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Questions regarding courses purchased from ICS learn
Hello everyone, I'm new to this so I hope I'm in the right place. Back in 2012 I purchased three different courses from ICS learn (distance learning courses/online courses). One was for GCSE English, one was for GCSE Maths and the other for GCSE Science. I received all of the material and just over a month after that, I…
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refusal of repair by samsung on my mobile
hi everyone wondering if anyone can advise me of my rights towards a refusal of repair. 3 weeks ago my samsung s6 just froze and stopped working, although it had been doing it for a few weeks since i updated it. i done the usual soft reset, hard reset, reboot, factory settings but to no avail. I contacted 3 my network…
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Exploding shower door
I have also had problems with one of Better Bathrooms product. A Shower door which exploded when getting out of the shower. The door had been fitted since January and had operated without any problems but then with out any warning exploded causing cuts to my toes, hand, thigh and hand. The glass just shattered into a…
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Washing Machine faulty on delivery legal help please?
I recently bought a washer/dryer from AO.com. They delivered it, installed it, tested the wash function but not the dry function.The following day I tried to use the dry function and it screeched at me. it's clearly faulty. I tried to get my money back under the latest consumer legislation but they are insisting on having…
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Voga.com
I along with many other gullible people I have tracked down need help with a company known as VOGA.COM.Not sure if I am on the correct forum. This company however for months, and still now, are selling goods on the website. No goods arrive, you email, they say it's delayed. This is repeated over and over again until you…
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Family member sent the wrong TV
I posted this in the wrong place earlier.....so re posting here. Looking for a little bit of advice here, a family member ordered a Tv from her catalogue, paid £300 for a 40" cheap brand TV (interest free over a year), she asked me yesterday to come over and set it up as they are useless at techy stuff, so i set it all up,…
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Rogue trader
How can I sue a cowboybuilder in the small claims court?Guy was working next door neighbour said he was ok. and sent him to me for an estimate on chimney.He said he would repoint and repair everything on the chimney but did only about 10% of the work he said he would carry out. He seemed intimidating so I paid up no…
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Do I really have to return an iphone to the same branch of apple?!
The wifi on my two-year-old iPhone has stopped working. I've tried everything Apple has suggested, and they repaired / replaced it twice under warranty. In England and Wales, The Sale of Goods Act 1979 explains that a consumer can make a claim under their statutory rights up to six years from the date of delivery at no…
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Is it legal for Argos to do this
Today I received a email from Argos offering me a chance to win a gift card from them worth £500 that I could spend in their store It said enter your tel number and then click on the link and you will be sent a question by text which I would have to answer to be in to win £500 I knew that if I replied by text I would be…
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E-Careers Course Issue
I purchased a Prince 2 training course package from e-careers.com which included access to the on-line training programme and both the foundation and practitioner exams. To make payment more affordable I agreed to pay via 3 monthly installments. Having paid my initial £142 I was given access to the on-line training course.…
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Charging a company
I have been charged debatable charges from a company, so in my defense I have billed them for my time and effort in writing letters. Can I do this if I am not a company?? Thanks
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Warranty Assistance from Retailer
Hi There, I have a quick question regarding my rights with a warranty, I bought a pair of expense sunglasses from an online shop 13 months ago. When we finally got some sun recently I put them on and noticed a tiny hairline crack coming from one of the screws holding the lens in place. Googling it appeared to show this was…
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Boiler needs 7th repair in nearly 3 years!
Hi, I was advised by my plumber to get a Baxi boiler. He told me they were very good nowadays. So I agreed and he installed it. Anyway, I'm having to call them out for the 7th or 8th time today since we got it which was just under 3 years ago. It's getting beyond a joke now as I am having to book a whole day off work 2/3…
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Quick help re: TV repair
Hi all Posted before about my TV developing a fault - was purchased August 2015. Sent away for repair and they couldn't replicate the fault (standard as I'd told them it was INTERMITTENT) - anyway, suddenly after I sent photographs they found the fault and replaced the screen. Got it back yesterday and set it all back up…
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Do i have any rights?
Bought a lazy spa vegas june 2014 from Argos,had to be replace as a fault developed in pump May 2015.Now the same fault is occurred in replacement.Will this still be covered by warranty,or does the year warranty start with the original one in 2014 or restart with the one in 2015? thanks scott
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Conservatory installed April but not happy with workmanship
Hi everyone Hope you can kindly advise. New conservatory was installed in April. Since payment was made on the day of completion I have noticed one or two things that I hadn't at the time. I am not really happy with the quality of the brickwork, and there are one or two gaps in the mortar, bricks covered in cement and all…
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How to return faulty electrical item to Amazon after the returns date?
Can anyone help? I purchased a digital map measurer from amazon back in April. I have only used it a couple of times. It worked properly to start with, then last Friday I noticed it didn't appear to be working correctly. Checked again today, and again seems wrong. I went on to Amazon.co.uk to try and return it, and the…
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Company taking a late payment..
Hi, Four months ago we holidayed in Lapland and whilst there booked a couple of trips using a Visa Debit card. To be brief, the receptionist took our card details and booked the trips but we didn't use chip and pin. Four months later we see a transaction for these trips being debited from our account (after assuming this…
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Faulty Electronics and Bad Customer Service
Hi All, I've just found a few topics on here via google whilst searching for helpful articles and thought maybe you could help me? I've tried to keep it brief but it's still looong, apologies :( I bought a car audio unit along with the recommended top spec wiring for my car and it's Bose set up at the Gadget Show on March…
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clocked car
Hello folks im sure you have read many threads about clocked cars. Here's my story. looking for advise. i bought a car on the 13th may 2016 took it for a test drive it was lovely i couldnt belive i got a bargain. the garage owner said he bought it direct from the leasing company so only him and the leasing company. he said…
