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cash convetors and rooted tablet help
Hi i brought a galaxy tab 3 from cash convetors and the device is so slow it took me 15 mins to post this grrr. Turns out the device is rooted and runs differnt software like when i go to restart it says reboot, hot boot and cold boot ect. Also when i check what androud its using it just says k. what are my options as ive…
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Anglian Home Improvements
Our conservatory roof has leaked since we first moved to our current home, we paid to transfer the warranty supplied by Anglian as it still had 5 years remaining, however, they seem unable to fix the roof. The fist visit was on the 7/8/2012, they have visited 16 times since that date, the last being the 13/5/2016 and when…
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Wedding ring problem?
Good morning all. We bought my wedding ring from a well known high street jeweller at the start of September last year, making it approx 9 months old. It has small diamonds in it and 6 weeks ago one fell out. I'm taking it back to the store today as I don't think it should have fallen out so quickly, if ever? Do I really…
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Tredz has lost my parcel sent for repairs
Hi everyone, I've contacted the bike company Tredz regarding an issue with my son's bike seat. They've sent me a free Collect + label so I could send them the seat for repairs. Collect + has delivered my well wrapped parcel. Tredz has lost my parcel. It's now being three weeks. I have written myself to Collect + and…
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Camera disposed of..
Hello all, Just wondering if I have any come back on this. Brought a camera to an independent repair shop to be cleaned. For various reasons, it has been six months and I am only just getting around to travelling to London to pick up the camera. I emailed them on Tuesday to confirm that it was available to be picked up and…
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Segway Chargeback Woes... Help
Hi, I will try and explain this as briefly as I can, but its a long ongoing saga and I just do not know what to do next. November 16 - purchased a Segway for an Xmas Present Beginning December 16 - Segways started getting bad press, recalled etc etc. The company I purchased from admitted they were going through tests with…
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Faulty Item Brought from shop
Hi All :) We brought some lighting (quite expensive) from a shop about 50 miles away. When it came to be fitted it was faulty. We drove back to the shop and swapped it over. When that came to be fitted, it had the exact same fault. We have informed the shop and said we don't want to travel all that way again could we…
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Faulty Phone (HTC) - Chargeback?
Hi All, I placed an order online on the 3/5 for a new phone from HTC (HTC 10). I paid by Visa debit (HSBC) The phone arrived on the 13/5, but by the 15/5 I noticed the screen was flickering and faulty. On the 16/5 I called 'support' who said they couldn't do anything, but assured me I would be called back by their…
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Faulty Leather Sofa
Evening all, My parents purchased a very expensive tan Italian leather suite around 3 years ago. Over the last few months the colour has been coming off the suite and there are mass swathes of white patches all over the sofa. Even on areas that your not sitting on the colour is coming off and the cushions have been…
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Website demanding payment to remove my personal data
The website MARLZEE.COM and FREESEARCHELECTORALROLL.COM - both connected - are demanding I pay £15 to remove my details from their sites. They seem to be registered in the USA - and there seems to be absolutely nothing I can do to get around their policy. I am not going to pay this £15 - but my name and address remains…
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Product Recall Forzen Food Contaminated
Hi, I recently got a product recall letter about a frozen food product which we have eaten part of, which matches their description and is contaminated. Around the time my young child ate some of this food was when he was blue lighted to hospital and kept under surveillance as Drs didn't know the cause. We suspect maybe…
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Need help sky price hike!
I joined sky 2 years ago but before the first year ran out we rang up sky looking for a deal as we didn't want the price to go up.. Well we got a deal for £42 and it was a contract for 10 months and we have a letter to proof this. Well today £60.70 came out off my account so ofcourse we rang up and they are now claiming we…
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Joanne's dress - HELP!
Can anyone give any advice on how to pursue this? My partner ordered a tailor-made dress online from Joanne’s Dress. Despite paying extra for “rush delivery”, it arrived some 7 days late, by which stage the event had been and gone. She would not ordinarily order from a website like this but was really struggling to find…
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Father-in-law responded to aphishing email and lost money, can he get it back?
Despite my nagging about never replying to a email that doesn't use their name, my father-in-law followed a dodgy PayPal one and logged in with his details. Fortunately he did remember my saying never follow a link out of an email and go to the site direct and rang me to see what I thought. I did some frantic changing of…
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Sale of Goods Act Complaint Help for Canon i-SENSYS MF8550Cdn Multi-Function Printer
Purchased before 1st October 2015 Would really appreciate some help! I bought the Canon i-SENSYS MF8550Cdn on Monday 20th July 2015. It was advertised by Canon and by the retailer as scanning at 600 x 600 dpi as well as scanning up to 9600 x 9600 dpi. Canon's marketing also states on their website "Professional Scan…
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16 months and Kitchen still not complete
Hi forum Firstly hi to all. Secondly moderators please move this thread if I have posted it in the wrong place. Thirdly please excuse in advance what looks like a long complaint. I'll try to be brief. Kitchen delivered (parts only) in November 2014. Deposit on credit card, interest free loan on balance. Problems reported…
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Landscaping Issue
Hi all Ok. Here we go. Just under two years ago we paid a company a significant amount of money to overhaul our back garden. Our daughter was due and we desperately needed a play area for her. They laid new lawn, added drainage, and placed a resin on top. Tgey told us how marbellous this resin would be for our new daughter…
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Dress returned and refund refused
My friend purchased a dress for £60 from a small independent shop a couple of weeks ago, and paid by credit card. The lighting in the shop was poor, and when she got the dress home and tried it on, the dress was very see through, which she felt inappropriate for her age. She returned it to the shop, and the assistant…
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Sky/NOW TV blatantly breaching our statutory rights
Dear all Sky (trading as NOW TV) sold me a viewing box 13 months ago, which has broken completely today. NOW TV deny they are associated with Sky - but there terms and conditions say they are a trading name of Sky. Furthermore, he claims that I've agreed a 12 months warranty which supersedes my Sale of Goods / Consumer…
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problems returning large garden furniture set
I purchased a very poor quality garden furniture set from Wilkos and in less than a year it has rusted terribly and the company have agreed to refund it. All good. BUT I have to dismantle and repackage the items. The problem is that it is a significant set to try and dismantle and I cannot get many of the bolts undone as…
