Just curious on "all clearance items are strictly non returnable"

steviebuk

In Portsmouth in Gunwhalf and can see this sign. Got to wondering if it was actually legal. Not got any issues just curious. I thought anything even if it has a notice that its non returnable was subject to a returns & you were allowed refunds.

prowla

I think they are talking about their voluntary policy on whether you can take it back if you decide you didn't want something.

elsien

It would be returnable if it was faulty but not for other reasons - wrong size, colour, change of mind etc, as that's down to the stores goodwill and you have the opportunity to inspect before you buy so you can't say you didn't know what you were getting.

steviebuk

Ah right. I see. I think the sign is written in such a way so people think whatever the issue they can't get s refund.

elsien

If it was chipped when you bought it and you can clearly see that then you're buying "as seen." Getting it home and finding it doesn't work is different. They normally shove a sentence on the bottom in very small writing saying something about this not overriding your statutory rights.

unholyangel

Such signs are not allowed. Even signs saying "no refund unless faulty" are not allowed. This is because they are likely to mislead consumers about their statutory rights (and doing so can amount to a criminal offence).