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Whizz air and APD non refund. Is this theft or fraud?
I booked return journey for 10 passengers for a June departure from Luton airport to Budapest. Due to Hungarian and UK travel advice at the time the group did not fly. Travel insurance are ok to refund minus excess and airport duty tax. Whizz air are refusing to refund apd which amounts to 130ukp for the group of 10. The…
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Booking.com not getting refund
I had a hotel booking for a place in Ireland for November but because of restrictions in Ireland the hotel cancelled my booking. I have tried to get a refund from the hotel but all they are willing to do is rebook the reservation. I spoke to booking.com who agreed I should get a refund. However, they have now advised me…
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Easyjet: refund if I cancel?
Hi, I booked flights with Easyjet. I know that I can cancel them without having to pay the cancelling charge (as long as I cancel max 14 days before departure?). But I also thought I could ask for a full refund, not just a voucher. Cannot find anything about it on the website. Thanks.
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Vat owed
Hi there, I’m really worried about my sister She had a hairdressing business for over 30 years Due to the current COVID situation She has has to close her business She now has no income and is struggling To cope, she has a VAT bill to pay approximately £40000 And has no money,she is currently using credit cards to buy food…
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Car finance after 6 months deferral - options
Hi, I would be very grateful for advice please. Early in April my partner lost his job due to COVID, this meant our household income dropped by 2/3. We are not entitled to any support or benefits. We moved house to reduce costs (we rent) and managed to knock a big chunk off our monthly payments, but not enough. We have…
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Boisdale refusing refund
Paid £600 to Boisdales Canary Wharf for an event In sept / in didn’t go ahead was told a refund request would be sent to restaurant for when they re opened in November - re emailed them asking for money back to be told no they can’t I can have a voucher ! Help ! Debit Card notified in October - but won’t even look into it…
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Problems to open new business account for Bounce Back Loans
I've been doing my business banking with one of the internet platform banks...as I want to process the Bounce Back Loan none of these banks are providing it. I have a personal account with Santander but no opening new business customers. It seems only Sterling is doing it so but it's taking forever to speak to their help…
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Furlough Average hours
Checking my average hours as my employers have recently changed it. Can anyone confirm how to work out these average hours for furlough as I've been left with a couple different figures while trying to use the government advice. I started work with the company on 2nd of March, Worked 31 hours that week, 54 the next, and…
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Part time furlough-wages cap?
I work 3 x 10hour days a week. Full time in my position was 4 x 10hour days, so I get 75% salary pro rata, which works out approx £45k. I was furloughed previously so obviously got £2.5k per month due to the cap. If I were to be furloughed part time (so 1-2 days a week) would that cap be proportional to the 2.5k? Or would…
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Freelancing while furloughed from a part-time job
Hi, it would be great to have some perspectives from the forum. I’ve been furloughed since April and my employer is now able to furlough me until the end of the new scheme. I used to be part-time employed, part-time freelance before Covid-19. I already had an agreement in place for my freelance work so my employer knew…
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MoneyBoat claim
Hi, I am looking for some general advice, last year I took out a payday loan and defaulted against it, this escalated and a Money Claim was issued against me. This is the steps and I responded accordingly explaining the situation and offered a plan. A claim was issued against you on 16/01/2020 Your acknowledgment of…
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Teltext holiday
Hoilday got cancelled in April,,we hav been on the phone teletext holiday who keep saying the refund will go into my bank at the end of the month .they have been saying this from July,,now after phoning and emailing them there saying at the end of this month ,any help or advice would be much appreciated.... thanks
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Metro BBL
My husband applied for a BBL approximately 3 weeks ago and he got a message saying it had been approved. He still hasn’t received the money, is this normal? Does it usually take this long?
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Insurance claim after voucher offered
Hi guys. Sorry for yet another insurance claim thread but I haven't seen this asked. In January we booked a trip for November to Florida as a package but independently booked 4 nights through a DVC (Disney timeshare) rental company. We've had the package refunded easily from Virgin, but the independent hotel is proving…
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Insurers paying for "fit to fly" Covid tests
I am off to the Canaries (as it stands) in February and as of this coming Monday, you need to have a negative test within 72 hours in order to go. Not in a rush to see if my travel insurer would cover the eye watering cost of these tests (upwards of £125 each, seen one for £185 just now), and would begrudgingly pay if I…
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Credit Card Dispute
I was due to go on holiday in July, I had booked the flights through a travel agent and accommodation through Hotels.com due to the pandemic my flights ended up cancelled and both my destination (Catalunya) and here had travel restrictions in place. I cancelled my accommodation and requested a refund on the deposit I had…
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Refused chargback claim and holiday insurance
Our holiday insurance was declined. They asked us to do a chargeback and that has now been refused. What do we do now. We had to cancel our villa as the flights were cancelled.
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Send a child having cancer treatment a cuddly toy for Christmas
A really lovely initiative this year is from Cancer Support UK who are sending warmie teds to children who will be in hospital having treatment for cancer this Christmas. It is harder this year due to coronavirus isolation -- many of the toy rooms are closed and people cannot send in toys as individuals. Donate £10 and…
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Cancel redundancy to be placed on furlough?
Hi, after surviving 4 rounds of redundancy I lost my role in Sept, but was placed on maternity cover in the same role until 31 Jan 21. Currently in 12-week notice period. Within the new furlough scheme, is my employer permitted to cancel my redundancy and place me on furlough until the end of March 21 instead? I'm…
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Furlough payment
At work I’m paid an hourly rate then a top up rate for attendance and performance at work am I entitled for the later to be included in my furlough payment
