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british gas took 2 payments of me!!
I paid my normal electric bill over the phone for £120. Went on my banking just now and I have also had £98.48 taken out as well! I rang them up and they said it must've been a billing error and they will send me my money back. I never thought at the time to ask how long or how they will send it back (cheque, bank…
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Heating on 24/7 or Timer?
Dear All, Is it cheaper to leave my heating (combi boiler) on 24/7 or use the timer to come on in the morning for a couple of hours then again in the evening? We have a South Facing Conservatory heats up our downstairs in the daytime pretty well. I do have thermo's on each radiator which I can adjust accordingly if going…
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Pre - Payment Meters - I want Rid, but how?
Hello everyone, Myself and my Girlfriend bought a house last Friday, and are now in the process of moving in. The Gas and Electric are now on, after a bit of messing around.. They are both on Pre-Payment meters though, as the last owner rented out the property. I want to get shut of these ASAP really, but who do you…
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Electric kettle or stove top?
Which is more economical do you think?
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First home... need gas and electric HELP
Hey everyone :) As you can see, im new here.. Well the reason for this thread (and visiting this site) is my boyfriend and I are due to move into our first home.. and to be honest, have no idea when it comes to getting gas and electric suppliers.. ALL help and advice would be greatly appreciated! We live in the Sunderland…
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Southern Electric tried to switch my energy supply to them, without my consent
Recently, I received a letter from British Gas (my current supplier for Gas and Electric), informing me that they are sorry to hear I am leaving them and have joined someone else. This was a complete shock to me as I have not instructed anyone to takeover my fuel supply. I spoke to BG and they informed me that Southern…
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Why pay the energy suppliers more than you have to ?
I must confess to be more than a little surprised by the number of people who seem to be "happy" to pay energy suppliers more of their hard-earned money than they need to. I am referring to payment by Direct Debit on a monthly basis. There are numerous posts on this site regarding large increases in DD payments. Sorry, but…
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Didn't take gas reading when moving in - one month later
On moving into out rented house we didnt take a gas meter reading. We dont know who our supplier is or how to find out as we havent receieved any bills yet. Will it be a major problem finding out what the reading was just before we moved in? Thanks
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Help with electricity bill raise
Dont know if anyone can help me!!!!! I dont know much about gas and electricity, and my bf even less. My BF just got a letter through post 2day from British Gas saying that his monthly payments are going up from £15 a month to £51! (he pays a set amount each month with a card that he pays in post office, sorry dont know…
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How reliable is an "analyser" pse?
We have been living in our current home for 2 years and our electricity bills have always been high but are getting steadily higher. We have electric (wet?) heating. We are on the Comfort heat tariff (which I think is similar to Flexi heat, from what I have read here), so we have 3 different rates 1, 2 (comfort, low) and…
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E7 times
I have been trying to maximise my night rate usage on E7 and during the summer I checked that day rate was starting at 0800. I expected that after the clocks changed it would perhaps start at 0700, but this morning I checked and it still changed over at 0800. I have a digital meter and the time changed automatically last…
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British Gas Help!
Right guys/gals i still live with my mum and we have a meter! About a year ago the electricity went so i went to the shop and put a tenner on the card come back and put it in, the meter did'nt take it so went to the shop 3 more times and tried 4 different cards none worked so we rang them and they come out and put a box in…
