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Any advice on enforcing sequestration (Bankruptcy) in Scotland?
Hi, To give a brief summary, I won a small claims case against a dodgy builder but he has not made payment. I have served a charge through a sheriff officer but still no payment has been forthcoming. His car is on finance and as I don’t have his bank details my options are limited. I am considering enforcing sequestration…
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Un-certified electrical work
We had a complete house renovation last year which included rewiring. The work was signed off by building control officers but afterward we discovered that the RCD (Fuseboard) was not changed (I know it is silly but it was a massive job and there were other issues so we missed that the RCD was not changed). We only found…
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Samsung Gear S3 Frontier Smartwatch failed 3 Times since purchase in Oct 2017. Right to a refund?
Hi all, I purchased a Samsung Gear S3 Frontier smartwatch on 2 October 2017 from Argos. Have always wanted a more versatile and better-looking smartwatch, having previously owned a Pebble for a some time before that. In the middle of April 2018, it developed a fault where the screen would turn green and flicker…
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Amazon complaint - not sure where I stand legally?
Hello, I’m wondering if anyone can help? I ordered two Echo Dots in the Amazon Black Friday Sale in November as Christmas gifts. At the time, it did not say there would be a delay until 6 December but I then received a follow up email to say they would then be delivered early December. Not a problem. Then, the week they…
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Advise please
Hi, I ordered some body building supplements on the 26th Nov (on a 14 day trial) if happy with product i would be charged full price for those products and go on a monthly subscription. What with Xmas i completely forgot about the purchase until they turned up on 22nd Dec. I decided they were not for me but was refused a…
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Chasing Builder for money owed - existing CCJ's
We took on a builder to rebuild and re-tile our bathroom floor. Things started well and he ripped everything out and rebuilt the sub floor. He then said there would be a delay in the next stage as he was about to start another job and his preferred tiler was not currently available. Then basically, he disappeared. All…
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Thinking of buying a new kitchen from Wickes but a recent news story worries me.
Wickes is owned by builders merchants Travis Perkins. In a recent company statement, Travis Perkins apparently are “to explore the future sale of struggling DIY brand Wickes as it seeks to focus on its core business”. Actual report here Their product appears to be good, I know people who already have a Wickes kitchen and…
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Just eat is responsible for refunds.
I saw a few threads about whether Just Eat are legally responsible for food that was never delivered or gone bad. Yes they are. I ordered £33 from Pizza Bite Grill a few days ago, and it never showed up. These guys are the dodgiest restaurant I have dealt with. Pizza Bite Express London Address: 15 Ridley Rd, London E8 2NP…
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Just curious on "all clearance items are strictly non returnable"
In Portsmouth in Gunwhalf and can see this sign. Got to wondering if it was actually legal. Not got any issues just curious. I thought anything even if it has a notice that its non returnable was subject to a returns & you were allowed refunds.
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Poorly designed jewellery
Hi We got an engagement ring from Ernest Jones about 4 years ago. They still sell the ring in question which is listed for £800. During the 4 years the clasps that hold the stones have broken four times. There are also some bad reviews on the site now describing the same problem. It hasn’t been mistreated so I’m sure it…
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Currys laptop repair return problems
Hi everyone, hoping someone can give some advice regarding 9 month old laptop. Back last year i bought via my CC a £329 laptop for my father. Laptop now has a faulty screen. I took it back to Currys, they looked at it and said the screen was the fault as it had cracked (from behind the screen) there was no impact damage…
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Coat damaged whist in B&Q
Today I visited a B&Q store and went to pay at one of the four self-serve check-outs. They were set up in a pretty standard fashion - four machines facing out, two on the left and two on the right, with a large space down the centre. I moved to use one of the two machines situated on the right. The first and nearest was…
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please help!
I have a double oven, which needed to be cleaned because the main oven needs repairing. The company that came were paid before I properly checked their work, the main oven was left mainly untouched. I took photos of the state of it. I tried contacting the company office by phone and the mobile of the guy that came to clean…
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Item stolen from within a parcel - Looking for advice please
Hi all, I'm in need of some advice please, as this is the first time I've been in this situation. I ordered a fragrance for £50 on 27-12-18 online from a website called parfumdreams.co.uk, who are a company based in Germany, but operate (to some extent) in several countries including the UK, with a UK customer services…
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Asos - Jeans ripped while trying them on
I'm trying some jeans on that I ordered from Asos and one pair just ripped while I was trying them on (actually it was while I was taking them off). They are a slim fit pair, so quite hard to slide off. I pulled at the bottom of the leg, no harder than I normally would, and the fabric itself (not a seam) just tore. There's…
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Wilko/myhermes Problems
Hello I'm a new member here so please go easy on me :o I need some help and some advice as to who is at fault here Wilko or myhermes? basically what happened was on the 2nd of January I placed an online order with Wilko and paid for next day delivery, when it gets to the 3/1/2018 (which this was the date my order from…
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Very.co.uk Absolute shambles!
Hi, I ordered a display cabinet from Very in December. When it was delivered it was only the top half of the unit which arrived. I didnt realise this until I was building it as it was delivered to a neighbour. To resolve this I only wanted the bottom half delivered asap. After hours of phone calls and being passed from…
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E-Voucher change of mind
Hi I am in need of some advice please. I recently purchased an e-voucher for my sister's birthday present (voucher purchased on 03.01) however have seen an article online today that the restaurant is going through liquidation as of 02.01. Do I have any rights to a refund as this was bought after the date they went into…
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Argos Internal Investigation Problem?
I had an Ebay Click and Collect order delivered to a local Argos store but when i arrived to collect it i was told it had already been collected. As i had not collected this i knew something was wrong so i told Ebay, and they were told by Argos that a member of Argos staff has signed for the item and took it himself but as…
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Patio door refund?
Hello! We are having our house renovated and ordered some bespoke patio doors at the end of November having been told they would be ready in 25 working days (So this week) we have been attempting to contact the company since before Christmas but they were closed for the holidays. We have been told today that they have not…
