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No Gas or Electric Bill
We moved into a new build home in June 07 have still have not received a gas or electricity bill. I have contacted the company who the builders say we are supplied by - they say we are not, have a MPN number so they did a search and said we were with BG, contacted them and they also are saying we are not supplied by them.…
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EDF Says I'm Being Scammed
I've been with Scottish Power for a while, but after the MSE newsletter said it was time to switch, I used the suggested price comparison website and it advised me that Eon was one of the cheapest for my area and usage. I'm in the process of switching. Yesterday I got a cold-caller at my door promoting EDF. He reckoned the…
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Help - Just recieved a massive Gas bill, what can we do?
Hi everyone I hope you can help us as I'm not sure what I can do in this situation. I have just received a gas bill for £834 from december to march! I have called british gas and the gentleman agreed that it did sound a little high but said that there was nothing he could do. We live in a six bedroomed house and the gas is…
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Utility Warehouse
I have just been made aware of 'The Utility Warehouse Discount Club' which offers a combined gas, elec, water, telephone and boradband account at discount prices. Has anyone got any experience of using them? Old Sparky
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Question about gravity fed system ?
I have a gravity fed system and had the following queries :- 1) When the central heating is on does it heat fresh water and then pump to raditors or does it use hot water from the cylinder ? 2) Sort of related to the above question , would the electric immersion heater heat water for the central heating ? 3) My controls…
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Scottish Power... bargain
I think I've found myself an absolute bargain on switching gas/electric. Had a call from Scottish Power and eventually managed to bargain them down to £32.76 p/m (for both and with only 1 DD!) :T - I kept telling them that I could get the same deal plus cashback if I changed online using one of the cashback sites!!…
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nPower - switch or stay ?
We have a dual fuel deal with nPower and pay by direct debit. We're looking to change BUT nPower has just written offering us an annual discount of £80 off our next bill (£40 for gas, £40 for electricity), so I guess this is not the time to switch ?? However, when looking at some of the on-line comparison sites recommended…
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Switch Duel electric meter to single ?
Just moved into a new property We have a duel electric meter for Day\Night Day 11 p /unit approx Night = 4.3 p/unit When I phoned electric company today they asked if I had electric storeage heaters which we don't. They then suggested that we switch our meter to a normal meter. - We have gas central heating - Hot water can…
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gas usage by hot water query
hey people. in a day we use 1.2units of heating and 1.6 units for hot water. ( i tried to work it out roughly ..when we didnt have hot water on how much gas was consumed in an hour etc) i think the one for hot water is high. we have a meter which says cu ft. the conversion factor for KwH is arnd 31(thts what soutern…
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eon price increase
my weekly payment was 7.50 a week but the bill before last i noticed i was in arrears. i phoned them and they said just carry on paying as normal, but as i was a bit worried about the arrears i started to pay £10 a week.but still the arrears was growing and it is now £200 and they want to increase my weekly payments to…
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Well got a call from MD of british gas office
This morning i got a call from someone in responce to my email who said they worked on behalf of the MD and said that the bill i have been awaiting for 7 months was sorted and on it's way..it was £150 odd then it jumped to just over £200 then up to £300, today he confimed it was £260odd still not sure it was right tho…
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OH GOD British Gas - nightmare !!
Hello all I am so furious with BG . We moved house two years ago and were faced with serious levels of incompetence by BG so we chnaged providers at the first opportunity.We received a final bill and assumed that was the end of it. We were with another provider and all ok when out of the blue THIRTEEN MONTHS later we have…
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Ridiculous gas bill - advice?!
First time posting on this board! We've just received a really, really high gas bill from npower. The readings are done with our own meter readings, so must be right - but we have been charged over £1000 for 9 months, which to me is screaming that there is something not right in the house. We've not had the boiler serviced…
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Utility Tarting
How much has everyone "tarted" with their Gas and Electric? We switched last July to Powergen and pocketed £50ish cashback and cheaper bills, Powergen are still cheapest for us so I'm not going anywhere just yet. But I'm quite interested in how many times and how often people have switched suppliers...
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Never Been Charged For Elec Since Moving Into New House
This is a bit of a weird one but I moved into my property in April 2005 and set up (or thought I'd set up!) my utility bills with Powergen. They have recently been in touch to say that we have never been charged for electricity and that an 'adjustment' needs to be made. They have totally admitted that the fault is theirs…
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Moving House
Hi, I'm picking up the keys to my new house next week (3 bed semi) and I want to choose the best energy provider. I don't how much energy etc that i'm going to use over the year so I'm not sure that I'm getting the best results from the price comparrison sites? What do I do in this situation? Thanks Matt
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Utility Warehouse
Anyone had experience of Utilities Warehouse? a membership group to guarantee cheapest supplies of Gas/elect/phone/broadband/mobile. Grateful for any info.
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Economy 10 meter
Hi Has any one had an Economy 10 Meter installed recently? Who Fitted it and did you have any problems? What heating system do you have? Many thanks
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under-estimated power bill for years - do I have any rights?
This morning I got a power bill for £2,000. I had just recently sent in a customer meter reading, which I double-checked this morning and it seems to have been more or less correct. The problem seems to be that all our meter readings for the past 3 years or more have been estimates! At least, I called the supplier and the…
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Help Please!
hi recently used energysaving helpline the comparisson site to switch from British Gas to Atlantic as they were the cheapest this was about 2 weeks ago just went on there again to check it and now Npower is the cheapest for me! now i dont know wat to do can someone give me some advice please? Thanks ash x