our monthly direct debit from NPower revised, and it's jumped from £50 to £84pm so I'm making every effort to ensure it's correct - starting with monthly meter readings (I know, I know - I should have been…
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Switching to EDF via Energylinx?
I've decided to switch my electricty from Ebico to EDF saving me [strike]£240[/strike] £180 a year :T Has anyone used Energylinx to switch companies before? If so, did it all go smoothly? ETA: Beware if you are an existing Ebico customer using Energylinx to do a comparison as it's come to my attention they are using the…
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Just received my first gas bill after 9 months!
Hi all, I moved into a new build towards the end of July last year and was not aware as to who my gas supplier was. I had not heard anything from them at all until this morning when i received a letter telling me how delighted they are to welcome me to EDF with a bill for £455.52 dating back to 14th June, when the house…
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Excessive Electric Usage
I live in a dormer bungalow with my wife and 3 children and pay £115 combined for gas and electric per month and have recently received a bill from Energis for just over £2000. i was shocked to say the least but even more shocked to find out that on average i have allegedly been using over 50KWH a day with the norm being…
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Room Thermostats with Storage Heaters?
We have storage heaters throughout the house and in 2 of our bedrooms we have Sopac Thermostats on the walls. They were here when we moved in, I have never touched them or taken much notice of them, so what would they be used for?
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Can they really go back 8 years?
]Morning, My first post here. This issue relates to a commercial electricity user although they are a not for profit organisation (a working mans club). They recently received a letter from a company called say XYZ advising them that BG Business has instructed them to perform an audit of the electric charged to BGB versus…
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EON - No bill since September
Just wondering whether I should contact them to tell them they have not billed me for over 6 months now, in the past my bills seem to have been sporadic but this seems a little too long between bills. I'm on monthly DD so the money is there when the bill comes in so I'm not too woried about it however.
