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Car battery help
In March of last year my battery was flat via my breakdown cover a company came but said they did not have the right battery with them they returned the next day. My car is an i10 Hyundai I live in Halifax am 65 and have health / disabilty related issues. The company are based in Rochdale and charged me £140 for this…
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Refund for booked meal at Contini’s Edinburgh
I booked a meal at Contini’s on line for my friend and I for Hogmanay 31 December 2021. I gave my card details to confirm booking. I was then contacted to pay £90 for the a la Carter meal and that my card details weren’t enough to ensure the booking. I was a bit hesitant about this, as how can you say that amount when it…
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B&M card transaction fault
Hi, total newbie here looking for some consumer advice. I went to my local B&M on Sunday, payed for my goods using my monzo card which immediately indicated that the transaction had gone through. However, the till showed it had been declined. Because I could clearly see a debit to B&M on my monzo app, I challenged this &…
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Treasury Committee backs industry calls to include paid-for scam ads in Online Safety Bill
A cross-party group of MPs has backed industry calls for the Government to include paid-for scam advertising in the forthcoming Online Safety Bill. Read the full story: 'Push harder and act faster': Treasury Committee backs industry calls to include paid-for scam ads in Online Safety Bill If you haven’t already, join the…
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Business Miles Mileage Claim
Hi All, I am after some help. I have my own car that I use for work/business miles for my job. Mainly carrying out surveys. I put in a monthly mileage claim for business miles only to my employer. But, until recently (last 2 month) I have only been claiming 33p per mile. I think the standard rate is 45p per mile which I am…
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Refund from Currys not including installation fee
We had a new double oven delivered and installed by Currys 3 days ago having paid the £90 installation fee. The oven did not work (awfully noisy and banging fan) and after a visit to the store, they arranged a collection of the item and refund (we did not want a replacement due to the lead time) The item was collected…
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Car insurance set up fee
Hi. I signed up to a new car insurance 21 days early to get the best deal. I have now sold my car and the deal starts in 5 days. I've just called to cancel before my insurance starts and have been charged a £20 set up fee. Does anyone have any opinions on this please? Thank you
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Using a bank transfer/statement as a receipt.
Hi all I purchased some Clarke shoes online and returned them to store for a different pair, paying an extra £6. Those shoes don't fit either (they were for my son who wasn't with me) so I need to return the latest pair but lost the receipt. My bank statements show the extra £6 paid and I've got the online receipt for the…
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2nd hand car
I've found a car I really like but am slightly concerned as I've never not bought from a garage. It comes with a years warranty but is there anything else I need to be checking out? thanks in advance
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Oven faulty at two and a half years
Bought an expensive Bosch double oven as referring the kitchen and decided to go for a quality product. It was installed in Sep 2019, but left for abroad shortly afterwards. Other than a brief return for three weeks in Feb 2020 did not return until end Dec 2020. So very little use up to then, house was heater and…
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Visa Debit Chargeback
Hi I paid a deposit of £4500 for some paving and landscaping to a company using my Visa Debit Card. I have the Visa Debit receipt. The company never started any work and didn't give me a start date. I have contacted my bank to ask them to seek a chargeback. I wondered how this might be achieved as the company has gone out…
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Small Claim Court
Small Claim Court ordered to pay me £3000. But the defendant hasn't payed anything. He doesn't have a house, he is older than 65, What is the best way to get my money back? Very much appreciated.
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Alpharooms, travel trust associationHow does the Travel Trust Association provide 100% financial pro
Hello I am after some advice . I booked accommodation and airport transfers(no flights ) through alpha rooms on 18th October 2021 . They then went into liquidation on 28/10/21 .As per guidance on their website I applied for a refund online through the travel trust association .After a lengthy delay they finally responded…
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Debt collector letters posted to our house for someone we've never heard of
Hi there, I'm not entirely sure if I'm in the right forum. So I apologise if this shouldn't be here. We've started receiving letters from Opos debt collectors, sent to our address but in the name of someone we've never heard of. We bought this house last year, and based on the information we have from the previous owners,…
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Help!
Hi guys - first time poster, long time reader, but I need some help please. I booked some tickets on my HSBC debit card on 9th Dec 2019 to see a comedian. Due to CV19, the gig was postponed several times and unfortunately the venue has now been moved into 'Voluntary Liquidation' (according to Eventim, who I booked the…
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Uber Eats DID EVENTUALLY refund unprocessed grocery order
I'm really shocked by this experience and hope it can be resolved but it sounds like it won't be by Uber Eats who are refusing to do the right thing. At 5pm on the 25th, I placed a £28 order with fast grocery firm 'Jiffy' via the Uber Eats app. Just after 6.30pm there was obviously something wrong so I phoned Jiffy. They…
