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Npower estimated bills
Hi I have just received a bill for my electricity from npower. My issue is that they have estimated my christmas period use at 691 units for 19 days -based on the previous occupants -a family of four- living here (as I have not yet been here a year). However, it is only myself and gf living here and from 5/1/08 to 11/4/08…
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Whats the cost of the British gas click 5
Hi Whats the cost of the British gas click 5 eletric per unit, my meter has a digital read out. Many thanks
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British Gas Homecare
Just in case anyone else has a free year on British Gas Homecare after a BG installation, but not planning to renew, make sure you get your service done in time. I had a new boiler installed all but a year ago by British Gas. A bit more expensive, but worked hard to get the price as low as possible, but one of the plus…
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Final Bill from EDF - Warning
I've just completed my switch from EDF to E-on and have received my final gas bill from EDF. Unsurprisingly, they have tried to charge me for the newer, more expensive rate, despite me informing them of my intention to switch within the 14 day period! So I rang them on the Freephone number (0800 096 9696) and insisted they…
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energyhelpline.com mess up
I used this online service in February to switch my gas and electricity. On 10 April 2008 they wrote to tell me, in rather broken English, that they'd messed up and failed to put the transfers through. Why didn't they tell me earlier?
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scottish power can i switch
hi there Ive just received my bill and i owe them £190 i pay with weekly payment card so dont have to pay all at once but with the price rise they want me to up the payments from £9/week to £17.50 so i really want to switch but would i have to pay off the amount i owe all at once or could i keep paying them weekly until…
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E-on
We have been fighting them since the begining of January. We switched suppliers after the amount they wanted to charge us for gas and electricity.They want £250 for G&E that we have already paid for? We have been through ofgem, but with not much luck as yet. Has anyone Won against E-on, or shall we just throw the towel in…
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Can't change Gas tariff because of independent carrier.
Have been told by npower that we cannot change from the standard gas charge because our gas is transported over an independent carrier (what ever that is). Anyhow, this means that the comparison sites are useless because I'm guess that if npower cannot change, neither will any of the others. Does anyone have any…
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Economy 7 Times swapped on meter?
Hi Guys, Looking to see if anyone else has ever had this problem and what their outcome was: This week we received our first quarterly bill from Southern Electric for our 2-bed electric only house we moved into just before Xmas. We were slightly shocked to see our bill was for an additional £380, ontop of the DD of £165…
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British Gas - Head of Customer Services?
Hi, Please does anyone know the name of the present Head of Customer services as I am fed up of trying to sort problems out with the usually useless British Gas call centres? :confused:
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Help with British Gas
Hope somebody out there can answer my question!! Just under a year ago we moved into a brand new house and since moving in we haven't had a gas bill. After a bit of digging a few months ago i managed to find out that British Gas (much to my dismay) were supplying our gas. I called them to inform them that we hadn't…
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British Gas PowerFlush Required or a Con?
Hi, There has been a problem with our heating system. We have had 3 boilers downstairs in our kitchen/family room that were not getting hot. We have had British Gas to come in to have a look at the problem as we have a homecare 400 with them. The engineer turned off the other radiators in the house and the radiators…
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Extra £225m to help beat fuel poverty.
http://news.bbc.co.uk/1/hi/business/7341809.stm According to this report: "Up to 100,000 households could be helped with their fuel bills under a deal agreed between the UK's big six energy companies and the government." Anyone know how you qualify for such assistance?
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Switching from Scottish Power
Hi all We have just switched from Scottish Power to E-on. The SP bill and payment history shows: 10 mar payment £74 (us to them) £65.02 in credit 22 feb bill £279.69 £8.98 11 feb payment £74 (us to them) £269.71 in credit So I was really surprised that today they took two payments from the bank, one of £33.50 and one of…
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Old electric storage heater and EC7
Hi All, First post in this section as Ive just moved to a new place. I inherited scottish power on an economy 7 tariff (which I didnt know until today) and I have a very old storage heater attached to the wall (a Creda 79167C) Ive asked the land lord if they will replace it with a newer more efficient one. The problem I…
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Direct Debit refund after switching?
I've just switched from British Gas and EDF to Eon. Eon expected the switch to be on 4 April and will take first DD on 2 May. Although I was already well in credit with the old providers I see they both put through the usual monthly DDs a couple of weeks ago. Does anyone know when I can expect them to finalise the accounts…
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Estimated Bills
I have recently recieved an electric bill for £366 because EON have been estimating my bills since October 2006. I spoke to the complaints department and stated that i was unhappy because i'm now being charged for electricity at present prices rather than the prices i would have paid for it over the course of the past 18…
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6 months after switching, i'm still waiting on my £30 from moneysupermarket.com...
After lots of waiting and three emails, i've been told it will be paid in the next ten working days, that will make it nearly 7 months since i switched... i must be one of those certain cases... i don't think i'll be using it again...
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E-ON Price changes arrears
When I moved into my propety there was a prepayment meter which I decided to keep as I'd just got first mortgage and thought it would be a way to keep track with no big bills. However, today 3 yrs later, still with prepayment I just got a letter to say I owe £216 due to 6 price increases that had not been applied to my…
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Pre-Payment Meter Changing Supplier
Dear Moneysaver, Anyone able to assist on trying to change supplier if someone is on a prepayment meter for electric please. I am with Atlantic and on the green tarriff, but they have increased weekly charge for the meter and pretty sure the unit prices have increased but have not had any notification officially yet. I…
