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Amazon & Payment Authorisations
Made a purchase on Amazon, the 3 items were successfully ordered and paid for with money in Nationwide account. For some reason as part of the security procedures for Amazon they do the following: "When you place an order with Amazon.co.uk or on Amazon.co.uk Marketplace, we contact your payment card's issuing bank to…
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Where do I stand and how do I respond.
Help....Hi , I'm unsure of what I'm entitled back to on this one, I bought a susposed Silver bracelet from a UK website, it has arrived but it is not hallmarked in line with Hallmarking Act 1973 ( If I am correct) should silver sold in the UK if over a 7 gms be Hallmarked with the 3 compulsory symbols 1The Sponsor’s or…
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MD's email address
All sorted now!
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online store sent out customer email addresses to all customers!
I'm a bit shocked today I signed up to a store's online newsletter as I love their products and today I received the newsletter but it had somehow copied ALL the email addresses into the email so I and everyone else has a copy of everyone's email address!!! To be honest I hadn't actually noticed until they sent another…
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Rights re Call Out Charges
I recently bought a TV from an independant retailer. It was a shop model and came with 5 years guarantee. At the w/e I tried to connect the Wii but only got sound and no picture. I rang the shop explained I had put the Wii coloured connectors into the relevant coloured AV port on TV (AV3), chosen AV3 from drop down list…
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Where do I stand?
Where do I stand? 5 years ago (Feb. 2006), I bought a bike online from a national store. I know it's a long time ago, but within that 5 years it has needed the frame replaced 2 times - in 2008, 2009 and this February it has broken again. I have let the shop handle the replacement each time, but this time they are saying…
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Wimbledon 2011 Letter URGENT HELP!
Hello everyone please help me I received a solicitors letter in the post saying I sold tickets on ebay and that I need to provide details of 1. identity/contact details of the party involved 2. full details of the tickets - location etc 3. account of profit made on the sale of the tickets im very worried, what will happen?
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I've been paid too much !!
Hi I wonder if anyone can advise me with this please. I had an a non fault car accident. The Solicitors acting on behalf of the car insurers managed the process very badly and in my opinion, did not act in my best interests to acheive the best settlement. Infact the settlement I received was considerably less than they had…
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Issues with Play.com Returns
I ordered a DVD from Play.com as a gift on 1/6, received it on 6/6 and, on opening, my girlfriend found there wasn’t a disc in the box. I initiated the return on 8/6, sent it back on 10/6 via Play’s Freepost service, but they’ve not acknowledged receipt. I’ve phone three times, totalling about an hour on the phone, and…
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http://hospitalityclub.co.uk/ scammed
Not sure if this is the right thread for this. A friend of mine purchased a hotel deal through the above site in December. They were trading on eBay and she contacted them direct and paid through Paypal in for a hotel stay for £150 in June. When June came around, she contacted the hotel to confirm the rooms and they had no…
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Price Match Guarantee Obligations?
Hello, My local van hire place has a price match promise. I saw van hire cheaper elsewhere and emailed them to ask them to match the price. They refused :mad: This is the email exchange: From: Central Reservation 1 To: Dean Subject: RE: Hire Hello Dean, Thank you for this information. Unfortunately we are unable to price…
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Help Required
Hi, My first post and thought I'd come here for help and advice so here goes; I paid £2,250 to a company to provide HGV training and to cut a long story short - they didn't provide the training and laid out around £120 for a medical and a theory test and then no longer answered any calls/texts/emails or recorded delivery…
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Reduced BOGOF Items
Looking a bit of advice and to clarify the rules on reduced items that are on BOGOF (Buy One Get One free). If a supermarket or store has a promotion offering BOGOF on a product and then applies a reduction to that product because it is going out of date, does the BOGOF still apply? I always thought it did. The only time I…
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Venture phtography in watford refused viewing of photos because my wife was not there
I have recently had a photo session with in June 2011 with Venture Photography in Watford which went really well, I think they managed to get some very good shots of my 2 little boys, a 4 year old and a 2mth old. We made a special effort to go in that day as it is difficult for my wife who had a C-section with 2 month old,…
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Extra money taken from account, help.
I ordered something from Play.com and I've noticed they've taken TWO additional sums of £1.00 each out of my account. When I emailed them about this they said it was phantom transaction (elthough I had two transaction'S') to verify my account even though my account has been with them for years and the card I've been using…
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LawWorks
Not sure this is the correct place to post this, but couldn't find any other forum that seemed relevant. Anyway, my question - Has anyone out there had any dealings with LawWorks? They provide individual legal casework for free if your case is successful. I'm in the process of applying and wondered if anyone had been lucky…
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Fake ebay stuff--where do i stand??
I recently ripped our FULL LEATHER setees, and had to get a man round to sort it out, he told me he couldn't fix it as it wasn't leather and it was vinyl. Now here is my dilemma we bought them from a seller in july 2007, and they were sold ( checked feedback etc ) as FULL LEATHER SETTEE SUITE. Now i know times gone by, but…
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Ebuyer failed next-day delivery- refusing full refund
I placed an order on Ebuyer.com yesterday at half two in the afternoon. I chose next day delivery for £7.49. The item has not been delivered today, I have been in touch with Ebuyer who have simply stated that my order will arrive tomorrow, and they have therefore refunded £2, as this is how much I would have saved had I…
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Blackberry £5pm internet charge, with no blackberry phone?
Hey all - I posted this in phones and utilities too, but this might be a better place. I'd be interested in your thoughts prior to my complaint to my phone company. I rang my phone company to find out about the length of my contract remaining to be told I was paying £5 per month for internet services for my blackberry.…
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Brighthouse
My query is about brighthouse have today gone in to change the tv i been paying for the last 8 weeks for a new 3d one when i asked they have told me that all the money i have put in on the old one will be lost and that i had to put £19 down to get the new one as the first weeks payment even tho i have only just payed for…
