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energyhelpline.com mess up

melbeams
melbeams Posts: 1 Newbie
in Energy
I used this online service in February to switch my gas and electricity. On 10 April 2008 they wrote to tell me, in rather broken English, that they'd messed up and failed to put the transfers through. Why didn't they tell me earlier?

Comments

  • Quentin
    Quentin Posts: 40,405 Forumite
    Ask them to compensate you for the lost savings you would have made had they not failed to process your application.
This discussion has been closed.
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