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Getting Deposit Back for Non Delivery
Hello all. I have now been waiting for over 3 months for delivery of a new suite ordered on special order from Furniture village. I have just been told that the suite has now been manufactured and is in the process of being shipped from the far east. I have no way of knowing for sure that this is true so have to consider…
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ebay item broken
my daughter bought a trike with handle for my grandson in march. He is only a year old and it was one of those trikles that the parent pushes with the handle and it has brakes etc like a buggy. He has had little use from it but the brake mechanism has come apart and its now unusable. It was abrand new trike, sold by a…
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not being given refunded after being promised it
Hi basically we've bought a new car in exchange of our two but i had lost the service history log book the dealership and boss said that we can bring proof of the history with a stamp on it and will get a refund of the deposit we left in return of the receips and proof of history. we recomfirmed that with the salesman and…
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Problem with Dell laptop
Hi Guys, I was wondering if someone could help me with the following. I am having a dispute with Dell at the moment regarding my expensive £1000+ Alienware laptop. This laptop has failed recently with what looks to be a video card error. Vertical lines are displayed on the BIOS screen, and I get a BSoD (Blue Screen of…
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Laptop Power Lead on Fritz please Help!!!
I received my laptop as part of a mobile broadband contract in Dec 09, the mobile broadband and laptop are working fine however the power lead has developed an intermittent fault. Sometimes you can plug it in and it will work fine other times you have to play about for a while to make it work. I rang Geek Squad who I have…
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Congratulations on courtcase win
Congratulations to Martin on his victory in the high court case against Money Claiming Experts. http://uk.news.yahoo.com/lewis-wins-trademark-court-battle-142448927.html
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Smashed patio table - what are our rights?
Hi, We bought a patio table and chairs at the weekend at a local garden centre. It is a metal table with a glass top. It is in our secluded garden (no-one overlooking or able to get to it). We went out this afternoon (it was very windy), came back to find the table smashed. Not just cracked, but absolutely smashed. There…
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Order not delivered, cancelled, not refunded
It's a long story... get to the point. Jessop order with promised delivery the following day was not delivered after five, so I cancelled it following website procedure. Two months have passed and despite many emails Jessop does no reply and does not refund. Paid with Credit Card. What can I do? :mad:
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damage to my watch
I took my watch into the local shop to have a new battery and they damaged the watch, took it to the jewellers and they want forty pounds to repair it, do I have any comeback on the shop that damaged it? Thanks for any help Best wishes Val75:mad:
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Airline Trouble - when they dont want to pay!
Hi, i am after any help, guidance and general advice i can get. I took a flight with Air Italia from Linate, Milan a few months back, but encountered check in problems due to overbooking - causing me to miss 1 flight, followed by denied boarding for my 2nd flight, eventually taking a 3rd flight. After weeks of complaints…
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Fake pound coins - hypothetical question
Hi, Let's say I use a change machine to exchange a tenner for 10 pound coins and one or more of them is a fake. Since you can't reject the fakes on the spot, what legal recourse is a available in such a situation? What would it take to land the operator of the machine in trouble? An independent witness to verify that the…
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OFT - DSR aka buying online..need advice
need a quick answer, Ordered 2 pc fans(£3 each) from overclockers.co.uk, on arrival( 2/6/2011 ) one fan worked ok the other fan was dead/broken..it was either sent out that way or damaged in transit.. more likely been sent out broken anyway contacted overclockers who sent me a cheeky email basically saying if they receive…
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Jane norman in administration
I heard about Jane Norman going into administration last week, and I was wondering if anyone knew anything about our rights to anything we have bought from the store regarding gift cards. My mum bought me a £100 gift card by credit card in January, and it lasts for 2 years. However I still have most of this money on the…
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Returning Goods
When we return goods or ask for a refund the shop always asks for our address details, legally do we have to supply this. Also if they have made a mistake and have to credit the credit then put it through again we have had supply our address details
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Photographer problem
We employed a professional photographer to take pictures of our wedding. After the event he sent us the proofs for us to review, and asked us to select which pictures we wanted in the finished album. We made our selection and sat down with him to plan the album layout. All seemed fine and dandy, and he said it would take…
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Store21 need to train their staff to be sad farts
Stood in the queue at my local Store21 and I over heard a member of staff say to a customer. "You will be unable to return the sale item" "Once you have taken the tag off at can't be returned" The customer seemed to just agree as if what she said was right.
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Car repair rights
I was wondering if anyone knew what your rights were regarding work being carried out by a main dealer car mechanic. If they fail to let you know the cost of anything that is required before carrying out the work, do they still have the right to ask for full payment? Any help would be great, thanks!
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Fagor Oven - Manufacturer denying help
Purchased double oven (Fagor FBi981x) - fitted March 2010. Clock went off last week overnight, cannot alter it. Main oven not working at all. Small oven fine. Spoke to Manufacturer and they say they can't trace free 5yr registration form completed and returned April 2010 and therefore will not check it out without payment.…
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Phones 4 u
Heads up. Phones for you are very fond of quoting their no 14 day cooling of period after you purchase something from them. I however won a refund on a tablet. On their website is a page that state that their IN STORE policy of no 14 day cooling period only applies to sim free Phones and that a laptop can be returned no…
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garage lied
i brought my car 4 months ago i have had nothing but problems with it i took it back to the garage 3 weeks after i brought it , they couldn't find anythink wrong so i had too take it too the peugoet garage and they downloaded new software which cost £150 which wasn't covered under warrenty , the problem has come back so it…
